topic Re: Quality not the same anymore in Q Talk

Quality not the same anymore

Mande4 — Fri, 07 May 2021 21:48:17 GMT

I have been buying clothes for some time from QVC. I’ve noticed in the last couple of years the quality has really gone down. The majority of my purchases get returned. Susan Graver at one time had a line of peach skin button front blouses that were fabulous, still look new. Now everything is liquid knit, that clings and shows every bump. Denim and co had beach dresses that were wonderful, now fabric is awful. I don’t know where to shop anymore.

Re: Quality not the same anymore

DiAnne — Fri, 07 May 2021 22:25:56 GMT

Almost every store has an online presence so you have many choices.

Re: Quality not the same anymore

Foxxee — Fri, 07 May 2021 23:11:19 GMT

Welcome @Mande4.

Look up the many other retailers online. You'll find good sales, too.

Re: Quality not the same anymore

kaydee50 — Fri, 07 May 2021 23:21:09 GMT

Plenty of other places to shop. I love Macy's especially their Karen Scott and Charter Club brands. Also HSN, e.g. Nina Leonard. At least those 2 vendors have true sales unlike QVC. And of course, there's always Amazon!!!

Re: Quality not the same anymore

KLm — Fri, 07 May 2021 23:25:52 GMT

@Mande4 I agree. It isn't that I don't find things online elsewhere, but I have been a happy customer with QVC for a long time, being able to have confidence that my D&Co this year would be like my D&Co last year. Now it's just luck of the draw if I get something I like or can wear. Not to mention that so much of it is a combination of poly/span/modal/nylon now.

Re: Quality not the same anymore

Mande4 — Fri, 07 May 2021 23:48:33 GMT

Kim, that’s it exactly. I use to be able to buy from certain brands and knew it would fit, the fabric would look nice and hold up. Now, it’s a guessing game and unfortunately I’m sending 99 percent back.

Re: Quality not the same anymore

Nataliesgramma — Sat, 08 May 2021 09:45:13 GMT

I have to agree....

I wasn't happy with my last 2 clothing purchases from Designers that I have been buying from..

I decided to take a break from buying for now....

Re: Quality not the same anymore

Caaareful Shopper — Sat, 08 May 2021 11:51:25 GMT

@Mande4 if you're returning 99%, it's definitely time for you to seriously consider shopping elsewhere, or QVC will make that decision for you. They will soon send you that dreaded letter that your return % is detriment to their business model (or however they word it), and will suspend your shopping.

Why keep buying if you return so much? Returns are costly; no one wins with that repeat pattern.

I shop at 8 or 9 different sites routinely. Hopefully you'll find better shopping success at the many other online retail sites.

Re: Quality not the same anymore

bewise — Sat, 08 May 2021 13:21:27 GMT

I have shopped here at qvc for many years.As the years go,product not the same anymore.The same vendors just keep coming,guess the only ones that sell.Same things all the time on every fashion day.I notice they are advertising on tv channel regularly,that tells you they need sales.Heard on CNN they were not doing well.I buy very little anymore,it's just not the same anymore.Then if you buy,try to make a change maybe size or color,you can't

Re: Quality not the same anymore

Mande4 — Sat, 08 May 2021 13:43:37 GMT

Careful shopper, the returns are costly, I agree. I’ve ordered from qvc for many years and for the most part, never had an issue. Just recently made several clothing purchases from same designers I’ve bought from and the clothing I received was in no way near what it was before. I’m not going to keep it, I’ll return it, look elsewhere.

Re: Quality not the same anymore

Spurt — Sat, 08 May 2021 17:02:13 GMT

@Mande4 wrote:
I have been buying clothes for some time from QVC. I’ve noticed in the last couple of years the quality has really gone down. The majority of my purchases get returned. Susan Graver at one time had a line of peach skin button front blouses that were fabulous, still look new. Now everything is liquid knit, that clings and shows every bump. Denim and co had beach dresses that were wonderful, now fabric is awful. I don’t know where to shop anymore.

@Mande4

Yep, your right---both quality and sizing are hit or miss...mostly miss these days, and then there's QVC's prices, which keep going up, and in most cases they arent competitive ....PLUS their $11 "try me fee" for returns which is costly too ($6.95 return fee label, plus loss of original shipping)

I used to buy a lot of clothing from QVC but no more.---its a rare occasion now. There are brands in other categories that I still like that are reasonably priced and I do purchase from QVC....

I have had good luck ordering online from Dillards they have expensive clothing, but if you look around their website theres reasonable priced clothing too---$29 to $39 range...and they have fantastic sales!!! Macy's is another good place to shop, the Karen Scott brand is affordable and equivalent to Denim & Co yet good quality and cheaper too...... Ive found good and bad at JCP, Kohls.....GOOD LUCK!

Re: Quality not the same anymore

tototwo — Mon, 10 May 2021 12:00:27 GMT

I still own and wear several clothing items from D&Co and Dialogue from many, many years ago. I wear two D&C jean jackets from 20 years ago! High quality, well-made, will last me years of machine washings. Every QVC clothing item (except for one MS piece) I received in recent years was pure junk. One blouse wasn't even sewn together at the yoke seam - how did that get thru Quality Control? When I noticed I was returning more than I kept, I quit ordering from QVC. I agree with you that Q's quality has gone downhill.

Re: Quality not the same anymore

ScrapHappy — Mon, 10 May 2021 13:18:31 GMT

I've just about given up on Denim & Co. The fit is all off for me. Tight in the arms, huge across my chest or vice versa. I never know it it's going to fit right. I stopped buying Denim & Co pants for a while now. I don't know why. I'm the same size. I have Denim & Co items from years ago still in my closet that fit perfect. I have gotten SG crop pants and Kim Gravel tops this year and I'm please with them.

Re: Quality not the same anymore

shopped out — Tue, 11 May 2021 04:32:43 GMT

Q quality no longer there

V value, no longer there

C confenience. not there either.

Received a item in a crushed box with a hole in it. Still all sitting on the floor. Took pictures but no way to send them to customer service.

Don't know if all the parts are even there. Just a thin piece of buble wrap in the box.

Did live chat with customer service. If I return it I have to scrounge around in the

back of a story to find a box or purchase one at :lowes or home depot and packing

material if the post office or UPs wont accept the box it came in.

Cost $5.50 5o ship to me and more to return it. NO QVC

Been shopping since 2000.... lately what I have received looks awful. Clothing use

to come in clear plastic bags folded with tissue. Now just thrown in their shipping bags clothing looks like from the bottom of someone;s closet.

Re: Quality not the same anymore

Crazydals — Sun, 27 Feb 2022 00:25:24 GMT

Same here. I've returned so many things. Susan Graver, Denim and Co, Clark's. It really seems like the prices have gone up and the quality down!

Re: Quality not the same anymore

Annabellethecat66 — Sun, 27 Feb 2022 00:42:03 GMT

It can be difficult ordering clothes from various places on line.

I shop at QVC because I'm pretty sure the item is going to fit.

Recently I've been going back in my closets finding clothes from several years ago.

They all came from QVC. They are well made and beautiful.

Everything is real leather. The zippers are first quality.

The difference is like night and day.

I really miss some of the designers from the past.

I'm sure I not the only person to realize the difference in the quality; but also the imagination that went into designing it.

@Mande4 I see where you are a new poster. Welcome. Looking forward to your posts.

Re: Quality not the same anymore

Rockycoast — Sun, 27 Feb 2022 16:20:57 GMT

@Mande4 wrote:
I have been buying clothes for some time from QVC. I’ve noticed in the last couple of years the quality has really gone down. The majority of my purchases get returned. Susan Graver at one time had a line of peach skin button front blouses that were fabulous, still look new. Now everything is liquid knit, that clings and shows every bump. Denim and co had beach dresses that were wonderful, now fabric is awful. I don’t know where to shop anymore.

Yep, but QVC's decline has been going on for more than just a couple of years. It has been a steady decline for many, many years. I don't purchase clothes from qvc any more. From cheap fabrics that don't hold up, to poor sizing, bad designs, high prices. Nothing is what it was, not for the better either. The Q doesn't seem to want to fix the problems it has. Problems that the customer has been telling qvc about for years. This lack of caring by qvc is showing up in their sales. If and when the q's ship crashes it will be of their own doing.

Re: Quality not the same anymore

webbgarner1 — Sun, 27 Feb 2022 16:58:53 GMT

@Mande4 Agree. Denim and co used to be good quality fabric. Now the fabric is " almost threadbare" when you buy it new. I am passing from now on.

Re: Quality not the same anymore

CABRIT — Tue, 08 Mar 2022 02:28:21 GMT

Denim & Co seems to have some size differences, especially on their clearance items. If there's an item that has arrived undersized they need to say so! We'd know then to size up if possible. Ive received several clothing items that were way off on sizing, so I had to return them. It happened with Clarks sandals also.