topic Re: Change in QVC website? in Q Talk

Change in QVC website?

theQshopper — Mon, 12 Aug 2019 21:16:11 GMT

Has anyone else had their computer showing a completely different website for the Q? All of the menu items are showing on the left side and are categorized. I don't like this at all, it is a mess! To me, it is hard to even look up anything using an item number. I called Customer Service Reps twice, and they have said that they have not seen anything like what I am describing, but they would report it. They feel like it might be my computer, but I don't think so. Does anyone know how to handle this problem?

Re: Change in QVC website?

loriqvc — Mon, 12 Aug 2019 21:35:41 GMT

@theQshopper - I saw something like what you're describing when there were server issues for the website last week. There's really nothing you can do on your end until the servers/site update, so you may just want to check back in an hour or so. (If you continue to experience weird site issues, though, I recommend the typical steps of clearing your cache and cookies and/or trying a different browser. This site is full of gremlins, and they can do some crazy things from time to time!)

Re: Change in QVC website?

BARBIE100 — Mon, 12 Aug 2019 21:33:17 GMT

Yes, it is different, but I don't see it as a bad thing. Just something new to get used to.

Re: Change in QVC website?

Kachina624 — Mon, 12 Aug 2019 22:19:01 GMT

I've been using my cell phone to post. Sometimes when I sign on I get a different format. (Can't get it to do it now) I scroll down looking at the right hand column. I'll come to two words, the second one being "full". When I click on it, things suddenly return to normal. I think the strange format is the so-called mobile version.

If you see this anywhere on your strange-looking screen, pick on full.

Version: Mobile | Full

Re: Change in QVC website?

x Hedge — Tue, 13 Aug 2019 03:08:42 GMT

@theQshopper

loooong menu, broken into sub-choices on the left, then finally the forums at the bottom? Mine does that everytime I get too far from the WiFi. (That's every night.)

Re: Change in QVC website?

apple1964 — Wed, 14 Aug 2019 13:19:44 GMT

It looks the same to me. I see no change in anything with this horrible website.

Re: Change in QVC website?

Imaoldhippie — Wed, 14 Aug 2019 13:38:28 GMT

You need to clean your cache and cookies, etc.

Re: Change in QVC website?

Anonymous032819 — Wed, 14 Aug 2019 13:44:12 GMT

Nothing looks different on my computer.

Maybe you need to clean/clear out your cache/cookies.

Re: Change in QVC website?

pahawkfan — Thu, 28 Nov 2019 15:32:09 GMT

Do not like the new format for easy pay items. Older version was more user friendly. Not sure why they changed it but I guess I was old school, I printed the log out and then if I wanted to get something paid off earlier I just processed. Too many pages to print now and even try to figure stuff out.