topic Re: Q is Off The Air on Roku in Q Talk

Q is Off The Air on Roku

Evansmimi — Sat, 09 Feb 2019 09:25:52 GMT

Since changing to the new graphics, Q is not broadcasting through Roku.

Re: Q is Off The Air on Roku

forsythia1 — Sat, 09 Feb 2019 11:06:09 GMT

I have a Roku tv and am still receiving QVC through it.

I had no disruption in my service.

Re: Q is Off The Air on Roku

Caaareful Shopper — Sat, 09 Feb 2019 17:03:40 GMT

I have Roku and experienced no disruption in service at all. The new Q logo appeared seamlessly.

Re: Q is Off The Air on Roku

PickyCindy — Sat, 09 Feb 2019 17:25:47 GMT

No change for me! I have the Ultra Roku and it's on there. Don't understand why you don't, too.

Re: Q is Off The Air on Roku

loriqvc — Sat, 09 Feb 2019 17:34:19 GMT

I've been watching QVC and QVC2 through my Roku all week without any issues (including right now). If you are able to uninstall and then reinstall the Q app, perhaps that might help you if you're experiencing performance issues. Good luck!

Re: Q is Off The Air on Roku

forsythia1 — Sun, 10 Feb 2019 11:59:07 GMT

I posted yesterday that I had no problem with watching Q on my Roku tv.

This morning, when I first turned on Q, the picture was fine.

Then a few minutes later the picture and graphics got blurry.

I checked other channels, including live tv. No problem with any of them.

I went back to Q and the same thing happened. The picture was perfectly clear, then a few minutes later, everything got blurry.

Is anyone else experiencing this?

Re: Q is Off The Air on Roku

loriqvc — Sun, 10 Feb 2019 17:37:06 GMT

@forsythia1 - No problems for me with the Q app and live feed on Roku today...

Re: Q is Off The Air on Roku

okaywitheasypay — Sun, 10 Feb 2019 20:04:30 GMT

I had trouble with it on Friday or Saturday . I just went to the heading where you install the channels and clicked the 'go to ' . It did seem to disappear from the tiles that I use regulary for a while . Then the next day it was where it used to be. I think because they made some changes in the logo and I noticed for the first time there is a 'search' for QVC on Roku. Mine is working fine now ,Ithink it was the changes/upgrade.