topic Re: email in Q Talk

email

halfpint1 — Fri, 12 Oct 2018 17:28:23 GMT

On email---when telling me thanks for ordering the Q says Dear Renee. Is this something new--anyone else? Nothing wrong with it just curious.

Re: email

Mj12 — Fri, 12 Oct 2018 17:41:11 GMT

@halfpint1I just looked at a recent email for an order. It does start "Dear MJ12". Not sure if this is new or not, I usually don't read the emails.

Re: email

Sweetbay magnolia — Fri, 12 Oct 2018 17:58:53 GMT

@halfpint1, yes, order confirmations come to me with my first name as the addressee. Monthly order summaries, cancellation confirmations - anything that comes to me by e-mail.

In this day and age of on-line security hacks, it's certainly a good idea to make sure things are kosher.

Re: email

kittyloo — Fri, 12 Oct 2018 19:10:50 GMT

are you questioning because they addressed you by your first name?

Re: email

loriqvc — Fri, 12 Oct 2018 19:39:01 GMT

No, this isn't new; messages I receive from the Q always include my first name. I'm sure it's just the result of an automated computer system filling in a form field.

Re: email

GSPgirl — Fri, 12 Oct 2018 20:31:44 GMT

@halfpint1 wrote:
On email---when telling me thanks for ordering the Q says Dear Renee. Is this something new--anyone else? Nothing wrong with it just curious.

HSN has been doing this for awhile. Since they are the same company, maybe that’s why they are doing it now.

Re: email

DJs mom — Wed, 17 Oct 2018 16:47:23 GMT

Nothing new. QVC has been doing this for as long as I can remember. It's an automated response that inserts our first name (think of mail merge)