topic Ordered and received items missing from Order Status in Q Talk

Ordered and received items missing from Order Status

Catch71 — Mon, 20 Sep 2021 18:45:45 GMT

Anyone had a problem with items missing from Order Status. I returned a few things and when I went to check tracking the entire order is not in my order status. Frustrating. Thankfully I copied my return peel off label so I at least hae the order number. Its like it disapeared and I never ordered it.

Re: Ordered and received items missing from Order Status

Kachina624 — Mon, 20 Sep 2021 18:55:08 GMT

@Catch71 It's not necessary to post this twice. Don't panic your order is there. You just can't see it temporarily as I explained in your other thread. You can contact the mods at QVCSocialTeam@QVC.com and ask them to verify it.

You need to remove your order # from public view.

Re: Ordered and received items missing from Order Status

depglass — Mon, 20 Sep 2021 19:46:19 GMT

Yes, I've had it happen, twice. Both involved waitlist orders. Anyway QVC Social Team took care of it, both times.