topic Re: Wish list gone???? in Q Talk

Wish list gone????

Jeletta — Thu, 30 Jul 2020 11:42:25 GMT

My mom said she went into her wish list today and it's GONE. I checked mine and the only item there is one I added yesterday morning. Has anyone else had the same thing happen???

Re: Wish list gone????

VirgoGirl — Thu, 30 Jul 2020 11:50:10 GMT

All gone except for 2 items I added this week. Anything before that is gone "poof"

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trixie94 — Thu, 30 Jul 2020 11:59:03 GMT

Same. Only 2 items remain when I had 2 pages of wishes.

So sad.

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newjerseygirl — Thu, 30 Jul 2020 11:59:31 GMT

@Jeletta Just looked at my Wishlist. The only items on it are 3 that I added yesterday.

All the other items are gone .

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Starfish — Thu, 30 Jul 2020 11:59:42 GMT

Mine is gone too!

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Lisa Y — Thu, 30 Jul 2020 12:03:04 GMT

Me, too!! I was going to post about the disappearing wishlist, then saw your post. I rebooted my computer thinking it might help. The funny thing is mine says "there are three items in your wishlist", but shows only two items' pictures. Seriously, what is the point of erasing people's wishlists? I am hoping this is a glitch that will be fixed by QVC.

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Tadaki — Thu, 30 Jul 2020 12:09:07 GMT

Mine is gone except for something I added last night.

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cotto22 — Thu, 30 Jul 2020 12:11:17 GMT

Me 2. I had over 100 items and now there are 5. Hope they can recover them, as these are things I would actually order. Their loss!

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Liverbird1 — Thu, 30 Jul 2020 12:11:48 GMT

I had 4 pages and now only 1 page left . Come on QVC fix your computer dept!!!!

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avid shopper — Thu, 30 Jul 2020 12:37:29 GMT

In checking my wishlist this morning my list has been reduced from 43 items to 6. What gives QVC? Do you not want customers. What will you think of next to drive away customers. I used the list to have the # of items that may have sold out and then can see if they have come back in stock. My wishlist has been available for years with no issues until today. It is an constant challenge to shop here. Yep, I know I can shop elsewhere - why would Q want that! Now I can spend some time trying to remember what was on my list and re-saving. Maybe it is time to go back to the time honored tradition of using pen and paper, from the '80's to keep item numbers.

Re: Wish list gone????

lc628 — Thu, 30 Jul 2020 12:19:35 GMT

A few hours ago, I had 50+ items. Now there are 4. I don't put things on my wish list for nothing. It helps me keep track of things. Hoping this gets fixed soon - as in today!

Re: Wish list gone????

eyeron — Thu, 30 Jul 2020 12:38:22 GMT

I wish they would fix the wish list so that we can click on the item and we would be able to see the reviews and videos!! That would be nice!! I lost all my items as well.... I didn't have that many... but I feel for those who did! I know I put items there for future gifts.....Hope it's temporary.

Re: Wish list gone????

QPrincess — Thu, 30 Jul 2020 12:38:45 GMT

Same here. All gone except 3. The issues with website etc are becoming so annoying and a time waster. And no one at the Q will address the fact that on Comcast you can only record Q shows for about 6 or 7 days. Every other channel, as always, you can record out for 14 days. I watch nothing live- ever. I record everything on the Q so I can skip through shows quickly. I have advised them several times over the past 3 weeks and nothing has been done.

Re: Wish list gone????

bluehydrangea — Thu, 30 Jul 2020 12:43:20 GMT

Hoping this is a computer glitch???

Makes no sense for QVC to cull Wish Lists down on purpose ... I actually actively follow my Wish List items and do order from the Wish List quite frequently.

I did just successfully re-add an item I watch and that worked ... so, hmmmm?

Plus, funny that the two items (out of about 50) that are still on my list are "sold out" items when things that disappeared were still available.

Re: Wish list gone????

QPrincess — Thu, 30 Jul 2020 12:41:29 GMT

@eyeron wrote:
I wish they would fix the wish list so that we can click on the item and we would be able to see the reviews and videos!! That would be nice!! I lost all my items as well.... I didn't have that many... but I feel for those who did! I know I put items there for future gifts.....Hope it's temporary.

You are so right! That is very annoying and makes no sense. You must add things to your cart (things in your Wish List or saved for Later) to be able to read reviews, etc. This creates another step. So just to be able to read reviews - add to your cart to read- then put back in your Wish List.

Re: Wish list gone????

Anonymous — Thu, 30 Jul 2020 12:42:27 GMT

Hi @Jeletta @bluehydrangea @QPrincess @eyeron @lc628 Thank you for letting us know about the Wish List. I sent an email to our IT department to check it out.

Re: Wish list gone????

Gorgf — Thu, 30 Jul 2020 12:52:05 GMT

I had three pages and now have two items. It was my go to for free shipping which hasn't happened in 6 mos. anyway. I think alot of customers relied on this list. I also liked it to see if an item I wanted was back in stock. Poor business if they want to keep going.

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chrissy77 — Thu, 30 Jul 2020 13:51:34 GMT

My wish list has only two items I put there yesterday, all 180 items gone.

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avid shopper — Thu, 30 Jul 2020 14:00:42 GMT

@Anonymous

Thank you for the response! Feedback is appreciated!

Re: Wish list gone????

loriqvc — Thu, 30 Jul 2020 14:03:43 GMT

Just thought I'd add my voice to the chorus of "same here"—only the items I've added this week are in my Wish List now. I thought perhaps that some of the items had sold out and there was a new approach on the website that just removed the items now instead of showing the sellout, but I checked on several items and noted that they were all still available. I've added a few back, but I really hope this issue gets reversed.