topic Re: Returns in Q Talk

Returns

Memebell — Sat, 01 Aug 2020 04:57:11 GMT

Has QVC always returned items if you miss the 30 day deadline precisely, or do they allow a few days grace time?

I ask because so many of you mention getting items back and I don't recall hearing of ppl getting returned items back like this before..(.and I know Covid has slowed things down. ) I know HSN is strict even if you miss by one day.

Re: Returns

rms1954 — Sat, 01 Aug 2020 06:02:22 GMT

It's 30 days from the day you receive it. I've never missed the deadline on my returns, so I don't know what they do. I would call CS or post in Customer Care. A moderator would answer your concerns.

Re: Returns

Kachina624 — Sat, 01 Aug 2020 06:29:20 GMT

I can't believe QVC would split hairs on return dates after the way they've jerked us around the past year, especially the last six months. That takes a lot of nerve.

Re: Returns

CalminHeart — Sat, 01 Aug 2020 11:18:24 GMT

Once, I realized my return would be a few days late so I called CS and they ok'd it. Since CS is difficult to reach, you might post a request in Customer Care so the mods can note your return.