topic Re: HSN shipping !!!! in Q Talk

HSN shipping !!!!

MW in Iowa — Fri, 12 Mar 2021 17:33:57 GMT

Ordered Dr Nassif pads , Tuesday , arrived Friday , items i ordered on QVC Mon. are still processing , there is no excuse for this , I would understand if they were delayed by UPS mail inovations , but they don't even ship for 4 days. I did want to ad UPS did deliver my HSN one day early because they were in area. Who ever is in charge of shipping and warehouses really should be fired , this has been going on way too long , even before Covid.

Re: HSN shipping !!!!

KingstonsMom — Fri, 12 Mar 2021 17:39:49 GMT

I've read many posts comparing HSN to QVC on different issues and even though they are both owned by the same corporation, they each have different policies/procedures in place.

Re: HSN shipping !!!!

CorrTor — Fri, 12 Mar 2021 17:42:43 GMT

I have experienced this multiple times as well. You can't order from QVC if you want the product right away. If I remember correctly, Dr. Nassif's TS was Free Shipping, and you probably paid for the QVC shipping, which hasn't even shipped yet. Go figure.

Re: HSN shipping !!!!

Johnnyeager — Fri, 12 Mar 2021 17:46:41 GMT

HSN is far, far superior to QVC in shipping expediency, in my experiences.

Re: HSN shipping !!!!

kaydee50 — Fri, 12 Mar 2021 18:01:07 GMT

For "sister" companies owned by the same corporation, it is amazing to me that the procedures are so different and IMO it has nothing to do with how large QVC is compared to HSN. The systems should be in place. QVC's website is the pits, shipping is the pits. Do not have as many problems with HSN and I am puzzled as to why this is.

Re: HSN shipping !!!!

KingstonsMom — Fri, 12 Mar 2021 18:27:31 GMT

Curate Retail Group 'owns' QVC, HSN, Zulilly and others.

To compare HSN to QVC because they're owned by the same corporation, you should also compare them to another of their companies, Zulilly.

You're lucky if you get your order within a month from Zulilly.

Re: HSN shipping !!!!

Goodie2shoes — Fri, 12 Mar 2021 20:11:35 GMT

I agree that shipping from HSN is quicker than QVC. As I mentioned on another post items I order from QVC are shipped by UPS from the east coast and go past me then back via UPS then they are transferred to the USPS which causes a delay in delivery. Items I have ordered from HSN follow a path straight to St. Louis then delivered by the post office depending on what the item is.

Re: HSN shipping !!!!

Magicrat — Fri, 12 Mar 2021 20:18:07 GMT

I ordered Birkenstocks on Monday from HSN, got them yesterday. But I must say I ordered the Patrica Nash TSV from QVC (whenever that was) and I received it yesterday. Thankfully, it bypassed the post office and was delivered by UPS "since they were going to be in my area". (Their words, not mine). Too bad everything can't bypass the post office.

Re: HSN shipping !!!!

luvmyteddy4 — Sat, 13 Mar 2021 03:53:46 GMT

I've had a lot of orders go to back order right away that I ordered. It's been taking forever to get them on Q.

Hsn might delay an order or sell out of my order before I ever get it but they will send me an email and put 5.00 Kash money in my acct. That I love. I'll take it.

Re: HSN shipping !!!!

Nataliesgramma — Sat, 13 Mar 2021 11:08:45 GMT

I am aggrevated with QVC right now and taking a break ....so maybe a trip over to HSN is due....

I order alot online and hopefully they get their issues straightened out...

In the meantime, I am not ordering for awhile...

Re: HSN shipping !!!!

Pecky — Sat, 13 Mar 2021 13:58:13 GMT

I agree HSN's shipping is much faster. I ordered Dr Nassif TS and received them yesterday.

Re: HSN shipping !!!!

BarbiHollywood — Sat, 13 Mar 2021 15:19:21 GMT

@Magicrat wrote:
I ordered Birkenstocks on Monday from HSN, got them yesterday. But I must say I ordered the Patrica Nash TSV from QVC (whenever that was) and I received it yesterday. Thankfully, it bypassed the post office and was delivered by UPS "since they were going to be in my area". (Their words, not mine). Too bad everything can't bypass the post office.

@Magicrat Agree. When the post office gets involved, tack on another day, at least. Sometimes, when I track an order and see it's "In Transit by Local Post Office" and it's a Friday, I won't get it til Monday. Grrrr!!

Re: HSN shipping !!!!

libdem — Sat, 13 Mar 2021 20:35:15 GMT

HSN is far more superior than the Q since the merger. Yes they have low some low points, but nothing that ever makes me change the channel like the Q. They are more diverse with their products and they do not spend ALL DAY on the TS, they mix it up and they have fun, and since they are in Tampa they go outside a lot and it is nice to see the sun and it makes it interesting. They don't take themselves so seriously, especially reminding us every nano second about colors, quantity and "in this show alone" details. I find my self watching HSN far more now than ever before. I love it, but that's me.

Re: HSN shipping !!!!

Gkhm — Mon, 15 Mar 2021 17:06:06 GMT

I could not agree more! I have spoken with Customer Service until I am blue in the face and they do not seem to care at all!

Re: HSN shipping !!!!

Gkhm — Mon, 15 Mar 2021 17:09:15 GMT

I have spoken with QVC customer service repeatedly and they do not seem to care about their ridiculous shipping!