topic Re: SERTA OVERLOAD! in Q Talk

SERTA OVERLOAD!

charsha — Sun, 17 Jan 2021 21:52:45 GMT

Today selling the Serta mattress was excessive!! How many times did we need to see that?

Re: SERTA OVERLOAD!

fthunt — Sun, 17 Jan 2021 22:01:37 GMT

It's a wonderful mattress if your's is sagging in the center. Q has to sell some high ticket products to cover the $19 kitchen trinkets, No profit in those....those are to get you to watch.

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Love my grandkids — Sun, 17 Jan 2021 22:07:22 GMT

@charsha Why are you surprised? This is routine for QVC, nothing new.

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LuvmyLab — Sun, 17 Jan 2021 22:12:17 GMT

I know, they just had a mattress topper and now a mattress. Same old, same old.

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KBEANS — Sun, 17 Jan 2021 22:47:18 GMT

If you're in the market for a bed, you would want to see it presented continually before pulling the trigger. I bought one in 2018 and decided at 11:45 PM. It was a good decision. The bed is great and comfortable. Nothing is different from yesterday's presentation of Isaac's T shirt or was that Friday?

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icezeus — Sun, 17 Jan 2021 23:01:08 GMT

I am not purchasing but for large dollar items, I have myself watched the demonstration several times before making my decision.

I have been on Netflix all day.

Re: SERTA OVERLOAD!5

Spurt — Sun, 17 Jan 2021 23:20:24 GMT

It's appropriate QVC is a snooze fest. If I was spending that kind of money I wouldn't rely on a TV demo I'd want to check out a mattress in person...And can you imagine trying to return it if it didn't work out if you purchased from QVC ...no thank you

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ROMARY — Mon, 18 Jan 2021 01:18:26 GMT

I was just (about half hour ago) telling DH the same.......

Oh, well. Those who ordered, enjoy!

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fthunt — Mon, 18 Jan 2021 01:40:43 GMT

@ROMARY I bought a mattress at a local retail for $1,000 and it was the biggest donkey ever. Sway center after two years.

About 6 years ago bought this QVC mattress for $698 range and best ever - - so bought another for guest room.

Luxury hotel quality. Just this morning as I rolled on my back........thinking...boy, this is great support.

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ROMARY — Mon, 18 Jan 2021 01:42:58 GMT

Yes, it's not easy going from store to store, searching for a very firm mattress.

Good luck with your orders and enjoy!

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Caaareful Shopper — Mon, 18 Jan 2021 01:51:20 GMT

@fthunt wrote:
@ROMARY I bought a mattress at a local retail for $1,000 and it was the biggest donkey ever. Sway center after two years.

About 6 years ago bought this QVC mattress for $698 range and best ever - - so bought another for guest room.
Luxury hotel quality. Just this morning as I rolled on my back........thinking...boy, this is great support.

@fthunt I purchased my mattress from HSN five years ago. One of the best purchases I ever made!

For me, the best process was to first do all my homework with several mattress stores in person to see what I wanted. By the way, 95% of those in-person mattress sales people know very little. They could tell me about 10% of the information I was looking for to make an informed purchase. Those stores have fast sales rep turnover, and will also leave you hanging if they see someone else in the store that they think will earn them a higher commission.

So once I knew what I was looking for, I waited until a great mattress and sale was online. That was HSN, and it is still the best mattress I have ever slept on. A great deal, no delivery fee, and they took away my old mattress (not sure they do all that now in a pandemic).

Re: SERTA OVERLOAD!

Reever — Mon, 18 Jan 2021 03:49:11 GMT

@ROMARY wrote:
Yes, it's not easy going from store to store, searching for a very firm mattress.

Good luck with your orders and enjoy!

The presenters described it as medium firm. I would not be able to trust any mattress presentation. I need to test it out.

I similarly was disgusted by the frequent presentations. It was tough to endure hour long infomercials for a mattress but this is par for the course. We can write letters and call to complain but nothing changes.

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qbetzforreal — Mon, 18 Jan 2021 04:20:44 GMT

@charsha wrote:
Today selling the Serta mattress was excessive!! How many times did we need to see that?

Not everyone sits and watches QVC all day. QVC is looking to snag in new customers and old customers who missed early presentations.

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shaggygirl — Mon, 18 Jan 2021 12:25:48 GMT

Channel surfing during commercials I caught David with the Serta. Talk about doing a hard sell, yeesh.

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GinaV24 — Mon, 18 Jan 2021 13:38:35 GMT

ha @charsha I seldom watch on Sunday's because I don't care for the programming and I never watch any mattress presentations. If I needed one, I might consider watching one presentation and I realize they have to program knowing people tune in at different times but I understand what you mean with overload. They do it with ALL TSV

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NikkiLou76 — Mon, 18 Jan 2021 15:20:30 GMT

I've gotten so I watch HSN more than QVC these days. Their hosts are professional and concise delivering the info I want to know. Never see them in their pajamas!

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Reever — Mon, 18 Jan 2021 16:37:27 GMT

@shaggygirl wrote:
Channel surfing during commercials I caught David with the Serta. Talk about doing a hard sell, yeesh.

Sad that David had to resort to hard sell tactics. Usually he is jovial and happy on air but I'm sure he too is bored presenting hour long demonstrations of mattresses and vacuum cleaners.

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mom2four0418 — Mon, 18 Jan 2021 16:53:20 GMT

@Reever wrote:
@shaggygirl wrote:
Channel surfing during commercials I caught David with the Serta. Talk about doing a hard sell, yeesh.

Sad that David had to resort to hard sell tactics. Usually he is jovial and happy on air but I'm sure he too is bored presenting hour long demonstrations of mattresses and vacuum cleaners.

The fact that you think that "hard sell tactics" is not the usual practice for him, illustrates why he has such high sales.

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Spurt — Mon, 18 Jan 2021 17:46:32 GMT

@qbetzforreal wrote:

@charsha wrote:
Today selling the Serta mattress was excessive!! How many times did we need to see that?
Not everyone sits and watches QVC all day. QVC is looking to snag in new customers and old customers who missed early presentations.

People don't have to watch 24/7 to channel surf and peek in to see what QVC is selling......And really are two and three presentations needed in the SAME SHOW! Before the pandemic Q's sales and revenues had been declining for several years, so what they are doing isnt apparently working for them...there's something called "overkill".......

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corita — Mon, 18 Jan 2021 18:44:20 GMT

I would say...TSV overload!! Too much is too much....