topic Re: Problem loading QVC website-especially graphics in Q Talk

Problem loading QVC website-especially graphics

spent2much — Tue, 03 Sep 2019 05:56:38 GMT

I've tried Chrome, Edge and IE and I'm having extreme difficulty loading QVC's website. Quite often lately, I get a window that says, "Hmmm... can't reach this page." In addition (if I'm lucky enough to get QVC.com to load), some graphics on a product page WILL NOT LOAD. There's often a video for the product which opens. Then when I click on one of the graphics below the video (to show different views of the product), nothing happens. The page just hangs.

I have these problems even if I have just done a cold boot on my computer.

Is anyone having similar products on a PC?

Re: Problem loading QVC website-especially graphics

Desertdi — Tue, 03 Sep 2019 06:01:30 GMT

@spent2much Yes.......for the past couple days.

Re: Problem loading QVC website-especially graphics

spent2much — Tue, 03 Sep 2019 06:03:31 GMT

@Desertdi Thank you for the response. Anyone else?

I've been having problems for more than just a few days... at least a week.

Re: Problem loading QVC website-especially graphics

tototwo — Tue, 03 Sep 2019 12:39:06 GMT

Same here.... for over a week, when I've checked the 'Items Recently On Air', the photos don't come up. I get the name of the item with a blank space no matter which computer I'm on or which browser I'm using. I really thought it was something I was doing wrong.

Re: Problem loading QVC website-especially graphics

loriqvc — Tue, 03 Sep 2019 15:11:23 GMT

@spent2much - I have also experienced delays in page loading for the past week on the site, but I've had very few instances where waiting a minute or two didn't fully load everything. I believe the Q may be having server issues. (And I, too, always make sure my computer and browser settings are cleared and/or up to date.)

Re: Problem loading QVC website-especially graphics

spent2much — Mon, 09 Sep 2019 14:14:46 GMT

My IT friend found a solution: I had to update Adobe Flash Player. Now things are working fine!