topic Re: When you cannot open packaging in Q Talk

When you cannot open packaging

hyacinth003 — Sat, 17 Oct 2020 19:45:31 GMT

I am getting more and more frustrated at packaging that is really difficult to open.

I purchased a pair of Skechers shoes for my daughter. The shoebox came in the heavy plastic QVC packaging. I wanted to preserve the packaging in case they didn't fit or work for her.

Neither my husband or myself could get the packaging open without damaging it. No real perforation to tear on nor any other way to get it open without cutting into it.

And while I am at it, how about the paper packaging of some jewelry or cosmetics. There is no way to preserve the package properly in case it needs to be returned. Some open easily, others don't.

I have noticed on some Amazon packaging they promise easy open!

Hyacinth

Re: When you cannot open packaging

freakygirl — Sat, 17 Oct 2020 19:49:20 GMT

we always get packages in the mail, so i make sure i have good cutters, scissors, wire cutters on hand. makes it a lot easier and less frustrating

Re: When you cannot open packaging

eddyandme — Sat, 17 Oct 2020 20:05:23 GMT

I can certainly relate, @hyacinth003 .

Haven't bought Temptations in years, however, I did make a couple purchases recently. Each time, opening the box, i.e., cutting thru the tape, was a pita. But, after all that getting the items out of the box was near impossible! They use foam inserts which conform to the item(s) to protect the items. However, the foam is cheap quality and specks come apart, sticking everywhere! And, trying to pull the items out is impossible as it fits too tightly, foams breaks apart in pieces and it's stuck in the box! So, you have to cut the box apart to get at the items. Just not worth the mess nor the effort. And the box is ruined, therefore unusable if needing to return items.

Yes, A is much better at packaging, packing and shipping.

Re: When you cannot open packaging

StylishLady — Sat, 17 Oct 2020 20:06:13 GMT

I guess it's theft prevention. Sometimes it seems you need a chain saw to remove a product. Be careful with HP edged plastics.

Re: When you cannot open packaging

Anonymous032819 — Sat, 17 Oct 2020 20:09:51 GMT

Call me crazy, but I would rather have an item arrive that has been well packaged and the box in descent shape, than with little to no packaging at all.

But that's just me.

Re: When you cannot open packaging

hyacinth003 — Sat, 17 Oct 2020 20:18:53 GMT

@freakygirl

We have ALL the necessary tools. I could open anything. The point is to preserve the integrity of the packaging IN CASE it needs to be returned. They give instructions on the package that DO NOT WORK, therefore requiring more harsh methods and damage to the packaging.

Hyacinth

Re: When you cannot open packaging

hyacinth003 — Sat, 17 Oct 2020 20:20:43 GMT

@Anonymous032819

I agree with that overall. But it isn't a matter of quality in packaging.

The issue is opening a returnable item while preserving the ability to USE the packaging to return it if needed. I don't return that much, but shoes may or may not work.

Hyacinth

Re: When you cannot open packaging

wishmoon — Sat, 17 Oct 2020 20:27:47 GMT

I do crafts and order a lot this time of yr. You wouldn't believe the problem I have with the delivery of items. If I'd return everything that's partially damaged, I'd be busy all day just doing that. Yesterday, I received two frames that were bent but still usable. Pkgs are taped up by USPS and late but what are we to do?

Re: When you cannot open packaging

SandySparkles — Sat, 17 Oct 2020 20:31:03 GMT

I find that a good set of shears works well with removing some things from clamshell packaging. I've even had marginal success with wire cutters.😊

I think Temptations is so EXTREMELY well packaged now, because of the many, many complaints the company receives of items arriving broken. I have seen countless complaints of such, here on the forums.

I concur that a bodybuilder is sometimes needed to remove items.😁

~~~All we need is LOVE💖

Re: When you cannot open packaging

sunshine45 — Sat, 17 Oct 2020 20:39:26 GMT

really dont have any issues with qvc packaging. i think they do a good job.

i have sharp scissors and a box cutter and those work to open boxes and bags with no issues. some of the bags or boxes that i open are saved just in case i need to return something.....so i have enough packed away in the garage. i turn the bags inside out, put the label on the bag, and stick the return in there. for boxes, i remove the label and put on the return sticker.

Re: When you cannot open packaging

Marp — Sat, 17 Oct 2020 23:22:46 GMT

Re: When you cannot open packaging

Nonametoday — Sat, 17 Oct 2020 23:25:47 GMT

@freakygirl wrote:
we always get packages in the mail, so i make sure i have good cutters, scissors, wire cutters on hand. makes it a lot easier and less frustrating

@freakygirl A few years ago, QVC offered some cutters that would cut anything. They look like scissors. They were very inexpensive. I think maybe about $5 each. I bought a bunch of those to give as Christmas gifts. My DIL's say that those were the cheapest and yet the most appreciated gifts I have ever given them, that they use them far more than the beautiful crystal and silver gifts I have given them.

Re: When you cannot open packaging

Nonametoday — Sat, 17 Oct 2020 23:27:24 GMT

@StylishLady wrote:
I guess it's theft prevention. Sometimes it seems you need a chain saw to remove a product. Be careful with HP edged plastics.

@StylishLady Also remember when people were opening bottles of medication (Tylenol was the first I recall) and injecting poisonous pills in them. The company got a really bad name for poisoning their meds and it turned out there was a culprit doing this to other medicines as well and everyone went to the difficult-to-open packaging to prevent such recurrence to any items we purchase and especially when it is handled by so many coming from China to (how many places do your clothing items go before they reach your final destination) you.

Re: When you cannot open packaging

NYCLatinaMe — Sun, 18 Oct 2020 00:12:32 GMT

Like other posters, I keep scissors and a box cutter handy, and don't drive myself crazy trying to leave packaging intact. I have found some packaging can't be opened without cutting up something. This is done by design by vendors who won't allow return of opened packages. If they allow returns, the fact that you cut the packaging open does not affect the ability to return. QVC and any other vendors I use don't require returns to be in original packaging except where they don't allow opened packages to be returned. Almost everyone allows return or exchange of defective items even after they are opened. If they don't, I don't buy.

Re: When you cannot open packaging

freakygirl — Sun, 18 Oct 2020 02:03:49 GMT

@Nonametoday @i can totally understand that! i appreciate practical gifts more than anything else.

Re: When you cannot open packaging

BalletBabe — Sun, 18 Oct 2020 19:06:48 GMT

@StylishLady wrote:
I guess it's theft prevention. Sometimes it seems you need a chain saw to remove a product. Be careful with HP edged plastics.

@StylishLady Great idea for sales. Please show a chainsaw in each presentation to open your new packages. That cracked me up--Thanks

Re: When you cannot open packaging

corita — Sun, 18 Oct 2020 19:26:04 GMT

I do not have so many issues with transportation packaging, but I have a really hard time opening some of the bottles of liquids - like serums.

The tops are vacuum packed with clear shrink wrap. I understand that they are wrapped so that they won't leak.

Those screw tops are usually very small and I usually end up using some little, pointed, sharp scissors. But I have cut into my fingers at times.

I truly have said some nasty words trying to get that da*m wrap off!!

Re: When you cannot open packaging

IamDoodles — Mon, 19 Oct 2020 00:53:50 GMT

@Nonametoday wrote:
@freakygirl wrote:
we always get packages in the mail, so i make sure i have good cutters, scissors, wire cutters on hand. makes it a lot easier and less frustrating
@freakygirl A few years ago, QVC offered some cutters that would cut anything. They look like scissors. They were very inexpensive. I think maybe about $5 each. I bought a bunch of those to give as Christmas gifts. My DIL's say that those were the cheapest and yet the most appreciated gifts I have ever given them, that they use them far more than the beautiful crystal and silver gifts I have given them.

I have those shears. They are made by Kuhn Rikon and they cut through just about anything with ease. Great purchase as you say.

Re: When you cannot open packaging

Gkhm — Mon, 19 Oct 2020 03:03:56 GMT

Why try to save packaging for return when returns are not making it back to QVC? I have returned two items and cannot track them! If I cannot be sure that my returns are safely getting back and I will receive a refund there is no way that I can shop at QVC anymore!

Re: When you cannot open packaging

sunshine45 — Mon, 19 Oct 2020 04:00:05 GMT

@Gkhm wrote:
Why try to save packaging for return when returns are not making it back to QVC? I have returned two items and cannot track them! If I cannot be sure that my returns are safely getting back and I will receive a refund there is no way that I can shop at QVC anymore!

@Gkhm

here is something that may help you and others......