topic Re: refund error in Q Talk

refund error

mrs clause — Mon, 01 Dec 2014 20:20:57 GMT

Just got an email, qvc is going to refund me on an item I never purchased but they over charged me! Wonder who is incharge of this organization!

Re: refund error

chickenbutt — Mon, 01 Dec 2014 20:32:12 GMT

I got something today, too. I'm not sure if it was from QVC or if it was some kind of hack attempt. It was a cancellation of an order I didn't make - or something.

If this actually was from QVC, this is the second weird thing like that in a short period of time. A lot of us got an email not long ago about a refund to our accounts for an order that none of us made.

Re: refund error

vicki is ok — Mon, 01 Dec 2014 20:52:05 GMT

Yep just received the same e-mail from the Q. I called cs and they did say it was an error. I also received the other error message that cb was talking about. Kind of strange.

Vicki

Re: refund error

chickenbutt — Mon, 01 Dec 2014 20:56:30 GMT

I just checked my 'trash' folder and mine was about some jumbo pop-something or other that was supposed to be charged at a higher rate but, of course, that I never bought anyway.

Re: refund error

vicki is ok — Mon, 01 Dec 2014 21:00:19 GMT

On 12/1/2014 chickenbutt said:
I just checked my 'trash' folder and mine was about some jumbo pop-something or other that was supposed to be charged at a higher rate but, of course, that I never bought anyway.

LOL, that was the same one I received today. Didn't order it either.

Re: refund error

OldDeleted — Mon, 01 Dec 2014 22:25:53 GMT

Hi Everyone,

We apologize for the confusion caused by the email you received today. Although this message about the Jumbo PopRock Bluetooth speakers (item E226184) originated from QVC, a system issue caused it to be sent to you in error.

We understand you did not order this item, so please disregard the original email message.

Re: refund error

chickenbutt — Mon, 01 Dec 2014 22:37:25 GMT

Thanks, Keyai! While there seems to be a malfunction with the website, it's always comforting to know that it's not a phishing email or something containing malware! Sometimes it's hard to tell.

Re: refund error

vicki is ok — Mon, 01 Dec 2014 23:14:51 GMT

On 12/1/2014 chickenbutt said:
Thanks, Keyai! While there seems to be a malfunction with the website, it's always comforting to know that it's not a phishing email or something containing malware! Sometimes it's hard to tell.

I thank you also Keyai for your response.

Vicki