topic Re: A question about exchanges in Q Talk

A question about exchanges

Another new name Sue — Wed, 26 May 2021 20:18:38 GMT

If doing an exchange, does it have to be for the same item? Or for example, could I exchange a top for a gardening item?

Etoile308 — Wed, 26 May 2021 20:28:59 GMT

My understanding is that an exchange would be an exchange of the original item.

kitcat51 — Wed, 26 May 2021 20:30:12 GMT

II has to be the same item.

Kachina624 — Wed, 26 May 2021 20:35:06 GMT

Not just the same item but it must be the same item number. Sometimes regular and petite of the same item will have different numbers.

LuvmyLab — Wed, 26 May 2021 22:22:40 GMT

I called recently about this and was told it has to be exchanged for the exact same item.

rms1954 — Wed, 26 May 2021 23:16:08 GMT

@Another new name Sue wrote:
If doing an exchange, does it have to be for the same item? Or for example, could I exchange a top for a gardening item?