topic Re: Sigh - Another Shipping Rant in Q Talk

Sigh - Another Shipping Rant

Suzeecat — Thu, 19 Sep 2019 16:03:38 GMT

I know, I know I'm preaching to the choir here. But, how long has that banner been posted about how sorry they are about the slow shipping and they are doing things to improve? I ordered the Graver TSV Sunday morning and here it is Thursday afternoon and it's still in process.

Just ridiculous. It's a TSV people. You would think they would have them ready to go, all packaged up and ready to slap a label on it and throw it on the UPS truck! What are they doing, background checks on every customer, checking their rate of returns? Maybe they print a hard copy of every order and snail mail them to little old ladies who are sewing each one as they get the order, then snail mail the coat back to QVC, who then hands it over to a bike messenger to drop off at the UPS store. Then, we all know how UPS "rushes" to hand it off to USPS, who then "rushes" it to our mailbox/doorstop!

Re: Sigh - Another Shipping Rant

Ketra — Thu, 19 Sep 2019 16:19:28 GMT

@Suzeecat wrote:
I know, I know I'm preaching to the choir here. But, how long has that banner been posted about how sorry they are about the slow shipping and they are doing things to improve? I ordered the Graver TSV Sunday morning and here it is Thursday afternoon and it's still in process.
Just ridiculous. It's a TSV people. You would think they would have them ready to go, all packaged up and ready to slap a label on it and throw it on the UPS truck! What are they doing, background checks on every customer, checking their rate of returns? Maybe they print a hard copy of every order and snail mail them to little old ladies who are sewing each one as they get the order, then snail mail the coat back to QVC, who then hands it over to a bike messenger to drop off at the UPS store. Then, we all know how UPS "rushes" to hand it off to USPS, who then "rushes" it to our mailbox/doorstop!

@Suzeecat This is QVC here, what do you want? Amazon? Lol! QVC has a completely different idea of what customer service is all about.

Re: Sigh - Another Shipping Rant

BARBIE100 — Thu, 19 Sep 2019 16:22:50 GMT

@Suzeecat wrote:
I know, I know I'm preaching to the choir here. But, how long has that banner been posted about how sorry they are about the slow shipping and they are doing things to improve? I ordered the Graver TSV Sunday morning and here it is Thursday afternoon and it's still in process.
Just ridiculous. It's a TSV people. You would think they would have them ready to go, all packaged up and ready to slap a label on it and throw it on the UPS truck! What are they doing, background checks on every customer, checking their rate of returns? Maybe they print a hard copy of every order and snail mail them to little old ladies who are sewing each one as they get the order, then snail mail the coat back to QVC, who then hands it over to a bike messenger to drop off at the UPS store. Then, we all know how UPS "rushes" to hand it off to USPS, who then "rushes" it to our mailbox/doorstop!

Mine is also still in process :-(

Re: Sigh - Another Shipping Rant

GingerPeach — Thu, 19 Sep 2019 16:27:21 GMT

I like your story, @Suzeecat

"In process" is ridiculous.

Re: Sigh - Another Shipping Rant

Nannerbelles — Thu, 19 Sep 2019 16:39:52 GMT

I have something in process for 5 days and the estimated date to receive is is 9/24/19. Not good and of course you can't cancel because it is in process. Good think this is not something that I really needed by an certain date. I just don't understand why we can't cancel items even an hour after we purchase it. Not good at all. Guess I will have to be more selective in my buying although they made a lot of money off of me with my spur of the moment purchases.

Re: Sigh - Another Shipping Rant

ruthbe — Thu, 19 Sep 2019 16:45:04 GMT

LOL....I ordered a Quacker Factory shirt on 09/09....still IN PROCESS. 10 days later.

Re: Sigh - Another Shipping Rant

ruthbe — Thu, 19 Sep 2019 16:46:46 GMT

I should have added...the estimated date of delivery is tomorrow. another laugh. I don't think so.

Re: Sigh - Another Shipping Rant

Carolret — Thu, 19 Sep 2019 16:50:01 GMT

Who knows, I w had them show in process for days, and turn up on my doorstep while still in process.

Re: Sigh - Another Shipping Rant

kitcat51 — Thu, 19 Sep 2019 17:05:07 GMT

There's a shipping notice & customers already know from past orders about the delays so why order again expecting a different outcome? Come on now, it's pretty easy to figure out if you want fast shipping you're better off ordering from another vendor until Q get the changes done.

Re: Sigh - Another Shipping Rant

Puppy Lips — Thu, 19 Sep 2019 18:02:40 GMT

@Suzeecat wrote:
I know, I know I'm preaching to the choir here. But, how long has that banner been posted about how sorry they are about the slow shipping and they are doing things to improve? I ordered the Graver TSV Sunday morning and here it is Thursday afternoon and it's still in process.
Just ridiculous. It's a TSV people. You would think they would have them ready to go, all packaged up and ready to slap a label on it and throw it on the UPS truck! What are they doing, background checks on every customer, checking their rate of returns? Maybe they print a hard copy of every order and snail mail them to little old ladies who are sewing each one as they get the order, then snail mail the coat back to QVC, who then hands it over to a bike messenger to drop off at the UPS store. Then, we all know how UPS "rushes" to hand it off to USPS, who then "rushes" it to our mailbox/doorstop!

@Suzeecat I was thinking of starting this same thread. I also ordered the TSV coat and mine is still "in process" I am a bit anxious to get it and see if I like it. Some of the reviews (of the coat, not Susan's behavior) are not so good. You are right - it is a TSV and they should be ready to go as soon as a label is printed. Things that I ordered after that coat have already shipped. Why?

Re: Sigh - Another Shipping Rant

orphan annie325 — Thu, 19 Sep 2019 20:23:22 GMT

But there's no consistancy in their inconsistancy! You order a product one day and lo and behold, you receive it in 3 days so you think things are looking up. Next item ordered with your now improved sense of expectancy and uh oh, in process for almost a week. Back to grumbling about shipping problems, a never ending circle.