topic Re: Since When??? in Q Talk

Since When???

CherryHugs — Wed, 11 Mar 2020 19:32:07 GMT

Has this always been how it is:

I wanted to do a review and was told this when I could not!!!

I ordered on the phone and never order as guest. NOT right in my opinion. What difference does it make by phone or site??? I still bought and buy.

I am sorry to say when orders are placed on the phone or as a guest they cannot be reviewed. Only items purchased through a Standard HSN Account on hsn.com can be reviewed.

Re: Since When???

kittyloo — Wed, 11 Mar 2020 19:39:13 GMT

was this HSN or Q?

Re: Since When???

Alison Wonderland — Wed, 11 Mar 2020 19:41:56 GMT

I don't know. HSN operates as a completely different company and I've never placed an order from them over the phone, only online.

Re: Since When???

KingstonsMom — Wed, 11 Mar 2020 19:55:29 GMT

From what I've read for several years, HSN doesn't allow reviews until you've had the order for a couple of weeks.

I don't shop there, so I cannot confirm.

Re: Since When???

2blonde — Wed, 11 Mar 2020 20:15:09 GMT

@CherryHugs Did you log in to your HSN account before you tried to leave the review?

Re: Since When???

Grouchomarx — Wed, 11 Mar 2020 20:39:25 GMT

@KingstonsMom wrote:
From what I've read for several years, HSN doesn't allow reviews until you've had the order for a couple of weeks.

I don't shop there, so I cannot confirm.

You are correct. I've received that response a few times when trying to review.

Re: Since When???

Kachina624 — Thu, 12 Mar 2020 03:27:08 GMT

You must have had the item 5 days before you can review it. By the, I've forgotten all about it. That undoubtedly is why the OP was not allowed to review it.

Re: Since When???

tototwo — Thu, 12 Mar 2020 13:17:11 GMT

I always place orders with HSN by phone - why? you ask. A very long story. Anyway, I've never been able to leave a review on the HSN website because of this. In a way, I believe this is a good idea because HSN can guarantee that customers have actually received the products being reviewed. I own several HSN products that I use and love, but I can't leave a review on any of them.

QVC allows anyone, whether they have ordered the product or not, to review an item.