topic Re: Any Moderators here? in Q Talk

Any Moderators here?

Denise in PA — Sat, 18 Jul 2020 11:26:36 GMT

I'm looking for help with a message I received from QVC. Any moderators here who could offer assistance? I tried customer service last night and waited over an hour and could not get my call answered. I tried again this AM and have yet to speak with anyone.

Thank you for listening.

Re: Any Moderators here?

Susan-QVC — Sat, 18 Jul 2020 11:53:50 GMT

@Denise in PA wrote:

I'm looking for help with a message I received from QVC. Any moderators here who could offer assistance? I tried customer service last night and waited over an hour and could not get my call answered. I tried again this AM and have yet to speak with anyone.

Thank you for listening.

@Denise in PA Good Morning,

Feel free to email us at QVCSocialTeam@qvc.com and provide the order & details, we will do what we can to help.

Susan

Re: Any Moderators here?

Santoni — Sat, 18 Jul 2020 17:18:47 GMT

I AM SO DESPERATE...THERE IS NO WAY TO ACTUALLY COMMUNICATE WITH

ANYONE. MY WIG WAS RETURNED OVER A MONTH AGO AND I CAN NOT

GET ANY ANSWERS. I NOW HAVE A PAIR OF SHOES TO RETURN AND I DO NOT

KNOW WHAT TO DO. HELP HELP

Re: Any Moderators here?

Pearlee — Sat, 18 Jul 2020 17:43:19 GMT

@Santoni. Email your issue including your order number to the email address Moderator Susan posted above.

Also please stop shouting at us. Uppercase letters indicates shouting on chat boards.

Re: Any Moderators here?

Denise in PA — Sat, 18 Jul 2020 21:31:10 GMT

I sent an email round noon today. No reply yet. Please update me.

Thank you!

Re: Any Moderators here?

Denise in PA — Wed, 22 Jul 2020 15:22:46 GMT

Susan, Moderator.

My recent issue has been resolved today! Thank you for your assistance - you are appreciated.