topic Re: Order status information difference in Q Talk

Order status information difference

dulwich — Fri, 09 Apr 2021 19:41:41 GMT

Just checked my order status some say 'in process' which I have always seen but couple of older orders say 'preparing your order'. Anyone know is there a difference? Thanks.

Re: Order status information difference

Kachina624 — Fri, 09 Apr 2021 19:50:09 GMT

@dulwich Probably the terms mean something to Q warehouse staff but to us, both mean "still waiting".

Re: Order status information difference

geezerette — Fri, 09 Apr 2021 19:56:31 GMT

One of the moderators posted the following in another thread asking the same question recently:

""Being prepared" is a warehouse comment, they are working on getting the order ready. Cindy"

I took that to mean the "in process" is what we get when our order is first received. "Preparing your order" is when that order goes to the warehouse.

My best guess, anyway.

Re: Order status information difference

dulwich — Fri, 09 Apr 2021 20:22:18 GMT

@geezerette Thanks for your reply.

Just wondered as most of my orders in process seem to ship (some from a day ago) and do not go to the preparing your order entry - but the older ones (going back a week or so) are sitting there with, what is to me, new message preparing ....etc.

@Kachina624 yes, waiting is right!

Re: Order status information difference

Pearlee — Fri, 09 Apr 2021 20:28:51 GMT

@dulwich wrote:
@geezerette Thanks for your reply.

Just wondered as most of my orders in process seem to ship (some from a day ago) and do not go to the preparing your order entry - but the older ones (going back a week or so) are sitting there with, what is to me, new message preparing ....etc.

@Kachina624 yes, waiting is right!

@dulwich LOL It doesn't matter since both terms mean you don't have your order! 😂

Re: Order status information difference

Group 5 minus 1 — Fri, 09 Apr 2021 20:43:22 GMT

My item was in a large town about 20 miles away and then went to another state (Illinois).

Who knew?

Re: Order status information difference

dulwich — Fri, 09 Apr 2021 22:10:35 GMT

@Pearlee Just noticed everything messaged 'preparing your...' etc., is Logo - all my other item were in process then shipped.

Re: Order status information difference

Drythe — Fri, 09 Apr 2021 22:17:22 GMT

@dulwich wrote:
Just checked my order status some say 'in process' which I have always seen but couple of older orders say 'preparing your order'. Anyone know is there a difference? Thanks.

@dulwich

There is an old southern saying -

‘I’m fixing to do it’

It means when I get ready to do it, I will, until then don’t hold your breath.

😉

Re: Order status information difference

loriqvc — Fri, 09 Apr 2021 23:20:35 GMT

@dulwich - Sometime last year, the Q implemented new status sequencing. When you place your order now, it immediately goes into "In Process" (unless it is an Advance Order or Waitlist item). The next phase is "Preparing Your Order," which means your order is being labeled and prepared for shipment to you. At times, I've still had this status showing on orders after they've been delivered, especially when items come directly from vendors. (And I've also had a couple of instances where the status went back to "In Process" for a day or two before returning to "Preparing Your Order," but when that happened, it typically also jumped to "Shipped" very quickly thereafter.)

Re: Order status information difference

Sooner — Sat, 10 Apr 2021 01:01:03 GMT

It means "don't even think about cancelling this!"