topic Re: Order Status Issue in Q Talk

Order Status Issue

LovemesomeQ1979 — Fri, 17 Jul 2020 11:51:52 GMT

WTH is happening with QVC? As if shipping nightmares are already a cluster you know what, now the order status is unavailable. I can't even check easy pays or anything related to my account. Really Q?

Re: Order Status Issue

barbeegirl — Fri, 17 Jul 2020 12:05:37 GMT

Unreal....I just went to check something I ordered and bam order status not available, live chat not available. So I guess I will call and give them an ear full in a minute. Seriously what is happening to this company????

Re: Order Status Issue

sunsetbeach — Fri, 17 Jul 2020 12:07:01 GMT

Me too. I was in the constant sign in loop to get into my account. I finally signed in to the forums, could get into my account, but no info was available.

Re: Order Status Issue

jlrbr — Fri, 17 Jul 2020 12:07:10 GMT

Nope, can't check anything.

Re: Order Status Issue

grandma petes — Fri, 17 Jul 2020 12:08:38 GMT

I just tried to check on my Auto Delivery orders....and there is no option to do any of that.....so, if we want to delay or cancel a shipment, are we out of luck? This makes no sense to me at all. I've been a loyal QVC customer since they began, but until all of this can be fixed, I won't be ordering anymore.

I'm hoping they get enough response to this issue that it's cleared up sooner than later. The future doesn't look very bright for QVC.

Re: Order Status Issue

LovemesomeQ1979 — Fri, 17 Jul 2020 12:13:00 GMT

I just sent an email to them expressing my displeasure with this and other issues lately at the Q.

Re: Order Status Issue

geezerette — Fri, 17 Jul 2020 12:15:34 GMT

I had no problem getting into any of my account information just now.

Re: Order Status Issue

LovemesomeQ1979 — Fri, 17 Jul 2020 12:17:20 GMT

Thanks for the heads up. The order status appears to be working again.

Re: Order Status Issue

Foxxee — Fri, 17 Jul 2020 12:18:14 GMT

I can get into my orders.

Re: Order Status Issue

Miss Pepsi — Sat, 18 Jul 2020 14:06:40 GMT

Honestly its not just QVC. Yesterday in the afternoon I had no internet at all. When it is something like that, technical glitches happen. It appears they got fixed. Nothing to worry about albeit it is frustrating.

I have been teleworking since March and yesterday afternoon was hoping to get a lot of work done on a database. Nobody was around to interrupt me. Well AT&T had a major outtage in my area so you know what they say about best laid plans. It just happens.