topic Re: Returning a Gift in Q Talk

Returning a Gift

Shiloh09 — Wed, 01 Jan 2020 21:32:59 GMT

I was happy to receive several items on my QVC wish list for Christmas. Unfortunately two items must be returned. The gift-giver completed the return portion of the packing slip and added my name and phone number so that i could use the credit on another item or two. How does that work? Do they send a gift card or just issue a store credit to my QVC account? When i say account, i do not mean QVC credit card account. I'd appreciate you sharing your experience in this regard.

Re: Returning a Gift

SuhseK — Wed, 01 Jan 2020 22:04:02 GMT

Your best option, might be to call customer service and ask them. I know if I were simply returning a purchase, my original method of payment would be credited.

I'm not sure how it's handled, when a gift recipient is returning.

Good luck!

Re: Returning a Gift

itsmagic — Wed, 01 Jan 2020 22:06:00 GMT

Maybe you could tag a moderator here and see if he or she could answer.

Re: Returning a Gift

KingstonsMom — Wed, 01 Jan 2020 22:41:01 GMT

@Shiloh09

Email the Mods here at QVCSocialTeam@QVC.com.