topic Re: Eye strain already... in Q Talk

Eye strain already...

Scorpio1971 — Wed, 06 Feb 2019 16:22:45 GMT

...from new font and lightness of printing. Very poor decisions for both TV and web site fonts for both of those. Cannot see font on TV because it is too small & too light, and cannot read it on web site either for same reasons. And it is too grey rather than a sharp black which is easier to read. Lets face it, I believe most people use a phone or tablet now because of portability to search & purchase items, not wanting to be tied down to a computer with a 21 inch screen. It is very difficult to read now causing eye strain & headache. I'm done.

Re: Eye strain already...

dex — Wed, 06 Feb 2019 16:27:10 GMT

@Scorpio1971@I tried looking at new items and can’t get the product pics to show.I think there is much work to be done still.

Re: Eye strain already...

Scorpio1971 — Wed, 06 Feb 2019 16:38:18 GMT

@dex

I'm not having a problem with product pictures loading, maybe it is your browser? Maybe try powering off & back on or closing QVC window completely & reopening as a new window? I'm not too familiar with electronics lately. Good luck! I just cannot read this small light grey font both on web site & on TV screen.

Re: Eye strain already...

dex — Wed, 06 Feb 2019 16:40:29 GMT

@Scorpio1971@The pictures load but they are on top of each other.I am using a new iPad.I will try the power shutdown and hope it is as simple as that.

Re: Eye strain already...

2blonde — Wed, 06 Feb 2019 16:44:03 GMT

Several years ago my workplace started using a similar lighter font because they said it saved on ink when printing. I did get used to it (I also had my cataracts removed, and that REALLY helped!).

@Scorpio1971

Re: Eye strain already...

stevieb — Wed, 06 Feb 2019 16:49:43 GMT

Wonder if these are among all those fabulous new changes QVC has promised... If so, anyone impressed? No, I thought not... Changing the fonts, an unremarkable new logo, changing show names and hosts... Eh, somehow that just doesn't get it...

Re: Eye strain already...

ahoymate — Wed, 06 Feb 2019 16:56:53 GMT

TV: I can't read the small boxes of information about what the product is that is being talked about along with what price is that QVC has on the left hand side of TV screen. Too small. Make it bigger & legible QVC.

Re: Eye strain already...

GSPgirl — Wed, 06 Feb 2019 17:01:14 GMT

@dex wrote:
@Scorpio1971@The pictures load but they are on top of each other.I am using a new iPad.I will try the power shutdown and hope it is as simple as that.

Me too on my iPad Pro.

Re: Eye strain already...

nomar — Wed, 06 Feb 2019 17:04:28 GMT

I was going to put in my complaint about this very thing this morning.The computer gremlins must not have had anything to do to change to this horrible font. Now this has gone the way of many recipe books printed in light and smaller print, which I return when I see that. Why should one have to struggle to read something? What are they thinking? Think it looks cool? Modern? What? QVC is working on losing my business fast with all the running ads on their website, all the pop ups I am getting on my homepage, and now this! I thought they were a secure website, but now I do not think so. I cannot look at something on QVC without pop ups immediately appearing on my homepage. Someone is ruining things and my days are going to be numbered with this way of shopping unless some changes are made back to what it used to be.

Re: Eye strain already...

Mz iMac — Wed, 06 Feb 2019 17:30:49 GMT

@Scorpio1971"Cannot see font on TV because it is too small & too light, and cannot read it....."

Check your TV Display settings as well as the color specturm. Read your tv user manual on how to custom set.

"on web site either for same reasons. And it is too grey rather than a sharp black which is easier to read."

Go into your browser(s) Preferences to change the size, type as well as the color of your fonts.

Most browsers right on its menu bar, will have font size adjustments. Example: Waterfox browser custom font size looks like this-->

Minus sign, I can decrease the font size.

Plus sign, I can increase the font size.

I have a 30" screen iMac. Glasses on I keep it on 100%. Glasses off, 133%. ~~I don't wear glasses around the house.~~

Re: Eye strain already...

Scorpio1971 — Wed, 06 Feb 2019 17:46:28 GMT

@ahoymate wrote:
TV: I can't read the small boxes of information about what the product is that is being talked about along with what price is that QVC has on the left hand side of TV screen. Too small. Make it bigger & legible QVC.

@ahoymate

Exactly! Too small & too light.

Re: Eye strain already...

Scorpio1971 — Wed, 06 Feb 2019 17:51:35 GMT

@GSPgirl

@dex

Sorry to hear...I know even less about Apple products! Wish I could help...🤔 Good luck! 😊

Re: Eye strain already...

loriqvc — Wed, 06 Feb 2019 17:56:47 GMT

@dex and @GSPgirl - Some people using iPads have been experiencing this issue lately with the Safari browser; if you delete your cache and cookies, close the browser, and then open again, it may help you see the pictures (even if it's only temporary). If your problem is viewing pictures through the QVC app, perhaps try uninstalling and then reinstalling it to see if new problems have been introduced with the recent site changes. Good luck!

Re: Eye strain already...

stevieb — Wed, 06 Feb 2019 18:00:04 GMT

I suppose there are all kinds of work-arounds, setting changes and so on for various devices, apps and TV's but the simple reality is that you really shouldn't have to change settings or make special adjustments for a single entity. QVC's brand of technology has become somewhat notorious for not being user friendly.

Re: Eye strain already...

Scorpio1971 — Wed, 06 Feb 2019 18:03:58 GMT

@Mz iMac

If you go to the HSN channel you will see the significant difference between the size & type of font & darkness of the black print. Apparently QVC is expecting everyone to use a huge screen TV or a large computer screen. And most people are also using tablets & phones...this is the problem with these changes. Size & type of font and light grey color is not acceptable for small devices & smaller TV screens. As you stated you are using a huge 30 inch iMac screen and are probably sitting 1 foot away. Go use a phone or 8 inch tablet or a 36" TV set clear across the room and then let me know if you can see it. Thank you for your suggestions.

Re: Eye strain already...

Mz iMac — Wed, 06 Feb 2019 18:26:36 GMT

@Scorpio1971

You're welcome

"Go use a phone or 8 inch tablet or a 36" TV set clear across the room and then let me know if you can see it."

Sorry, I do not own any moble devices (iOS). However, I do have a 40" tv in bedroom which I did turn to HSN & QVC.

I now see what everyone is fonting about regarding the light print on their tv. On my tv the print style is "different" & thinner like someone else mentioned in this thread. The "grey/light black " font color could be bolder but I can still see/read w/o my \O~O/

The only "light" print I see is the "telephone number." That I cannot see from across the bedroom. Need my \O~O/ to see the numbers.

I see no changes on the website using my iMac or 15" screen MBP. Browser set at 90% font size on MBP.

Re: Eye strain already...

Scorpio1971 — Wed, 06 Feb 2019 18:31:14 GMT

@Mz iMac

👍👍😊😁

Re: Eye strain already...

AmericanBulldogMom — Wed, 06 Feb 2019 18:57:52 GMT

Like all the new changes so far - font, design, logo, etc.

Re: Eye strain already...

DottieBlue — Thu, 07 Feb 2019 00:05:30 GMT

@ahoymate wrote:
TV: I can't read the small boxes of information about what the product is that is being talked about along with what price is that QVC has on the left hand side of TV screen. Too small. Make it bigger & legible QVC.

ITA!

Re: Eye strain already...

Foxxee — Thu, 07 Feb 2019 00:53:27 GMT

Website very linear, minimalist...first impression was...cold.

I'm using a desktop, 24 inch screen...font size increased to 175% to read it...letters need darkening.

Printing on TV much too small and light. Must walk to the 48 inch TV screen to read it...was OK before.

Q font needs to be larger, bolder, and darker color without the square lines around it. Was it tested in the marketplace?