topic Re: Answer: AFTER the sale is over!! in Q Talk

Answer: AFTER the sale is over!!

x Hedge — Tue, 04 Jun 2019 12:58:22 GMT

Question: When will the photo for

"Image Coming Soon"

finally be posted on

the QVC website?

😶 *sigh*

Re: Answer: AFTER the sale is over!!

Pook — Tue, 04 Jun 2019 13:10:31 GMT

I rarely have complaints and things don't usually bother me but I just can't understand not having a picture before posting an item. They surely cannot be selling something that nobody at QVC has ever seen! You'd think there would at least be a sample somewhere for them to post a picture of!!

Re: Answer: AFTER the sale is over!!

vermint — Tue, 04 Jun 2019 13:17:37 GMT

It's hard enough to buy something you can't try on, touch, taste or smell (depending on the product)...but not being able to SEE it first? That's a deal breaker for me!

There is just NO excuse for not having a photo! If you can't post a picture, don't put it up for sale.

Re: Answer: AFTER the sale is over!!

itsmagic — Tue, 04 Jun 2019 13:21:33 GMT

I find it especially frustrating when it is a “One Day Only” and there is no picture posted.

Re: Answer: AFTER the sale is over!!

x Hedge — Tue, 04 Jun 2019 13:30:17 GMT

I totally missed a One Day Only sale because of this.

And last night I was looking thru the new items on the QVC app, and saw they have a picture of a product there, but when you go to that item it's still "Image Coming Soon".

I need the close-ups of a still photo.

Re: Answer: AFTER the sale is over!!

hippiechick7897 — Tue, 04 Jun 2019 14:19:11 GMT

They did that with three new Dooney purses last week and I was baffled. Do they think people are spending $200+ for a purse they can’t see?

Re: Answer: AFTER the sale is over!!

pupwhipped — Tue, 04 Jun 2019 16:19:07 GMT

Yes, I've noticed this happening more and more lately. It's annoying for us and nutty on their part! This problem, along with the shipping issues QVC has, makes you wonder if they laid off a bunch of folks and now they're paying the price with understaffing...not enough people to get the jobs done in a timely fashion. I am NOT saying that is the case, but it does make you wonder??

Re: Answer: AFTER the sale is over!!

x Hedge — Tue, 04 Jun 2019 16:48:59 GMT

It's not just failing to provide an image of the item. I've also had to go to a manufacturer's website to look up cosmetic ingredients on a few new things in the last six months.

I'm not concerned with their employment issues. That's something for another thread.

Speaking as a customer using their retail website, I think it's reasonable to expect photos of what they're selling, and complete descriptions.

Re: Answer: AFTER the sale is over!!

Teddixat — Tue, 04 Jun 2019 17:53:53 GMT

In my opinion QVC is A HOT MESS. Their shipping, retturns/refunds and exchanges are pathetic. I have still not gotten a refund for an item that was delivered to their agent on 4/23/19. I had to email them today asking where the heck is my refund. It is taking way over a month. I bought some shoes at Nordstrom. They were delivered in 4 days. They didn't fit. I returned them. I had a refund within 3 days. I ordered another size and received them in two days. QVC needs to up their game and stop hawking that darned Q card and yesterday reminding us every 5 minutws that the time to get 5 easy pays was running out.

Re: Answer: AFTER the sale is over!!

GinaV24 — Tue, 04 Jun 2019 19:56:40 GMT

ha ha @Teddixat I absolutely love and agree with your post!

Re: Answer: AFTER the sale is over!!

loriqvc — Tue, 04 Jun 2019 20:00:04 GMT

Yeah, the Easy Pay reminders are going to be even more ridiculous now since they're available on every item every day for a whole month. Sigh...