topic Re: When did extended returns begin in Q Talk

When did extended returns begin

Catch71 — Tue, 24 Nov 2020 16:07:55 GMT

Anyone know when the extended return policy started? I purchased something Oct. 20 and need to return.

Re: When did extended returns begin

wagirl — Tue, 24 Nov 2020 16:09:30 GMT

I think the middle of Sept--not sure of the day

Re: When did extended returns begin

Susan-QVC — Tue, 24 Nov 2020 16:11:04 GMT

@Catch71 wrote:

Anyone know when the extended return policy started? I purchased something Oct. 20 and need to return.

@Catch71 They started 9/12 and run thru 1/31.

Susan

Re: When did extended returns begin

Catch71 — Tue, 24 Nov 2020 16:17:23 GMT

@Susan-QVC

Thank you for responding!

Re: When did extended returns begin

banned again — Tue, 24 Nov 2020 21:12:52 GMT

@Susan-QVC wrote:
@Catch71 They started 9/12 and run thru 1/31.
Susan

That's not correct. The dates are September 12 through December 24, 2020.

Holiday Gift Return Policy

Any holiday gift you purchase from September 12 until December 24, 2020 at 11:59am ET can be returned for any reason for a refund of the purchase price, minus the S&H and Q Return Label fee until January 31, 2021, or exchanged for a free replacement of the same item in a different color or size. Restrictions may apply. QVC’s Holiday Gift Return Policy does not apply to Blowout Clearance Price items. QVC will only accept returns or exchanges for product defects or QVC errors. Call Customer Service at 888-345-5788 for such returns.

Re: When did extended returns begin

qbetzforreal — Tue, 24 Nov 2020 22:33:09 GMT

@banned again wrote:
@Susan-QVC wrote:
@Catch71 They started 9/12 and run thru 1/31.
Susan

That's not correct. The dates are September 12 through December 24, 2020.

Holiday Gift Return Policy
Any holiday gift you purchase from September 12 until December 24, 2020 at 11:59am ET can be returned for any reason for a refund of the purchase price, minus the S&H and Q Return Label fee until January 31, 2021, or exchanged for a free replacement of the same item in a different color or size. Restrictions may apply. QVC’s Holiday Gift Return Policy does not apply to Blowout Clearance Price items. QVC will only accept returns or exchanges for product defects or QVC errors. Call Customer Service at 888-345-5788 for such returns.

Susan the Moderator is correct regarding the extended return policy dates. 9/12-12/24/2020 refers to purchase dates.