topic Re: what does this label indicate? in Q Talk

what does this label indicate?

MoodeeFan — Sat, 29 Feb 2020 16:18:01 GMT

Does anyone know if this type of label indicates that this was a

customer return?

These are EternaGold earrings 14kt, item# J361864, but they did not come in a EG teal green box, and the product card was not included.

They are supposed to be new, but they look used/worn with make-up oil smudges.

For what they cost, I really expect new!

Re: what does this label indicate?

Imaoldhippie — Sat, 29 Feb 2020 16:32:15 GMT

I dont know about the label but they look like a return to me.

Re: what does this label indicate?

sunshine45 — Sat, 29 Feb 2020 16:36:50 GMT

yes, that label indicates that it was a returned item.

they do sell returned items, just as any retailer would do.

if they look used and worn, then send them back for a refund. indicate that on the return receipt so you will get a full refund.

Re: what does this label indicate?

KingstonsMom — Sat, 29 Feb 2020 16:41:19 GMT

If you do decide to keep them, make sure you clean them really well with alcohol.

Re: what does this label indicate?

geezerette — Sat, 29 Feb 2020 16:56:20 GMT

I'm not completely sure that label always indicates a return. I've gotten items with that different label on some brand new items that had never been sold before. So I'm thinking that along with the possibility of it being a returned item, it could also just indicate something happened to the original packaging and it had to be re-packaged.

Years ago, they actually opened and inspected random products and so those items sometimes had different packaging. But I don't think they do that anymore.

Re: what does this label indicate?

KingstonsMom — Sat, 29 Feb 2020 17:04:49 GMT

@geezerette

I remember back in the day when some items would come with a sticker saying that the item had been inspected for 'quality control'.

From some orders I've received and others I have read here, I don't think they do 'quality control' anymore!

Re: what does this label indicate?

Group 5 minus 1 — Sat, 29 Feb 2020 17:06:34 GMT

Probably a return.

Re: what does this label indicate?

geezerette — Sat, 29 Feb 2020 17:08:24 GMT

@KingstonsMom wrote:
@geezerette

I remember back in the day when some items would come with a sticker saying that the item had been inspected for 'quality control'.

From some orders I've received and others I have read here, I don't think they do 'quality control' anymore!

@KingstonsMom

I agree!

Re: what does this label indicate?

fthunt — Sat, 29 Feb 2020 17:15:09 GMT

The company - Eternagold - was sold years ago - so I wouldn't put concern on the packaging. Now with that - the sticker could be an Inventory Tag. If the earrings look okay and you love them.............I'd forget the rest. Polish them up and enjoy them.

Re: what does this label indicate?

millieshops — Sat, 29 Feb 2020 17:22:36 GMT

@KingstonsMomIn the years when I was making lots of purchases, once in a great while I did see that inspection paper. Maybe it showed up once in 50 or more purchases, never very often. I just don't know how we'd know how they're doing inspections.

Almost the only way I know to be sure what I buy is inspected before I get it home is to buy locally which I do as much as possible.

Re: what does this label indicate?

GCR18 — Sat, 29 Feb 2020 17:27:25 GMT

I don't think they are a return. I think it's an inventory sticker. There's nothing to scan on jewelry. I think my last eterna item was in a non eternal box. If you are seeing makeup on the earrings though, I have no idea. If there is no damage, I'd do as stated above and keep them.

Re: what does this label indicate?

Jtdmum — Sat, 29 Feb 2020 17:43:08 GMT

@MoodeeFan I wonder if it's quality control? Did it get pulled to be inspected?

Maybe try to post in customer care forum and one of the mods can respond?

I wouldn't accept worn or used/returned earrings. I'm not even sure you can return pierced earrings in this state!

Re: what does this label indicate?

godi — Sat, 29 Feb 2020 18:11:49 GMT

Might be an inventory label to identify the contents.

Re: what does this label indicate?

Daysdee — Sat, 29 Feb 2020 18:45:37 GMT

I don't think a lot of the QVC jewelry comes in the nice boxes anymore.

Re: what does this label indicate?

Kachina624 — Sat, 29 Feb 2020 20:56:33 GMT

@KingstonsMom wrote:
@geezerette

I remember back in the day when some items would come with a sticker saying that the item had been inspected for 'quality control'.

From some orders I've received and others I have read here, I don't think they do 'quality control' anymore!

@KingstonsMom Quality control is always a random process.

Re: what does this label indicate?

KingstonsMom — Sat, 29 Feb 2020 21:21:18 GMT

@Kachina624

I know, I only had a few orders in the past that had that sticker, but none for many, many years.

Re: what does this label indicate?

Kachina624 — Sat, 29 Feb 2020 23:28:10 GMT

@KingstonsMom I can't say that I've paid much attention.

Re: what does this label indicate?

banned again — Sat, 29 Feb 2020 23:35:41 GMT

@Daysdee wrote:
I don't think a lot of the QVC jewelry comes in the nice boxes anymore.

I get stickers with the item numbers on some of myy jewelry purchases, which is very convenient for identification once the invoice gets filed away. When are the new boxes coming? QVC changed their logo almost 13 months ago!

Re: what does this label indicate?

MoodeeFan — Mon, 02 Mar 2020 23:52:24 GMT

@sunshine45 wrote:
yes, that label indicates that it was a returned item.
they do sell returned items, just as any retailer would do.

if they look used and worn, then send them back for a refund. indicate that on the return receipt so you will get a full refund.

That's what I thought and thank you, I will do just that. These were to be a confirmation gift for a grand niece, but I would be embarrassed to give anything in this condition.

She needs nickle-free earrings, so EternaGold would be my go-to product.

And of course, the difference with B&M stores is that I can 'see' the item before purchasing.

Re: what does this label indicate?

Mindy D — Tue, 03 Mar 2020 00:01:06 GMT

@sunshine45 wrote:
yes, that label indicates that it was a returned item.
they do sell returned items, just as any retailer would do.

if they look used and worn, then send them back for a refund. indicate that on the return receipt so you will get a full refund.

Hello @sunshine45, what is it on this label that lets you know it is a return?