topic Re: Great Shipping in Q Talk

Great Shipping

Kachina624 — Fri, 24 Jul 2020 17:07:06 GMT

I ordered the Spenco TSV shoes the 21st and they are being delivered today, the 24th. UPS àll the way. Thanks to the company for choosing a superior shipping method.

Re: Great Shipping

nyc1 — Fri, 24 Jul 2020 17:13:06 GMT

LUCKY YOU!

I ordered the Tweak'd Scrub when it was the TSV on 7/14. They shipped it UPS, transferred it to the Post Office, and it's been SITTING IN NORTHBROOK, IL since 7/20!

Says delivery by 7/23, but today is the 24th and it hasn't moved out of the Post Office yet.

This happens to me too many time when they do that transfer from UPS to the PO. My package just sits there

Re: Great Shipping

CareBears — Fri, 24 Jul 2020 17:20:25 GMT

I ordered 2 products on 07/05 and they are still in processing, when my husband called to cancel, he was told it is too far in the shipping process?

Re: Great Shipping

Kachina624 — Fri, 24 Jul 2020 17:23:35 GMT

@nyc1 That has frequently happened to me. I go to the USPS website and complete their short "missing package" form. My package has always turned up in 3 or 4 days. It has usually been misdirected to the wrong city or post office.

Re: Great Shipping

CareBears — Fri, 24 Jul 2020 17:26:56 GMT

@nyc1 Unless my husband physically takes a printout showing our local post office they received an item from UPS it takes forever to receive, when we show them it was received it is usually delivered the next day, the PO claims they just do not have time?

Re: Great Shipping

kaydee50 — Fri, 24 Jul 2020 17:26:56 GMT

@Kachina624 Agree! Ordered a D&C item on the 20th another on the 21st. Both out for delivery. Maybe things are improving???!!!!

Re: Great Shipping

CareBears — Fri, 24 Jul 2020 17:32:37 GMT

@kaydee50 Would be nice but so many of us are still receiving items weeks after ordering, wrong items, according to Customer Service just this morning Covid is still affecting ALL aspects of QVC?

Re: Great Shipping

maximillian — Fri, 24 Jul 2020 17:58:14 GMT

@Kachina624

Ditto on the speedy delivery of my 2 pairs of Spenco! I was pleasantly surprised. As another plus, I tried on both pair (Light Taupe and Irongate Floral) and I like both and the fit is good right out of the box. For once, everything went right for this QVC order.

Re: Great Shipping

Kachina624 — Fri, 24 Jul 2020 19:40:19 GMT

@maximillian I'm very pleased with my shoes too. So often the Spencoes, even in medium, are too wide for my medium feet, but these are perfect.

Re: Great Shipping

chickenbutt — Sun, 26 Jul 2020 18:02:52 GMT

I, too, tend to do well with UPS in my market. Unfortunately, this week, I have a problem that's not QVC's part.

Something must have happened with UPS on Friday, as my AD order of a perishable food item, as well as another parcel with part of my Amazon AD, got sidelined. It was 'out for delivery' all day and then, in the evening, I got an email that those two parcels will now be delivered on Monday.

The order from Amazon will be fine, but the meat order from QVC will probably be DOA due to being in a hot truck or hot warehouse for two days already and now a few more days. It's been in the 90s here. The dry ice packets just don't last that many days. Now that people are saying you can't get ahold of CS here, I am concerned that I will end up not eating the chicken, but eating the $85. But will have to wait until it's delivered to do anything, as I've already learned that lesson with QVC in the past. They won't help until it either gets delivered or is definitely lost.

Re: Great Shipping

NickNack — Sun, 26 Jul 2020 18:15:03 GMT

@chickenbutt wrote:
I, too, tend to do well with UPS in my market. Unfortunately, this week, I have a problem that's not QVC's part.

Something must have happened with UPS on Friday, as my AD order of a perishable food item, as well as another parcel with part of my Amazon AD, got sidelined. It was 'out for delivery' all day and then, in the evening, I got an email that those two parcels will now be delivered on Monday.

The order from Amazon will be fine, but the meat order from QVC will probably be DOA due to being in a hot truck or hot warehouse for two days already and now a few more days. It's been in the 90s here. The dry ice packets just don't last that many days. Now that people are saying you can't get ahold of CS here, I am concerned that I will end up not eating the chicken, but eating the $85. But will have to wait until it's delivered to do anything, as I've already learned that lesson with QVC in the past. They won't help until it either gets delivered or is definitely lost.

@chickenbutt If your chicken is ruined, email the moderators at QVCSocialTeam@qvc.com. They are a huge help and will be able to credit your account. They're there to help us, but not everyone knows about them.

Re: Great Shipping

DasMEM2 — Mon, 27 Jul 2020 19:25:20 GMT

I think a lot of this is hit and miss. I don't order as much from QVC as I once did because of quality and shipping issues. I have to admit the last two items that I orderd were transferred to USPS and they actually delivered on Sunday morning. The last item was delivered at 4:30am on a Sunday morning. I was impressed, unfortunately the item I ordered was not the quality I expected, had to return. I have to say that anything coming out of the Ontario warehouse is a joke. I just noticed that the last Kim Gravel item that I ordered is coming from this warehouse..good luck to me.

Re: Great Shipping

chickenbutt — Tue, 28 Jul 2020 15:30:02 GMT

@NickNack wrote:
@chickenbutt wrote:
I, too, tend to do well with UPS in my market. Unfortunately, this week, I have a problem that's not QVC's part.

Something must have happened with UPS on Friday, as my AD order of a perishable food item, as well as another parcel with part of my Amazon AD, got sidelined. It was 'out for delivery' all day and then, in the evening, I got an email that those two parcels will now be delivered on Monday.

The order from Amazon will be fine, but the meat order from QVC will probably be DOA due to being in a hot truck or hot warehouse for two days already and now a few more days. It's been in the 90s here. The dry ice packets just don't last that many days. Now that people are saying you can't get ahold of CS here, I am concerned that I will end up not eating the chicken, but eating the $85. But will have to wait until it's delivered to do anything, as I've already learned that lesson with QVC in the past. They won't help until it either gets delivered or is definitely lost.

@chickenbutt If your chicken is ruined, email the moderators at QVCSocialTeam@qvc.com. They are a huge help and will be able to credit your account. They're there to help us, but not everyone knows about them.

Thank You so much! I have probably seen this email address here a zillion times but didn't remember it. Will have to write them.

This chicken has been out there in 90+ degree weather for 7 days now!! I can't even imagine! It was supposedly on the way again yesterday and then disappeared again and now, supposedly, it's on the truck again. I just dread having it delivered and having to put in my trash can outside that won't be picked up again until next Monday.

Meanwhile, they supposedly delivered that Amazon box w/5 orders in it last night just before 8:00. Searched the street and nowhere. At least you can still get ahold of the Amazon CSRs and supposedly they scanned the wrong parcel and now mine is supposed to be delivered today too. Talked to a very nice man in India. He said that they are working from home now, so it's good that they can do that.

Re: Great Shipping

nyc1 — Tue, 28 Jul 2020 19:22:13 GMT

@Kachina624 @CareBears Hi! My scan from the 20th still shows at the Northbrook Post Office, which is about 40 mins from me, so I'm not running there to retrieve it if it's actually there. The QVC Social Team was very efficient and issued credit since I no longer need or want the product. I wish they could code my account not to ship Mail Innovations. It will make me truly think about purchases going forward.

Re: Great Shipping

Catch71 — Tue, 28 Jul 2020 21:51:28 GMT

My Spenco's came fast too! No Bridgeport stop; UPS all the way!