topic Re: question when ordering from LR in Q Talk

question when ordering from LR

lucky-girl — Sat, 10 Oct 2020 18:18:53 GMT

Do you usually get a confirmation or receipt when you place an order.? Thanks....

Re: question when ordering from LR

amyb — Sat, 10 Oct 2020 18:30:11 GMT

Yes...and email receipt. Also an email when it's shipped.

Re: question when ordering from LR

lucky-girl — Sat, 10 Oct 2020 18:38:50 GMT

I ordered something 2 hours ago. Have not heard anything.

Re: question when ordering from LR

arizona babe — Sat, 10 Oct 2020 18:46:12 GMT

@lucky-girl oh all I can say is buyer beware with her- she marks up her items around 40%- alot are not of good quality- a lot of her Christmas items can be found at places like Hobby Lobby and other places- when she says she has it made just for you, that is just a spiel of hers- and one more thing she does not allow reviews of her products and if you make a negative comment on her facebook page she will ban you from being able to comment again- she is very good a playing the victim to get people to buy from her- personally after purchasing a few christmas things from her the quality is just not there and way too expensive- hope your purchase has a better outcome

Re: question when ordering from LR

QVCkitty1 — Sat, 10 Oct 2020 18:51:48 GMT

I have ordered a few times and got confirmation right away.

Re: question when ordering from LR

fthunt — Sat, 10 Oct 2020 19:09:44 GMT

I just looked at LR's 'shop' for the first time. Products are all over the lot - Christmas bulbs to $3,300 neck piece.

Can't believe she shells out big bucks for inventory - perhaps these are pictures only and she advertises them for the owner(s) - and she gets a commission when and if sold.

Some accident lawyers don't get paid by client unless they win their case.

Didn't see anything of interest to me at the 'shop'.

LOL

Re: question when ordering from LR

QVCkitty1 — Sat, 10 Oct 2020 19:19:08 GMT

@arizona babe wrote:
@lucky-girl oh all I can say is buyer beware with her- she marks up her items around 40%- alot are not of good quality- a lot of her Christmas items can be found at places like Hobby Lobby and other places- when she says she has it made just for you, that is just a spiel of hers- and one more thing she does not allow reviews of her products and if you make a negative comment on her facebook page she will ban you from being able to comment again- she is very good a playing the victim to get people to buy from her- personally after purchasing a few christmas things from her the quality is just not there and way too expensive- hope your purchase has a better outcome

@arizona babe , To be fair many of the Q's Christmas items can be found in many other places and for lower prices. That's just business. I'm not advocating for LR, but she seems to have a good staff in place and while a lot of her merch is not to my taste, I've been very satisfied with what I have received. Just another view.

Re: question when ordering from LR

Mz iMac — Sat, 10 Oct 2020 19:54:44 GMT

@lucky-girl wrote:
I ordered something 2 hours ago. Have not heard anything.

@lucky-girl LR web site doesn't have a CS # you can call?

Re: question when ordering from LR

lucky-girl — Sat, 10 Oct 2020 19:57:09 GMT

They don't have a phone number..I sent them an email they won't answer until Monday.

Re: question when ordering from LR

Calcgirl — Sat, 10 Oct 2020 21:51:36 GMT

@QVCkitty1 wrote:
@arizona babe wrote:
@lucky-girl oh all I can say is buyer beware with her- she marks up her items around 40%- alot are not of good quality- a lot of her Christmas items can be found at places like Hobby Lobby and other places- when she says she has it made just for you, that is just a spiel of hers- and one more thing she does not allow reviews of her products and if you make a negative comment on her facebook page she will ban you from being able to comment again- she is very good a playing the victim to get people to buy from her- personally after purchasing a few christmas things from her the quality is just not there and way too expensive- hope your purchase has a better outcome
@arizona babe , To be fair many of the Q's Christmas items can be found in many other places and for lower prices. That's just business. I'm not advocating for LR, but she seems to have a good staff in place and while a lot of her merch is not to my taste, I've been very satisfied with what I have received. Just another view.

Arizona Babe, I agree 100 percent with you. I personally have never found the items LR offers at Hobby Lobby, by the way and I shop there. She has unique items and yes, like Frontgate, Pottery Barn or William Sonoma you pay for quality and one of a kind items. I haven't ordered a lot from LR but what I have ordered such as a cross pendant that is drop dead gorgeous and looks real, I have been satisfied with my purchases. My only wish is she provided measurements for her clothing.

Re: question when ordering from LR

sunshinestory — Sat, 10 Oct 2020 22:59:13 GMT

I order from LR and get a confirmation email after ordering. Then I get an email when it is shipped. I love ordering from her website because the cost of the shipping is included in the price. So whatever the price of the item is, it is the total cost. I just love to know that from the beginning.

Yes, her merchandise is marked up. If I am unwilling to pay for that price, she usually has sales a couple of times through the year and if there is still inventory it is marked down up to 50%.

Her merchandise is high quality and I usually can't find them anywhere else including Hobby Lobby. If I do, the quality of the item is much less. I love the Christmas items she gets from the Nederlands and Europe. I love the special pieces she and David get from Italy. I don't buy a lot, but when I do, I am not disappointed.

Re: question when ordering from LR

wildcat fan — Sat, 10 Oct 2020 23:07:10 GMT

I would hope that she provides an electronic receipt after orders are placed.

I've seen some of her items for less on Amazon.

I've also seen several comments from people who said they were banned from her Facebook for leaving negative reviews about her products. Former QVC forum moderator Keyia must be loving that aspect of the job. Wonder how many people he's banned between there and here. 🤣

Re: question when ordering from LR

Fur Dude — Sun, 11 Oct 2020 14:55:38 GMT

I was always curious about her watches, are they really nice and do they hold up? If anyone who has bought one could share that information I would appreciate it.

Re: question when ordering from LR

pinkcrystal — Sun, 11 Oct 2020 15:19:03 GMT

I ordered one thing and it was cheap. Never again.

Re: question when ordering from LR

depglass — Sun, 11 Oct 2020 15:30:21 GMT

40% is a low retail markup. Perhaps poster meant 400%? For example

6.00 cost 10.00 retail = 40% markup

6.00 cost 24.00 retail = 400% markup

Re: question when ordering from LR

Cin77 — Sun, 11 Oct 2020 21:37:07 GMT

Very pleased with products and communication

Re: question when ordering from LR

SleeplessinSD — Mon, 12 Oct 2020 03:21:05 GMT

I have followed Lisa since she left the Q. I've purchased her products. The few jewelry pieces I've bought, I think are unique and a good quality. She also has great sales from time to time. Her customer service, in my experience, has been very helpful. To be honest, I have found some of her items, especially decor, on Amazon at a cheaper price. Some of her floral items were sold at Pier 1, which has closed in our area, for a lower price. Her Christmas items are beautiful but very expensive, I think.
Last year, she had a sale before Christmas. I'll wait to see if she has one this year. I'm very selective now. I also wish she would post reviews...

Re: question when ordering from LR

GoneButNotForgotten — Mon, 12 Oct 2020 21:19:27 GMT

Arizona Babe, I agree 100 percent with you. I personally have never found the items LR offers at Hobby Lobby, by the way and I shop there. She has unique items and yes, like Frontgate, Pottery Barn or William Sonoma you pay for quality and one of a kind items. I haven't ordered a lot from LR but what I have ordered such as a cross pendant that is drop dead gorgeous and looks real, I have been satisfied with my purchases. My only wish is she provided measurements for her clothing.

Don't you know that Hobby Lobby has gotten itself into hot water by smuggling in antiquties from the near east? You might be buying "hot" merchandise.

Re: question when ordering from LR

Trinity11 — Mon, 12 Oct 2020 21:34:50 GMT

Based on a lot of the positive reviews I read on this board, last Christmas I decided to order 2 pairs of sterling silver earrings from her website. Both took weeks to ship after a lot of unanswered emails. It took two days after ordering to receive acknowledgment of my purchases.

When the earrings arrived they were tarnished, inferior workmanship and I decided never to order again. I never returned them as the return process was a headache.

Never again...

Re: question when ordering from LR

Tinkerbell3 — Mon, 12 Oct 2020 22:30:15 GMT

This is a QVC forum NOT a site for LISA ROBINSON- If you have a question, email her business