topic Re: Delivery has improved in Q Talk

Delivery has improved

queendiva — Thu, 12 Dec 2019 12:54:15 GMT

QVC must have hired additional seasonal workers for the warehouses. My last orders made within the past week have shipped after just a couple of days. Appreciated.

Re: Delivery has improved

Nonametoday — Thu, 12 Dec 2019 12:58:40 GMT

@queendiva wrote:
QVC must have hired additional seasonal workers for the warehouses. My last orders made within the past week have shipped after just a couple of days. Appreciated.

@queendiva Have you received them? Mine supposedly shipped within 2-3 days but it has been 2 weeks in my local post office or somewhere.

Re: Delivery has improved

wonderfulworld — Thu, 12 Dec 2019 13:31:52 GMT

My delays have been on the UPS end. QVC is shipping in a timely manner now and processing returns quickly too.

Re: Delivery has improved

MalteseMomma — Thu, 12 Dec 2019 19:34:38 GMT

I have noticed that somewhat "newbies" to QVC get their orders quickly.

My DD and GD (we all live in the same house) have recently begun shopping here and have gotten their orders within a week.

I on the other hand ,having been shopping "big time" here for 30 yrs. have to wait over 2 weeks or more for my item to even begin to ship!

Wonder why.............

btw ,my a/d orders are not shipping at all ,untill i try to cancel them ;(

Re: Delivery has improved

Suzeecat — Thu, 12 Dec 2019 14:02:52 GMT

I really think it depends on what you're ordering. Months ago I ordered the Russell Stover TS with a ship date of 12/2. It didn't leave anywhere until 12/4 and I'm still waiting for it. It was just "transferred to USPS" yesterday.

Re: Delivery has improved

Nonametoday — Thu, 12 Dec 2019 14:05:39 GMT

@wonderfulworld wrote:
My delays have been on the UPS end. QVC is shipping in a timely manner now and processing returns quickly too.

@wonderfulworld Nope. Mine is on USPS end.

Re: Delivery has improved

millieshops — Thu, 12 Dec 2019 14:39:49 GMT

@MalteseMommaUnless you all ordered the same items, I can't imagine your long shopping history has anything to do with the shipping delays.

I've also shopped QVC for a long time (over 25 but not sure how much over) and all my orders have been arriving within their usual week or less. That's been true no matter which of my snowbird homes was the destination.

Re: Delivery has improved

EastCoastGal — Thu, 12 Dec 2019 15:07:16 GMT

I'm very happy with the Q's shipping!! I've ordered about 15 items...mostly for Christmas gifts...and received all of them within a week. One item l received in 5 days! I live in a state near Pennsylvania but most of my orders came from California and other states.l ordered six of battery organizers during the night for Christmas gifts and I'm sure they will arrive in a timely manner. As a matter of fact l am receiving 2 more packages today. I checked the tracking and they're on the truck!

I've been a long-time customer of QVC and I've always been happy with their shipping. Thank you QVC for your fast shipping!!

Re: Delivery has improved

MalteseMomma — Thu, 12 Dec 2019 19:12:49 GMT

@millieshops

I am so happy for you,sadly I am not having the same experience.

Re: Delivery has improved

millieshops — Thu, 12 Dec 2019 20:16:55 GMT

@MalteseMommaI would have given up long ago if I'd had all the bad experiences you've reported.

Still - I don't see a single fact in ylour original post that makes the conclusion you've drawn make me think you were picked out because you've shopped for a long time. I have also and I'm getting the same good service I've had from the beginning, so my conclusion is bound to be different from yours.

Re: Delivery has improved

PatriciaG — Fri, 13 Dec 2019 23:41:55 GMT

Yeah, if your purchase ever gets out of "In Process" for delivery. Ordered the TSV Lamos boots with ribbons on back on 11/28 and still in process...

Re: Delivery has improved

Alison Wonderland — Fri, 13 Dec 2019 23:50:57 GMT

@queendiva wrote:
QVC must have hired additional seasonal workers for the warehouses. My last orders made within the past week have shipped after just a couple of days. Appreciated.

This is why I've said before that the poor shipping is a choice by QVC. Because I know they can do it at Christmas, so failing to ship expeditiously the rest of the year is a choice they've made.

Re: Delivery has improved

tropics21 — Sat, 14 Dec 2019 00:13:50 GMT

Folks don't get your hopes up regarding qvc shipping!!!!! exactly one day after xmas last year, almost a year ago, qvc starting going downhill quickly in many areas, and one of them is shipping, the rest is return processing, customer service, the moderators on this forum, to name just a few. Betcha things go back to the pony express style the day after xmas. What a pity, because as I predicted, QVC could have handled their shipping issues ALL YEAR LONG BY HIRING MORE PEOPLE (OLD SAYING, SOMETIMES ONE NEEDS TO SPEND MORE MONEY TO MAKE MONEY) AND THAT IS WHAT QVC DID FOR THE LAST TWO WEEKS IN ORDER TO TRY AND MAKE A PROFIT WHICH i DOUBT THEY DID. tHINGS WILL GO BACK TO THE UNACCEPTABLE NORM THE DAY AFTER XMAS, RETURNS WILL TAKE WEEKS IF AT ALL, AND AS i SAID ALL YEAR, QVC JUST NEED TO KEEP MORE PEOPLE ON THE PAYROLL TO MAKE IT EFFICIENT AND KEEP CUSTOMERS HAPPY. tODAY i WENT TO THE MALL TO DO MY HOLIDAY SHOPPING, IT WAS WONDERFUL, NO CROWDS, XMAS SPIRIT ALL AROUND, BARGAINS, TONS OF DIFFERENT MERCHANDISE, AND A REAL PLEASURE. QVC HAS SCAPED THE BASEMENT AND SHOW THE SAME JUNK DAY AFTER DAY, HOW MANY DAYS HAS THE hALO CAR CHARGER BEEN ON FOR THE PAST TWO MONTHS??/ lmao ENOUGH IS ENOUGH, i WON'T BUY THEIR ****** ANYMORE OR THE RHETORIC FROM THE HOSTS

Re: Delivery has improved

courttalk — Sat, 14 Dec 2019 00:24:04 GMT

They are printing shipping labels, charging us , however items are still sitting for days with no movement. Clever of them.

Re: Delivery has improved

ShopperL — Sat, 14 Dec 2019 02:13:59 GMT

I have to agree that QVC delivery has been much better lately. The items I ordered this week have been delivered. I've noticed that most of my items start in a city in my county about 30 min away, then goes to the UPS hub past my house and another 45 mintues away before going to the post office 5 miles from my house. I wish I could catch the truck on the way past my house! But shipping in the past 2 weeks has been much improved.

Re: Delivery has improved

Gorgf — Sat, 14 Dec 2019 13:29:39 GMT

I could not make a blanket statement saying shipping has improved! Some things do ship quickly and are received , and others take several several weeks. I am waiting two weeks for some Polish Pottery, A pair of Sketcher Boots a month, yet my Dura Flame heater ordered on the last free ship day was less than a week. There is no consistency. Depends on warehouse, method, UPS or USPS and number of transfers. I do not see the system changing with rising shipping costs .

Re: Delivery has improved

Jepster — Sat, 14 Dec 2019 19:25:05 GMT

I have issues with the shipping too! I got an email saying a waitlist order had shipped, yet when you go check the status, it's been sitting there for 3 days and UPS doesn't even have it yet..what's up with that? It's not shipped unless the delivery servce has the package...so they MAKE you think it's shipped - only to find out it is still sitting around. I find it hard to believe that UPS doesn't make a daily run to QVC... Very frustrating!!!!

Re: Delivery has improved

Ciona — Sat, 14 Dec 2019 19:38:55 GMT

Delivery hasn't improved for me. I ordered earrings on the 3rd and received an email that they had shipped on the 7th with EDD the 11th. They are still not here and the tracking info says they have been in NJ since the 9th waiting to be shipped!!
I called QVC today and was told they are on their way.
I ordered them to wear to a wedding tomorrow so I am NOT a happy camper!!

Re: Delivery has improved

BalletBabe — Sat, 14 Dec 2019 19:40:11 GMT

@queendiva wrote:
QVC must have hired additional seasonal workers for the warehouses. My last orders made within the past week have shipped after just a couple of days. Appreciated.

@queendiva You must have got lucky. This is the worst year for receiving stuff on time and getting lost in the shuffle.

Re: Delivery has improved

Jamstan — Sat, 14 Dec 2019 20:15:44 GMT

Credit where credit is due. I got the Philsophy TSV plus another item last weekend on free shipping weekend. They both arrived on Thursday. Also placed an order during Macy's F & F sale that has yet to arrive and took several days before it even shipped.