topic Re: What’s the story? Half the time I log in to the Forum the Q prompts me to put in a new nick name in Q Talk

What’s the story? Half the time I log in to the Forum the Q prompts me to put in a new nick name.

Mindy D — Fri, 08 Feb 2019 15:59:08 GMT

What’s happening? Half the time I try to log into the Forum the Q prompts me to put in a new nick name. Half the time it remembers it’s me and leaves me alone with my long time nick name. Anyone know what’s going on?

Re: What’s the story? Half the time I log in to the Forum the Q prompts me to put in a new nick name

depglass — Fri, 08 Feb 2019 16:23:32 GMT

This used to happen to me with the old board. Simply keep putting in your original name. Same goes with passwords on most sites. Give them your old one when they don't recognize it.

Re: What’s the story? Half the time I log in to the Forum the Q prompts me to put in a new nick name

HLP — Fri, 08 Feb 2019 18:45:42 GMT

@Mindy D wrote:
What’s happening? Half the time I try to log into the Forum the Q prompts me to put in a new nick name. Half the time it remembers it’s me and leaves me alone with my long time nick name. Anyone know what’s going on?

Same with me and I'm tired of it. Who or what is doing this? So annoying.

Re: What’s the story? Half the time I log in to the Forum the Q prompts me to put in a new nick name

loriqvc — Fri, 08 Feb 2019 18:48:15 GMT

@Mindy D and @HLP

Which devices and browsers are you using to access the site? This information can help pinpoint potential problems and solutions.

Re: What’s the story? Half the time I log in to the Forum the Q prompts me to put in a new nick name

Mindy D — Fri, 08 Feb 2019 20:21:55 GMT

I’m using an IPad Pro with Current iOS 12.1.1 and Safari.

Re: What’s the story? Half the time I log in to the Forum the Q prompts me to put in a new nick name

loriqvc — Fri, 08 Feb 2019 20:41:43 GMT

@Mindy D - The combination of iPad Pro and Safari have been causing site display issues for users recently, but I haven't seen comments about forum login issues for iPad users in awhile. Have you tried the usual clearing of cache and cookies to see if that helps? It's a pain to reset things all the time for one site, but it does often solve the problem (even if only temporarily). Good luck!

Re: What’s the story? Half the time I log in to the Forum the Q prompts me to put in a new nick name

Montana — Fri, 08 Feb 2019 23:14:30 GMT

I use Safari on an iPad Pro and so far am not having any problems.

iPad Pro, iOS 12.1.1