topic Re: Did You Get "The Survay???" in Q Talk

Did You Get "The Survay???"

Jackhound Mom — Thu, 18 Jul 2019 00:51:45 GMT

I got a 10 minute survay from QVC and answered all questions. I was hoping they would ask me why I closed my Q card and have stopped shopping with them but they didn't. I would have given them an ear full.

Writing this only to save others from thinking like I did that they would get a chance to let the company know what is unacceptable. They really wanted to know where I shop, etc. If you want them to know that then the survay is for you.

Miss you all and wish you all well,

Hugs to Butterfly and friends, if you see this

Cathy

Re: Did You Get "The Survay???"

butterfly123 — Thu, 18 Jul 2019 01:22:30 GMT

@Jackhound Mom

Thank for the hugs. I hope you, DH and Scooter are well. Please visit on Positive’s when you have a chance. We miss you.

Hugs,

🦋

Re: Did You Get "The Survay???"

Anonymous032819 — Thu, 18 Jul 2019 01:26:14 GMT

No, I didn't get the survey.

Re: Did You Get "The Survay???"

butterfly123 — Thu, 18 Jul 2019 01:44:06 GMT

@Anonymous032819 wrote:
No, I didn't get the survey.

@Anonymous032819

Just an FYI. @Jackhound Mom has medical issues with her eyes.

Thank you

Re: Did You Get "The Survay???"

blackhole99 — Thu, 18 Jul 2019 01:56:50 GMT

JMOThose surveys are for the Q's benefit, not yours. Just think of all the info they get from reading these forums. We pay a big price for our opinions here at the QVC forums, but since it doesn't hurt us as far as we know, we go along with it just so we can be heard and get info ourselves.

Re: Did You Get "The Survay???"

Iris in bloom — Thu, 18 Jul 2019 02:13:33 GMT

@Jackhound Mom Good for you, so many people complain, including me, but I end up ordering anyway, and I've had an issue come up with almost every order. Maybe soon I'll grow some muscle. thanks for sharing.

Re: Did You Get "The Survay???"

BirkiLady — Thu, 18 Jul 2019 02:33:56 GMT

@Jackhound Mom Was this a phone call this afternoon from a PA number? If so, I didn't recognize the number and ignored it.

Re: Did You Get "The Survay???"

ChouChou — Thu, 18 Jul 2019 02:40:30 GMT

@Iris in bloom wrote:
@Jackhound Mom Good for you, so many people complain, including me, but I end up ordering anyway, and I've had an issue come up with almost every order. Maybe soon I'll grow some muscle. thanks for sharing.

I got tired of having to babysit my account and finally gave up. I haven't ordered in over a month - almost two months. It sure has cut down on the headaches and my language has cleaned up nicely. Now I only swear at the cable company.

Re: Did You Get "The Survay???"

Jackhound Mom — Thu, 18 Jul 2019 03:02:16 GMT

@ChouChou wrote:
@Iris in bloom wrote:
@Jackhound Mom Good for you, so many people complain, including me, but I end up ordering anyway, and I've had an issue come up with almost every order. Maybe soon I'll grow some muscle. thanks for sharing.

I got tired of having to babysit my account and finally gave up. I haven't ordered in over a month - almost two months. It sure has cut down on the headaches and my language has cleaned up nicely. Now I only swear at the cable company.

That made me chuckle, thanks!

Re: Did You Get "The Survay???"

Jackhound Mom — Thu, 18 Jul 2019 03:07:27 GMT

Dear Friend,

Thanks for defending me! You all should have seen the words I Did change, lol! It's not just my eyes it's my 65 year old brain with a cyst/tumor. Spelling is not my strong suit but I have other good qualities, lol.

Yes, I miss you all and think good thoughts and prayers every time I am here. Dennis & Scooter are fine and I will stop by. I must look to see if you are doing weekly/monthly Positives.

How are you and DH?

Big hug,

Re: Did You Get "The Survay???"

Jackhound Mom — Thu, 18 Jul 2019 03:08:37 GMT

@Anonymous032819 wrote:
No, I didn't get the survey.

Sorry, I thought it looked funny.

Re: Did You Get "The Survay???"

Jackhound Mom — Thu, 18 Jul 2019 03:09:28 GMT

@blackhole99 wrote:
JMOThose surveys are for the Q's benefit, not yours. Just think of all the info they get from reading these forums. We pay a big price for our opinions here at the QVC forums, but since it doesn't hurt us as far as we know, we go along with it just so we can be heard and get info ourselves.

You are right!

Re: Did You Get "The Survay???"

Jackhound Mom — Thu, 18 Jul 2019 03:15:04 GMT

@Iris in bloom wrote:
@Jackhound Mom Good for you, so many people complain, including me, but I end up ordering anyway, and I've had an issue come up with almost every order. Maybe soon I'll grow some muscle. thanks for sharing.

Thanks! It was hard because Q has many things I like but tracking returns that take weeks, asking for price adjustments, dragging returns (damaged) to the PO and on and on. Suggestions falling on deaf ears too. If you get tired you will probably follow suit. Happy shopping to you Iris wherever you find what you love and love what you find

Re: Did You Get "The Survay???"

Jackhound Mom — Thu, 18 Jul 2019 03:16:39 GMT

@BirkiLady wrote:
@Jackhound Mom Was this a phone call this afternoon from a PA number? If so, I didn't recognize the number and ignored it.

Hi @BirkiLady

Mine came to me on e-mail. Maybe some are by phone. Please let us know if you get another call and it was QVC. Thanks!

Cathy

Re: Did You Get "The Survay???"

Jackhound Mom — Thu, 18 Jul 2019 03:19:34 GMT

The" Dear Friend" post is to you @butterfly123 I was so excited to see you I forgot to adress you by name.

Re: Did You Get "The Survay???"

butterfly123 — Thu, 18 Jul 2019 03:28:54 GMT

@Jackhound Mom

Yes, DH and I are fine. Did you finish your house and are you enjoying your neighborhood?

Re: Did You Get "The Survay???"

Jackhound Mom — Thu, 18 Jul 2019 03:36:46 GMT

@butterfly123Honey, we love our neighborhood!!! I don't know if this house will ever be finished. One of our past neighbors moved from "crazyville" to here after he helped us move 5 bigh pieces of furniture and checked out this over 55 community. He says more of his friends are selling and moving here also! Can you believe we have been here for 1 year as of July 1st?

How are doing in your place? Did you ever get a dog? Scooter uses her backyard now and we taught her 2 tricks, sit and lay down. It's the cutest thing.

See you again soon pal!

Love, Cathy

Re: Did You Get "The Survay???"

SunValley — Thu, 18 Jul 2019 03:47:05 GMT

I got survey at least 4 weeks ago and it asked a lot of questions on where I shop and my preferences on return methods. Not any real chance to elaborate and it took about 10-15 minutes.

Re: Did You Get "The Survey???"

pripirt — Thu, 18 Jul 2019 04:31:12 GMT

I agree that returns take a long time before it's acknowledged that they have received the product. I have gotten notice as much as 3 months after it was sent back with their label! When the US Mail tells me the day it is picked up that it is on it's way. I have seen the order sit in queue for four days before it tells me it's shipped. Recently I sent a message to customer service wanting to know way something was still "in process" after four days. I did not get a reply only saw the next day it was shipped. Then when I did receive it, it was the wrong color and the glass was broken and they had taped it. So QVC so much for your customer service and quality. You had to know that it was broken since you wrapped tape around it. I get better service at Walmart.