topic Re: New return policy in Q Talk

New return policy

Group 5 minus 1 — Fri, 26 Mar 2021 11:59:33 GMT

I,for one , would not want to buy something I could not return.

Re: New return policy

joann1218 — Fri, 26 Mar 2021 12:03:17 GMT

What is the new return policy.

Re: New return policy

Desertdi — Fri, 26 Mar 2021 12:05:31 GMT

Isn't that ONLY for final clearance markdowns?

Re: New return policy

Group 5 minus 1 — Fri, 26 Mar 2021 12:06:25 GMT

Yes,you are correct.But,still.......

Re: New return policy

PINKdogWOOD — Fri, 26 Mar 2021 12:14:43 GMT

Just stuff they don't want back either. I get that.

Re: New return policy

KingstonsMom — Fri, 26 Mar 2021 12:24:08 GMT

@Desertdi wrote:
Isn't that ONLY for final clearance markdowns?

@Desertdi

Yes, this policy only applies to 'Final Blowout Clearance'.

And it isn't a 'new return policy'.

Re: New return policy

RespectLife — Fri, 26 Mar 2021 12:42:18 GMT

@KingstonsMom wrote:
@Desertdi wrote:
Isn't that ONLY for final clearance markdowns?
@Desertdi

Yes, this policy only applies to 'Final Blowout Clearance'.

And it isn't a 'new return policy'.

@KingstonsMom

Correct!

There are still thousands and thousands of things to purchase that CAN be returned.

There was a thread yesterday on this, wasn't there?

Re: New return policy

skatting44 — Fri, 26 Mar 2021 13:06:01 GMT

No different than old brick and mortar stores that put merchandise on Final Clearance Sales where you cannot return . Only difference here is that if you buy clothes from QVC final clearance than you do not have the ability to inspect or try on the item before purchasing .

Re: New return policy

Love my grandkids — Fri, 26 Mar 2021 14:50:10 GMT

Same old song just a day later!

Re: New return policy

Kachina624 — Fri, 26 Mar 2021 15:19:14 GMT

I don't understand why so many people are so agitated over this sale. We did the same thing last year and I don't recall any mass hysteria. Just pass over it if you're not interested.

Re: New return policy

FancyPhillyshopper — Fri, 26 Mar 2021 17:30:31 GMT

Last year and this year I purchased items from these special clearance non-return sales.

Of course, if I buy fashion, I know the vendor and I know already how the size will fit me, so there are no problems. The clothes items are pretty dirt-cheap, and many have missing sizes, so that is probably why they are in this category.

I do buy jewelry as well, but only if I think the price is too good to pass up, and I do not buy gemstones because they are so potentially different in quality.

The long Honora pearls are a great bargain.

I do not splurge on these items, so there is no great financial loss if I am not happy--I can just donate or gift the items.

Re: New return policy

Gabidog — Fri, 26 Mar 2021 23:08:55 GMT

I am unclear what the new policy is but for me if you buy something you physically cannot see and touch there should be the option to return for credit. Defects and damages happen.

Re: New return policy

sunshine45 — Fri, 26 Mar 2021 23:16:03 GMT

@Gabidog wrote:
I am unclear what the new policy is but for me if you buy something you physically cannot see and touch there should be the option to return for credit. Defects and damages happen.

@Gabidog

if a BLOWOUT item is damaged or has a defect, there is a number to call to obtain authorization to return the item. they have had blowout sales since at least 2019 with the same terms.

Re: New return policy

Group 5 minus 1 — Fri, 26 Mar 2021 23:23:56 GMT

So Kachina: What do mean by "we"? Do you work for the Q?

Re: New return policy

bells4me — Sun, 28 Mar 2021 04:34:39 GMT

I heard the host say just yesterday that you can return clearance & as is items.

Re: New return policy

DJs mom — Thu, 01 Apr 2021 17:29:41 GMT

@bells4me wrote:
I heard the host say just yesterday that you can return clearance & as is items.

@bells4me you can return clearance and as-is. Only BLOWOUT CLEARANCE items are non-returnable.

Re: New return policy

CABRIT — Mon, 05 Apr 2021 21:34:59 GMT

QVC has always said we can return any purchase for any reason. Suppose the purchase doesn't fit, because it's the first time buying that brand? I almost bought a Tolani dress, u til I saw 'NO RETURNS'. I've never bought any of her clothes, so it may not fit me correctly. Why suddenly start this QVC?

Re: New return policy

DJs mom — Tue, 06 Apr 2021 16:05:45 GMT

@CABRIT wrote:
QVC has always said we can return any purchase for any reason. Suppose the purchase doesn't fit, because it's the first time buying that brand? I almost bought a Tolani dress, u til I saw 'NO RETURNS'. I've never bought any of her clothes, so it may not fit me correctly. Why suddenly start this QVC?

@CABRIT QVC didn't suddenly start this. The "no-retrun policy" is only on CLEARANCE BLOW-OUT ITEMS. All other items can be returned including clearance and As-Is.

Re: New return policy

twocatlou — Tue, 25 May 2021 13:35:21 GMT

Some return policy! Besides the cost of the easy return label you get charged the initial S&H fee. Wowl The Q doesn't want returns and is totally in need of money I suppose. In all the years I've shopped at the Q my returns have been minimal and now you've lost a long time customer.