topic Re: Social Team Rave in Q Talk

Social Team Rave

mac116 — Sat, 09 Apr 2022 13:37:49 GMT

I've been a Q customer since the very beginning, with mostly great experiences. I had a problem with an order yesterday, and remembered reading here about contacting the Social Team for help. Barb was amazing! My concerns were handled quickly and professionally. Thanks.

Re: Social Team Rave

Mombo1 — Sat, 09 Apr 2022 13:49:28 GMT

@mac116 Yes they are the best! Alice was a big help for me yesterday.

Re: Social Team Rave

On It — Sat, 09 Apr 2022 15:19:20 GMT

They are without a doubt the best customer service anyone can ask for. They are quick to respond and quick to resolve. I am so grateful they are here and have our backs.

Re: Social Team Rave

KingstonsMom — Sat, 09 Apr 2022 15:27:12 GMT

The Social Team is the best thing QVC has done for their customers in a very, very long time and I've been here 30 years!

Re: Social Team Rave

loriqvc — Sat, 09 Apr 2022 15:33:54 GMT

Agreed! I received great service from Barb just last night.

Re: Social Team Rave

Venezia — Sat, 09 Apr 2022 15:43:57 GMT

It's nice to see them being thanked for the stellar work they do. I'm sure the members of the Social Team appreciate it.

Re: Social Team Rave

KingstonsMom — Sat, 09 Apr 2022 15:47:39 GMT

@Venezia

They will soon, I emailed them a link to this thread!

Re: Social Team Rave

meallen616 — Sat, 09 Apr 2022 15:51:18 GMT

@mac116 and everyone,

Nice to read a positive post!

Re: Social Team Rave

San Antonio Gal — Sat, 09 Apr 2022 19:23:15 GMT

I've contacted the Social Team for my customer service needs and they took care of me right away. I don't understand why anyone would want to go through the agony of calling Customer Service.

Re: Social Team Rave

Spurt — Sat, 09 Apr 2022 16:46:55 GMT

The QVC Social Team is THE BEST....they've helped me out with order situations and IT problems with the website too......

Re: Social Team Rave

silkyk — Sat, 09 Apr 2022 17:03:57 GMT

To the social team who have always been a big help to me. Best CS ever. Thank you!

Re: Social Team Rave

LindaSal — Sat, 09 Apr 2022 17:43:38 GMT

Thanks Social Team for all you do

Re: Social Team Rave

Kitty Galore — Sat, 09 Apr 2022 19:50:52 GMT

Same here , Kim helped me this morning with an issue. which I so appreciate! QVC Social Team I find to be the Best !!! Great at resolving my issues . I don't even call CS any longer . I prefer emailing the QVC team actually. Kudos 👍🏻

Re: Social Team Rave

Bookplate — Sat, 09 Apr 2022 20:57:28 GMT

I am another long-time customer (late 1980's if you can believe it) and I agree wholeheartedly with the appreciation of the Social Team.

Re: Social Team Rave

Pearlee — Mon, 02 May 2022 18:03:38 GMT

A big thank you to @Kim-QVC for helping me with two refunds today that QVC received over a month ago but hadn't yet processed. I got a quick response and Kim resolved the matter. I really think the Social Team, all excellent, is saving a lot of customers from leaving QVC altogether out of frustration. Thanks again, Kim. I knew I could count on the S. T. for help! ❤

Re: Social Team Rave

SoX — Mon, 02 May 2022 20:24:10 GMT

You're preaching to the choir here ... I've had the pleasure of interacting with all of the Team at one time or another ... so much so , I believe they know me personally by now.

Just so you know ... at least one team member (maybe more) is available in the wee small hours of the morning ... if you want to just say "hello."

GO TEAM SOCIAL!

Re: Social Team Rave

BalletBabe — Mon, 02 May 2022 21:28:10 GMT

I AGREE: THANKS TO ALL OF YOU!

Re: Social Team Rave

lynnie61 — Mon, 02 May 2022 22:15:25 GMT

I totally agree. THE best. I’ve contacted them several times for price adjustments, move a post, etc. They usually answer immediately. I just posted in an incorrect forum, and it was moved in minutes, WITH an email reply as well. Any social team members, I have always had quick replies. They have a great crew!! Thanks @mac116 for the positive post.

Thanks Paulette!

Re: Social Team Rave

Pearlee — Fri, 06 May 2022 00:39:27 GMT

Thanks so much @Melvin-QVC for your very prompt and helpful answer to my question. 👍👍👍👍👍 I can always count on the Social Team members to be super helpful.