topic Loyal customers in Q Talk

Loyal customers

Gabidog — Wed, 06 Oct 2021 10:55:52 GMT

So many here have been customers for decades and surely feel like part of a QVC family. Original hosts have a place in our hearts. Changes always can be counted on but we also hope the good things are cherished and continued. This part of the QVC family experience is going away for reasons not expressed and I can only feel customers lose but QVC loses more. There will be no loyal customers. We can just as easily click another website and receive better stuff for less money and faster shipping. We can even click to other channels and not be subjected to hours of the same speech about one product. A lot has been deleted at QVC over the years but deleting a family is very short sighted.

Re: Loyal customers

Shanus — Wed, 06 Oct 2021 11:42:48 GMT

@Gabidog wrote:
So many here have been customers for decades and surely feel like part of a QVC family. Original hosts have a place in our hearts. Changes always can be counted on but we also hope the good things are cherished and continued. This part of the QVC family experience is going away for reasons not expressed and I can only feel customers lose but QVC loses more. There will be no loyal customers. We can just as easily click another website and receive better stuff for less money and faster shipping. We can even click to other channels and not be subjected to hours of the same speech about one product. A lot has been deleted at QVC over the years but deleting a family is very short sighted.

@Gabidog I so agree. I think once people, like me, cancel their accounts, auto-deliveries, etc. the burn will be felt by Q. Even if the forums re-open, this closing has left a bad taste for many.

Re: Loyal customers

millieshops — Wed, 06 Oct 2021 13:28:20 GMT

Re: Loyal customers

On It — Wed, 06 Oct 2021 14:25:53 GMT

For the first time in many, many years QVC is not playing in the background on my TV. During those years while my husband was still working, I was home alone and QVC was my companion. (I have been unable to go out alone for so long that it seems normal.) I never watch trying to find something in particular, but when an item is presented that I need or like, I order it. Hosts like Pat and Jayne are my "friends" that I enjoy seeing. Their voices break the monotony of being alone.

My last purchase on QVC was the Scott Brother's mattress for my guest room. I would never have bought a mattress in a box, but I made a post here and the replies convinced me to place the order. It mysteriously vanished and could not be found. I called customer service who could not find it, posted here about the missing order, was given the social team address, and they advised what I could do to avoid losing the TSV price. That sale which was substantial could have been lost without these forums.

So it is with a sad heart my TV screen is blank and the house is eerily quiet. I will continue to read and perhaps post until Nov. 2. At that time I will say goodby to real people whom I have come to know through this forum. I read your posts for a very long time before I had the courage to post myself. They filled a social void in my life for which I am very grateful. Thank you!

Re: Loyal customers

Bhvbum — Wed, 06 Oct 2021 15:41:51 GMT

@On It wrote:
For the first time in many, many years QVC is not playing in the background on my TV. During those years while my husband was still working, I was home alone and QVC was my companion. (I have been unable to go out alone for so long that it seems normal.) I never watch trying to find something in particular, but when an item is presented that I need or like, I order it. Hosts like Pat and Jayne are my "friends" that I enjoy seeing. Their voices break the monotony of being alone.

My last purchase on QVC was the Scott Brother's mattress for my guest room. I would never have bought a mattress in a box, but I made a post here and the replies convinced me to place the order. It mysteriously vanished and could not be found. I called customer service who could not find it, posted here about the missing order, was given the social team address, and they advised what I could do to avoid losing the TSV price. That sale which was substantial could have been lost without these forums.

So it is with a sad heart my TV screen is blank and the house is eerily quiet. I will continue to read and perhaps post until Nov. 2. At that time I will say goodby to real people whom I have come to know through this forum. I read your posts for a very long time before I had the courage to post myself. They filled a social void in my life for which I am very grateful. Thank you!

Please go to the new board site that is listed here in many of the postings.

Re: Loyal customers

rockygems123 — Wed, 06 Oct 2021 15:48:51 GMT

@On It wrote:
For the first time in many, many years QVC is not playing in the background on my TV. During those years while my husband was still working, I was home alone and QVC was my companion. (I have been unable to go out alone for so long that it seems normal.) I never watch trying to find something in particular, but when an item is presented that I need or like, I order it. Hosts like Pat and Jayne are my "friends" that I enjoy seeing. Their voices break the monotony of being alone.

My last purchase on QVC was the Scott Brother's mattress for my guest room. I would never have bought a mattress in a box, but I made a post here and the replies convinced me to place the order. It mysteriously vanished and could not be found. I called customer service who could not find it, posted here about the missing order, was given the social team address, and they advised what I could do to avoid losing the TSV price. That sale which was substantial could have been lost without these forums.

So it is with a sad heart my TV screen is blank and the house is eerily quiet. I will continue to read and perhaps post until Nov. 2. At that time I will say goodby to real people whom I have come to know through this forum. I read your posts for a very long time before I had the courage to post myself. They filled a social void in my life for which I am very grateful. Thank you!

@On It

I know many have spoken about the Hallmark channel but it is new to me, discovering while watching the Golden Girls also new to me. Clearly not a big tv watcher in the past but I've kept the Hallmark channel on in the rare occasions I want a little noise in the house. No yelling, no screaming it is nice and low key. Commercials dont seem bad either.

Re: Loyal customers

BalletBabe — Wed, 06 Oct 2021 16:09:30 GMT

You know maybe this is a good thing. I get frustrated with these boards with posts getting deleted. Like Saturday morning. We had no Mods here. There was someone going nuts with nasty posts. I sent them a alert like others did. I sent an email to the Social Team and never got a response. I was only trying to help and my post got deleted as Baiting????

We will have more freedom of speech on the other boards. So maybe it is a good thing for us.

Re: Loyal customers

On It — Wed, 06 Oct 2021 16:28:32 GMT

@Bhvbum I did go there. I felt overwhelmed by the process. I just didn't feel comfortable when I read the terms and conditions. I think I am an old dog who is troubled by new tricks. I wish you all the best in recreating what we have here.

Re: Loyal customers

PatriciaG — Wed, 06 Oct 2021 23:00:25 GMT

@On It - you can try the HSN forums. Easy as QVC. You can go to HSN site and towards the upper left hand of the page you will see "Connect" and then you would click on "Community". You will need to create a username and password but very similar to QVC forums.

Re: Loyal customers

Luvsmyfam — Wed, 06 Oct 2021 23:19:45 GMT

@PatriciaG are you sure about that?ive looked several times thinking they would have 1 also,but never found it

Re: Loyal customers

PatriciaG — Wed, 06 Oct 2021 23:23:06 GMT

@Luvsmyfam -was just there. Even posted something. There are also other QVC forum posters posting. ON full website - top left hand corner click on Connect and then click on Community.

Re: Loyal customers

On It — Wed, 06 Oct 2021 23:43:55 GMT

@PatriciaG Thank you for encouraging me to go to HSN. I posted but my new name over there will be Onandoffit. I actually posted twice because I am severely technologically challenged. Surely I will catch on in a few days.LOL

Re: Loyal customers

Caaareful Shopper — Thu, 07 Oct 2021 12:44:21 GMT

@PatriciaG wrote:
@On It - you can try the HSN forums. Easy as QVC. You can go to HSN site and towards the upper left hand of the page you will see "Connect" and then you would click on "Community". You will need to create a username and password but very similar to QVC forums.

@PatriciaG just a friendly heads up -- Since QVC and HSN are sister companies, expect the HSN forum to possibly shut down soon as well. Of course I have no idea, but just a thought.

ProBoards really is a great new forum, especially for being right out of the gate. I'm not tech savvy at all.

I even signed up on ProBoards with my email that I only use for misc. stuff, and used a date of birth that was just completely arbitrary, not my own. Just for my own sense of comfort.

Re: Loyal customers

San Antonio Gal — Thu, 07 Oct 2021 12:56:56 GMT

@On It @Luvsmyfam - Come over to the proboards. The registration was just a few steps. You'll see all the same familiar posters and the same subjects. The HSN forums will probably go away also. Plus there is not much going on. Please try the proboards! You'll enjoy it!

Type this in your browser and it will take you right there:

mellyg.proboards.com

Re: Loyal customers

Luvsmyfam — Thu, 07 Oct 2021 23:30:54 GMT

@PatriciaG thank you

Re: Loyal customers

On It — Fri, 08 Oct 2021 00:49:52 GMT

@Bhvbum Thank you for encouraging me to go to Proboards. I made the decision and got my account this afternoon. I am lost over there, but I will try to find my way. One thing is for certain, I will be forced to learn how to navigate on Nov. 2. At least I won't have to be lonely again.

Re: Loyal customers

On It — Fri, 08 Oct 2021 00:52:59 GMT

@San Antonio Gal Thank you for inviting me to Proboards. I set up my account this afternoon. After a few stumbles, I was good to go. I am On It there, too.

Re: Loyal customers

Reever — Fri, 08 Oct 2021 01:28:08 GMT

I am absolutely livid at the new CEO. Sent an email to Mary Beth about this. If I lived closer to QVC I would protest outside. Very sad the way QVC has deteriorated. I fear it will one day become the next SEARS.