topic Re: Back ordered items! in Q Talk

Back ordered items!

zuni — Wed, 14 Mar 2018 01:36:56 GMT

Is anyone else finding that everything you order ends up being "backed ordered" ?

I buy and it says "In Stock", then once i order it says BACK ORDERED, just wondering if

any one else is haveing this issue.

Re: Back ordered items!

InStitches49 — Wed, 14 Mar 2018 01:50:25 GMT

That happened to me when I ordered two of the newer Martha Stewart t-shirts in the pink and the white. My order was fine until the next day when each was "backordered" so I assumed I'd never get them for some crazy reason and cancelled them. Then four days ago I got two letters from QVC stating they were sorry for the lack of merchandise in this item and would be trying to get more stock in to fill my order. What? I'm totally confused as well as frustrated by this. But I did get the two other t-shirts in this brand I ordered and will try them on tonight. So far any other item I've ordered hasn't been "backordered" at least yet. Tomorrow I'll see if this happens though.

Re: Back ordered items!

x Hedge — Wed, 14 Mar 2018 01:55:06 GMT

@zuniwrote:
Is anyone else finding that everything you order ends up being "backed ordered" ?
I buy and it says "In Stock", then once i order it says BACK ORDERED, just wondering if
any one else is haveing this issue.

Nope. I order about once a month and that "backorder" treat is one that's missed me so far.

Re: Back ordered items!

Ketra — Wed, 14 Mar 2018 01:58:39 GMT

It happens to me all of the time. Has QVC lost the ability to count?

Re: Back ordered items!

GCR18 — Wed, 14 Mar 2018 02:21:20 GMT

It's happened a handful of times over the years, but it's been a while.

Re: Back ordered items!

sann — Wed, 14 Mar 2018 09:17:05 GMT

This past weekend I ordered a Cottage Farm item a few days later I find out the item is on back order, so it went from in process to back order. Interesting!

Re: Back ordered items!

Nataliesgramma — Wed, 14 Mar 2018 12:22:15 GMT

Yep...I haven't had any luck lately with backordered items....I just cancel

Re: Back ordered items!

LindaSal — Wed, 14 Mar 2018 12:51:55 GMT

They probably oversell assuming some customers will cancel their orders, though that seems to be getting more difficult to do. Kind of like the airlines that oversell their seats then when everyone shows up it's a fiasco.......JMO

Re: Back ordered items!

janeec — Wed, 14 Mar 2018 14:05:23 GMT

It has happened to me several times. When I ordered, the item was in stock. I checked the next day, it says in stock and processing. A few days later it is listed as backordered, and much later I receive an email saying the order was cancelled as it is out of stock. Hence, I am ordering less.

Re: Back ordered items!

ILOVE ME — Mon, 13 May 2019 22:49:19 GMT

I too am being inconvenienced with enforced Back Orders after I place the order, wait several days only to be notified it won't be shipped promptly. From clothing to jewelry to handbags-it is getting worse. I wonder if QVC is having a problem getting products from China and advertises they have it but wait and see how many orders are placed? This situation is very frustrating.

Re: Back ordered items!

Kitty Galore — Tue, 14 May 2019 18:38:39 GMT

in the past backordered items almost always shipped! Something is going on here . I e had 2 items in backordered status after being In process and neither ever shipped, both cancelled. It's almost like there computer system isn't able to keep up with the orders and over sells , then later catches up. A lot if clutches lately . And may I add I'm really beyond annoyed they I cannot cancel an item within a few hours and have to go through the inconvenience of sending the it back 😠. Waiting for one now !!!!!!

Re: Back ordered items!

ANewHue — Thu, 16 May 2019 22:40:48 GMT

This just happened to me. I ordered matching pieces on one order BOTH were in stock. I found out the jacket went to backordee but they shipped the matching tank. When I called the Q of course they blamed it on the vendor. So of course I'm not going to keep the tank which means a trip to the post office. But I shouldn't be upset?

Re: Back ordered items!

BeccaLou — Fri, 17 May 2019 04:46:32 GMT

Yes I have, about this back-order and I hate it. But it saved me money , I won't wait I just cancell it . I doubt they will send it if you cancell it , if it ever comes in. And this when it's gone it's gone, and then it will post wait list . What ??? I think it would be nice to get a letter letting me know it's back in. That has never happened. And just about everything says when it's gone it's gone.That is pressure sale, and I usually won't buy because if it's faulty then you probaly can't have it replaced.

Re: Back ordered items!

BeccaLou — Fri, 17 May 2019 04:50:42 GMT

The post office will pick it up at no extra cost if you can't take it there yourself.

Re: Back ordered items!

BeccaLou — Fri, 17 May 2019 04:53:06 GMT

I ordered something about a month ago and wanted to cancell, I was told if it comes and I don't want it the Q. wouldn't charge me return postage.I always have had some help from the customer service.

Re: Back ordered items!

Tomsgerl — Sun, 22 Dec 2019 11:42:32 GMT

I’m a new customer to QVC and my first order consisted of 4 items one of which was in stock upon ordering and of course they have the payment for the order on hold in my bank account... so the money is tied up for several days to find out it’s on back order!! WTF!!! In my opinion this is fraud!! QVC is selling inventory they do not have!!!! A company this big should have the technology to keep track of inventory! When an order is placed for an item and payment is confirmed for the item the system should take the item out of inventory!!!! So far QVC has had almost 200$ of my money tied up for an item I’m not going to get for 4 days and it won’t be released for at least another day or two and it’s last weekend before Christmas they have this money still tied up!!! In my opinion this is FRAUD!!!!! If you don’t have the inventory for an item don’t say it’s IN STOCK!!!!!! Stop gambling with peoples money in hope someone cancels or returns items!!!!! I could of ordered same item from HSN cheaper and it’s still IN STOCK with HSN and I could of received item by now!!!! Looks like I will be doing my business with HSN from now in!!!!!! QVC is a scam and fraud in my opinion!!!!!! Apparently I’m the only one that has the balls to say it!!!!

Re: Back ordered items!

San Antonio Gal — Sun, 22 Dec 2019 14:44:17 GMT

@BeccaLou wrote:
The post office will pick it up at no extra cost if you can't take it there yourself.

@BeccaLou is right. You can set up a pick up at USPS.com. As long as you enter your information by 2 am, your item can be picked up the same day. The pick up time is during your normal time of mail delivery. There is no cost for a pick up.