topic Re: Free Shipping over ez pay. Come on Q get with the program in Q Talk

Free Shipping over ez pay. Come on Q get with the program

Sunnycorle — Fri, 12 Feb 2021 05:37:09 GMT

I cannot believe how bad ez pay is for the customer. QVC should really help their customers out by giving some free shipping instead of the evil pay. They are so behind the 8 ball.

Re: Free Shipping over ez pay. Come on Q get with the program

mspatmac — Fri, 12 Feb 2021 05:46:28 GMT

@Sunnycorle wrote:
I cannot believe how bad ez pay is for the customer. QVC should really help their customers out by giving some free shipping instead of the evil pay. They are so behind the 8 ball.

@Sunnycorle I don't find ez pay evil at all. I use it when I make purchases because if I need to return the item I don't have the full price tied up and have to wait for a large refund. If I keep the item, I just go into my account and pay it off. Works great.

Re: Free Shipping over ez pay. Come on Q get with the program

Sunnycorle — Fri, 12 Feb 2021 05:58:11 GMT

cute dog in your photo. Be careful shopping with the Q is all I have to say. Shopped QVC over 20 years and the sales tactics have changed.

Re: Free Shipping over ez pay. Come on Q get with the program

Venezia — Fri, 12 Feb 2021 06:04:04 GMT

@Sunnycorle wrote:
cute dog in your photo. Be careful shopping with the Q is all I have to say. Shopped QVC over 20 years and the sales tactics have changed.

Well, that's a very odd thing to say. You make it sound as if they're pulling a fast one by offering easy pay.

And wouldn't it be odd, if nothing changed in the past 20 years? I think most QVC customers are smart enough to manage their shopping, without being warned to "be careful". If not, time to shop somewhere else!

Re: Free Shipping over ez pay. Come on Q get with the program

Sunnycorle — Fri, 12 Feb 2021 06:11:23 GMT

fair enought. I found their sales tatics over the last 12 months to be very different then the past and have given up. Maybe I don't have self control but I think I found it finally.

Re: Free Shipping over ez pay. Come on Q get with the program

Foxxee — Fri, 12 Feb 2021 09:13:05 GMT

No interest payments x 4 is becoming very popular. I am seeing it at quite a few retailers.

Mostly...Klarna and Affirm.

Others...Afterpay and Quadpay.

Re: Free Shipping over ez pay. Come on Q get with the program

Grade1Teach — Fri, 12 Feb 2021 10:21:28 GMT

Although I love free shipping days on QVC, I do find myself making more purchases with easy pay. Yes, it can get a person into quite a bit of trouble if they don't budget their money/easy pays accordingly, but it is actually quite helpful for me personally.

It allows me to buy more things that I want without hundreds of dollars being wiped out of my account at once. I buy a few things here and there and pay them off in a few months. I don't go overboard; I spend what I can afford. And, I usually pay things off before my last payment. It is a win-win for me.

Re: Free Shipping over ez pay. Come on Q get with the program

LindaSal — Fri, 12 Feb 2021 13:49:36 GMT

I understand the OP's point. I find the tactics for sales has changed also. I think alot of us prefer free shipping over EZ pay but it's good they offer it to those who like it. There have been complaints on here though about errors being made, such as people still being charged their payments after having returned an item. Best to be careful with all shopping I guess.

Re: Free Shipping over ez pay. Come on Q get with the program

Reever — Fri, 12 Feb 2021 14:25:12 GMT

@LindaSal wrote:
I understand the OP's point. I find the tactics for sales has changed also. I think alot of us prefer free shipping over EZ pay but it's good they offer it to those who like it. There have been complaints on here though about errors being made, such as people still being charged their payments after having returned an item. Best to be careful with all shopping I guess.

Many of us got into debt because of EZ Pay. If you listen to the hosts they sound like car salespeople luring people in with talk of monthly payments and 'less than the price of a cup of coffee a day" giberish. It took many years but I am now a savvy shopper. i pray for those on fixed incomes who purchase things they cannot afford due to the EZ Pay offers.

Re: Free Shipping over ez pay. Come on Q get with the program

RespectLife — Fri, 12 Feb 2021 15:09:12 GMT

Any one who gets themselves into trouble using EZ pay has no one to blame but themselves.

It is called personal responsibility. Not trying to be mean, but I can't hold QVC accountable if I don't watch my own buying and spending.

EZ pay has been around for years...nothing new and I agree with @Foxxee you see it every where now on almost every site.

They are in business to make sales....lots of them. They are a huge corporation with thousands of employees and vendors making a living under them.

I appreciate any incentives I can get. Free shipping, EZ pay, points, miles etc.

Re: Free Shipping over ez pay. Come on Q get with the program

Miss Pepsi — Fri, 12 Feb 2021 15:56:26 GMT

@mspatmac wrote:
@Sunnycorle wrote:
I cannot believe how bad ez pay is for the customer. QVC should really help their customers out by giving some free shipping instead of the evil pay. They are so behind the 8 ball.
@Sunnycorle I don't find ez pay evil at all. I use it when I make purchases because if I need to return the item I don't have the full price tied up and have to wait for a large refund. If I keep the item, I just go into my account and pay it off. Works great.

This is exactly what I do. I use it as a tool. I hardly ever return anything but its nice to use easy pay just in case. Once I decide I am keeping something, I immediately go in and pay off the easy pay. The most recent one I forgot to do that with but its all good, the money is there.

Re: Free Shipping over ez pay. Come on Q get with the program

Love my grandkids — Fri, 12 Feb 2021 15:58:17 GMT

IMO no TV sales person can "force" anyone to go into debt (as someone posted on this thread).

We are adults, we know (or should know) our own finances and we make our own choices.

If someone has no self control when it comes to shopping, that's THEIR problem and no one else's.

Re: Free Shipping over ez pay. Come on Q get with the program

vsm — Fri, 12 Feb 2021 16:58:41 GMT

@Sunnycorle wrote:
I cannot believe how bad ez pay is for the customer. QVC should really help their customers out by giving some free shipping instead of the evil pay. They are so behind the 8 ball.

Why deny people a choice that works for them simply because it doesn't work for you? Doesn't that strike you as a bit selfish and narcissistic? EZ Pay is only "bad" for customers who can't or won't control their own spending. You're free to avoid it if you fall into that category. Leave those of us who don't alone.

Re: Free Shipping over ez pay. Come on Q get with the program

Tinkerbell3 — Mon, 15 Feb 2021 20:42:52 GMT

EVERY TSV should be offered with Free Shipping. Too many other retailers offer Free Shipping regularly. QVC barely pays anything in shipping charges.

Re: Free Shipping over ez pay. Come on Q get with the program

SuhseK — Mon, 15 Feb 2021 22:28:48 GMT

@Reever wrote:
@LindaSal wrote:
I understand the OP's point. I find the tactics for sales has changed also. I think alot of us prefer free shipping over EZ pay but it's good they offer it to those who like it. There have been complaints on here though about errors being made, such as people still being charged their payments after having returned an item. Best to be careful with all shopping I guess.

Many of us got into debt because of EZ Pay. If you listen to the hosts they sound like car salespeople luring people in with talk of monthly payments and 'less than the price of a cup of coffee a day" giberish. It took many years but I am now a savvy shopper. i pray for those on fixed incomes who purchase things they cannot afford due to the EZ Pay offers.

--------

People do not get into debt, because of EP, they get into debt, because, they made poor choices, for themselves.

Neither QVC, nor any, of the many retailers, that offer EP options, force anyone to use it!

Sure it can be tempting, so are a lot of things, that, if overindulged in, can get us into trouble.

As adults, we have personal responsibility. The hosts are salespeople. QVC is a retailer, they exist to sell.

WE are responsible for our own choices!

Re: Free Shipping over ez pay. Come on Q get with the program

Gkhm — Sat, 20 Feb 2021 17:38:23 GMT

I agree. When you order it goes directly to easy pay and you have to go change it. On HSN, it goes directly to one pay and if you want easy pay, you change it. I much prefer the way HSN does it because several times I have forgotten to go change to one pay and I'm stuck with easy pay until I call customer service which as we all know is impossible to get through to these days.

Re: Free Shipping over ez pay. Come on Q get with the program

Etoile308 — Sat, 20 Feb 2021 18:08:33 GMT

@Gkhm, you can change it yourself online by going to your account. Find the item you ordered, pull it up. Near the bottom of the order information there's an area where it says Selected Billing Option 5 Easy Pays then an Edit next to it. Hit the Edit and select One Time Payment option.

Yes, I agree one payment should be the default. If I'm in a hurry to make a purchase of something I don't always select it and have to change it later. (Just remembering how quickly the Martha Stewart Christmas items were selling out within minutes on air.)