topic Re: JUST STOP IT RIGHT NOW! in Q Talk

JUST STOP IT RIGHT NOW!

Hawkfan83 — Mon, 26 Aug 2019 03:32:11 GMT

If you haven't purchased and received an item, you are not capable of reviewing it. When you write a "review" of an item you do not own, you are merely stating your uninformed opinion/complaint and it's very annoying to those of us who really want to know about the product. (See the latest Dooney TSV for an example.) This forum is the place to state your opinion, NOT the Reviews, so please use it.

Re: JUST STOP IT RIGHT NOW!

Kachina624 — Sun, 25 Aug 2019 22:58:06 GMT

@Hawkfan83. Unfortunately the people using the reviews to express opinions are not participants here on the boards so they are unlikely to see your message. QVC should be taking care of this problem but apparently nobody there cares. There isn't much we can do about it

Re: JUST STOP IT RIGHT NOW!

MaryLamb — Sun, 25 Aug 2019 23:03:01 GMT

Maybe your complaint should be directed toward QVC for allowing people who haven’t purchased items to review them. There are plenty of other online shopping companies which mark reviews as “verified” or don’t allow people to write reviews at all unless they’ve made a purchase.

Re: JUST STOP IT RIGHT NOW!

Hawkfan83 — Sun, 25 Aug 2019 23:08:32 GMT

@MaryLamb Done that.

Re: JUST STOP IT RIGHT NOW!

pupwhipped — Sun, 25 Aug 2019 23:17:50 GMT

I'm clueless but it seems it wouldn't be that hard to make reviews have to go through your order status page where you bought the item. Know what I mean?

And I agree, reviews from those who have not even purchased the item are worthless, bordering on deceptive and deceitful, and just plain stupid.

Re: JUST STOP IT RIGHT NOW!

blackhole99 — Sun, 25 Aug 2019 23:18:23 GMT

It doesn't bother me and I have a feeling people who see the reviewer did not actually buy and use the product will just pass that review by. The Q doesn't care because they did their part when they ask the reviewer if they bought the product or used the product, I forget how it's worded.

Re: JUST STOP IT RIGHT NOW!

handygal2 — Mon, 26 Aug 2019 12:17:25 GMT

I wrote a review recently, (5 stars, for the 5-foot fiddle leaf fig tree by Valerie), and it took several days before it was approved and posted. I don’t understand why, during the approval process, the reviews aren’t vetted to confirm that the item was actually purchased. Those reviews for items not purchased should not be printed.

Re: JUST STOP IT RIGHT NOW!

Spurt — Mon, 26 Aug 2019 01:24:01 GMT

@handygal2 wrote:
I wrote a review recently, and it took several days before it was approved and posted. I don’t understand why, during the approval process, the reviews aren’t vetted to confirm that the item was actually purchased. Those reviews for items not purchased should not be printed.

@handygal2

You ask a great question handygal....Why is it taking so long for approval when some go through without even buying or receiving or using the product yet...And whats really going on in the approval process???? Thats what we all want to know!!!

Re: JUST STOP IT RIGHT NOW!

rms1954 — Mon, 26 Aug 2019 00:37:13 GMT

You can report it, but I don't know what good it would do.

Re: JUST STOP IT RIGHT NOW!

Venezia — Mon, 26 Aug 2019 03:03:39 GMT

It won't do any good to write to the PTB. They'd been notified of this situation over the years by more than one person. They simply don't care. I suspect they just use the cheapest outsourced company they could get to run the review system.

Re: JUST STOP IT RIGHT NOW!

GenXmuse — Mon, 26 Aug 2019 03:51:49 GMT

Well, your all caps demand should do the trick. Thank you.

Re: JUST STOP IT RIGHT NOW!

Hawkfan83 — Mon, 26 Aug 2019 05:03:29 GMT

@GenXmuse wrote:
Well, your all caps demand should do the trick. Thank you.

Cool, thanks.

Re: JUST STOP IT RIGHT NOW!

GAQShopr53 — Mon, 26 Aug 2019 05:51:12 GMT

I agree that reviews of a product are much more effective when a person has actually purchased the product. I also think people may have purchased items at other places and just because they did not purchase from QVC does not make them incapable of writing a review. There are a lot of good posts on this forum and some are reviews that have helped me to make great purchases in the past.

I have seen reviews transfer from the KitchenAid and Vitamix websites to the QVC site. I have also noticed that certain vendors respond to the reviews and example would be the Oster tabletop oven.

I think that QVC management has to deal with the issue...when posting a review on the Q website you have to check the block stating you have actually purchased the product. There is a choice between yes and no...This could be confusing to some consumers. Perhaps the block should state "review only if purchased from QVC".

Re: JUST STOP IT RIGHT NOW!

handygal2 — Mon, 26 Aug 2019 12:25:07 GMT

@GAQShopr53 : Good point. Many of us— including myself—think that the reviewers in question don’t own the product if they state that they didn’t purchase it. If the product is a QVC house brand, that’s probably the case. But for national brands, there should be a way to clarify that the reviewer DID purchase the item, but it was elsewhere.

Re: JUST STOP IT RIGHT NOW!

Pecky — Mon, 26 Aug 2019 13:03:30 GMT

At Hsn, if you didn't purchase it you can't review it. Their system knows from your orders if you purchased it. I think QVC should do the samething.

Re: JUST STOP IT RIGHT NOW!

Hawkfan83 — Mon, 26 Aug 2019 15:01:51 GMT

@GAQShopr53I would not have any problem if they actually owned the product, but the reviewers in question are just complaining and stating why they won't buy the item. THAT is not a review.

Re: JUST STOP IT RIGHT NOW!

giddy up — Mon, 26 Aug 2019 15:52:55 GMT

@Pecky wrote:
At Hsn, if you didn't purchase it you can't review it. Their system knows from your orders if you purchased it. I think QVC should do the samething.

Wayfair is the same.

Re: JUST STOP IT RIGHT NOW!

GAQShopr53 — Tue, 27 Aug 2019 05:58:02 GMT

@Hawkfan83 wrote:
@GAQShopr53I would not have any problem if they actually owned the product, but the reviewers in question are just complaining and stating why they won't buy the item. THAT is not a review.

I agree @Hawkfan83 some of the reviews are complaints..and I think with a little "I don't like the vendor" frustration added Over the years, I have come to recognize and ignore those reviews. There are times when the reviews have been negative and I still purchased the item only to discover it was not as bad as the reviews stated.

Re: JUST STOP IT RIGHT NOW!

Cats3000 — Tue, 27 Aug 2019 10:00:44 GMT

SAY WHAT????? I'm now "stating my opinion".

Please go away!!!!

Re: JUST STOP IT RIGHT NOW!

CalminHeart — Tue, 27 Aug 2019 10:18:17 GMT

@Hawkfan83 wrote:
If you haven't purchased and received an item, you are not capable of reviewing it. When you write a "review" of an item you do not own, you are merely stating your uninformed opinion/complaint and it's very annoying to those of us who really want to know about the product. (See the latest Dooney TSV for an example.) This forum is the place to state your opinion, NOT the Reviews, so please use it.

You can't control other people. Sometimes I wish we could but it's not possible. Yes, I sometimes react when I should have walked away too. In the end, we can only control ourselves and it's not worth getting upset.

I have found it's pretty easy to identify those who have the product and those who don't. And you have to take reviews with a grain of salt even if someone has purchased the product.