topic Re: How Ridiculous is QVC and it's shipping estimates? in Q Talk

How Ridiculous is QVC and it's shipping estimates?

justashopper — Thu, 13 May 2021 22:00:22 GMT

This is more a vent and if anyone from the Q reads this, maybe they can fix it.

Several of my orders have an estimated delivery date that is before the shipped date.

I notice a lot of people post shipping complaints in their product reviews. But... poor shipping is not about the product.

I think in general. It is taking most companies longer to get the packages out. Lots of orders and the mail and UPS is back logged, too. All that supply chain stuff we hear about in the news. So I try to remember that. But it is ridiculous to say I will get an item on May 10 when it's scheduled to ship May 15th. LOL

Re: How Ridiculous is QVC and it's shipping estimates?

Love my grandkids — Thu, 13 May 2021 22:17:18 GMT

@justashopper I agree. Saying you will receive an item before the ship date in pretty dang silly! And ridiculous.

Re: How Ridiculous is QVC and it's shipping estimates?

justashopper — Thu, 13 May 2021 22:40:07 GMT

@Love my grandkids

I know! it has to be a glitch of some kind. They are better off not giving notices at all.

Re: How Ridiculous is QVC and it's shipping estimates?

GinaV24 — Fri, 14 May 2021 12:38:14 GMT

I agree. It would be nice if their system would update to show the correct estimated delivery date once it has shipped.

The other thing that annoys me is when I get e-mails from Q saying that my order is delayed but it doesn't say what order is delayed. It states please check your order status - well that would be fine IF it was accurate but most often it isn't so I'm left wondering.

Re: How Ridiculous is QVC and it's shipping estimates?

bakergirl — Fri, 14 May 2021 12:56:26 GMT

I had written about shopping my closet the other day, due to a lot of things - and that I had treated myself to one new top(QF). It should have been here by now. I live in PA, almost smack dab within an hour or so from Bethlehem, PA where package started out to Bridgeport, NJ(just across the river from Philly) to Philly and latest advice that my order had been delayed............I could hve picked it up myself in any of these locations, but that is not the idea is it? So if I ever get my top, at my age and state of health will continue to shop my closet............. have been QVC customer since 1993, when I lived in TN. Oh how everything has changed

Re: How Ridiculous is QVC and it's shipping estimates?

Gkhm — Fri, 14 May 2021 14:09:12 GMT

They need to give shipping notices and, since we're paying for shipping, they need to be delivered on or before that date! I can't wait for all the stores to open!

Re: How Ridiculous is QVC and it's shipping estimates?

RespectLife — Fri, 14 May 2021 18:30:22 GMT

@Gkhm wrote:
They need to give shipping notices and, since we're paying for shipping, they need to be delivered on or before that date! I can't wait for all the stores to open!

@Gkhm

Your stores aren't open? Gosh, I'm surprised. What area of the country doesn't have retail stores open yet? That's a shame....

Stores in Western NY have been open for ages (reduced hours at some) and our King has had us in a vice grip for eons during Covid!

I only shop online so I don't really care about B&M...but everyone I know has been to all kinds of stores for months and months.

As others have said...QVC only sells NON-essential items. I never order anything with the expectation it is going to zoom here...and don't care. What's the rush? Like I don't have a ton of clothes, shoes and kitchen gadgets?

Re: How Ridiculous is QVC and it's shipping estimates?

KatieB — Fri, 14 May 2021 19:00:20 GMT

@justashopper wrote:
This is more a vent and if anyone from the Q reads this, maybe they can fix it.

Several of my orders have an estimated delivery date that is before the shipped date.

I notice a lot of people post shipping complaints in their product reviews. But... poor shipping is not about the product.

I think in general. It is taking most companies longer to get the packages out. Lots of orders and the mail and UPS is back logged, too. All that supply chain stuff we hear about in the news. So I try to remember that. But it is ridiculous to say I will get an item on May 10 when it's scheduled to ship May 15th. LOL

I find that hard to believe (arrival dates prior to shipping date). I've shopped with QVC for 25 years or so and have never seen this.

Re: How Ridiculous is QVC and it's shipping estimates?

Phantom41 — Fri, 14 May 2021 23:46:07 GMT

I placed an Amazon order this morning and received it about 30 minutes ago. That's how to do shipping ( and it was free ). I haven't done any Q shopping since last year! Decided I was pretty much done with them after over 20 years.

Re: How Ridiculous is QVC and it's shipping estimates?

Gkhm — Sat, 15 May 2021 15:30:33 GMT

A lot of them went out of business and in this world today, I doubt they will ever be back!

Re: How Ridiculous is QVC and it's shipping estimates?

Anonymous032819 — Sat, 15 May 2021 18:04:09 GMT

I ordered from Amazon this morning, and I got my item less than 1 minute later!😄

Re: How Ridiculous is QVC and it's shipping estimates?

NanaFrost — Mon, 17 May 2021 19:20:10 GMT

I have so many items that have been sitting "in process" for over a week it's rediculous. Almost all of them, regardless of when I ordered show an anticipated delivery date of 5/20, yet, as of today, still showing "in process" Not sure what's going on with the Q, even their presentations are different, having limited samples of the product and then going to .com and showing images of the rest.

So many items being shown as advanced order and even then missing that advanced ship date.

I ordered some plants that were on clearance and were supposed to be shipped immediately. Still just sitting there "in process"

Re: How Ridiculous is QVC and it's shipping estimates?

Kimlm — Mon, 17 May 2021 22:15:26 GMT

This is what I have noticed. I manage to get my other online orders in several days, not several weeks that it takes QVC to get my order shipped. I ordered a package that came out of Florida and received it in 5 days, I order from QVC and it is a minimum of 2 weeks before I will see my package.

As far as the stores are concerned. Ours have been open since May of last year, however, there does not seem to be any merchandise in the stores. I think they assume that we all want to shop online and so they are not stocking appropriately in any of the stores. I went shopping this past weekend and it was awful. Retailers will never get customers back if they don't start stocking merchandise.

Re: How Ridiculous is QVC and it's shipping estimates?

ChillyTulip — Tue, 18 May 2021 12:05:29 GMT

I have two clothing items I ordered on 5/1 and I still haven't received them. Ridiculous already.

Re: How Ridiculous is QVC and it's shipping estimates?

Mom2Dogs — Tue, 18 May 2021 12:16:52 GMT

The shirt I ordered should have shipped by now....this morning I got the email...sorry order is delayed....I should be allowed to cancel, but can't.