topic Re: Exchanges in Q Talk

Exchanges

dulwich — Fri, 02 Aug 2019 00:43:05 GMT

The past two items I tried to exchange I had to cancel after approx. one month waiting with no new exchange even mailed.

Can anyone tell me are exchanges still taking this long now I know there is a statement that shipping is slow but wondered about exchanges before I decide to try again. Thank you.

Re: Exchanges

Kachina624 — Fri, 02 Aug 2019 02:40:02 GMT

QVC's exchange system just doesn't work

They did it as an after thought, not well-planned or effectively implemented. If I really want something, I just reorder it.

Re: Exchanges

dulwich — Fri, 02 Aug 2019 03:12:29 GMT

@Kachina624 That is my thoughts too but just hoped it might have changed! Thanks.

Re: Exchanges

loriqvc — Fri, 02 Aug 2019 04:36:32 GMT

@dulwich - I've had a mixed experience with exchanges; some have gone perfectly and others have not. But regardless of the final results, they've all been slooooowww.