topic Re: In Process? in Q Talk

In Process?

plc123 — Sun, 10 Jun 2018 02:09:07 GMT

I ordered something on june 4th and today is june 9th and itis still in process. Anyone else had this happen?

Re: In Process?

Lucylu12 — Sun, 10 Jun 2018 02:40:40 GMT

It seems to be the norm these days.

Re: In Process?

Kachina624 — Sun, 10 Jun 2018 03:56:10 GMT

Was it clothing? My clothing purchases are shipping in about 2-3 days.

Re: In Process?

CAcableGirl2 — Sun, 10 Jun 2018 04:04:51 GMT

@plc123 Let's see...I ordered two pair of Vionic sandals on June 2nd, and on June 8th I get a "we have to delay your order" email, and today is the 9th, and they are still processing AND I am unable to cancel.

Not good QVC.

Re: In Process?

shopontv — Sun, 10 Jun 2018 14:47:33 GMT

I, too, have had a tank top on order since June 4th. As of today, June 10, still "in process". This is way too long!

Re: In Process?

plc123 — Sun, 10 Jun 2018 14:47:34 GMT

It is a dooney. I just think 6 days is a long time. Oh well!

Re: In Process?

plc123 — Sun, 10 Jun 2018 14:51:32 GMT

I just looked and it finally shipped. Thanks to all of you.

Re: In Process?

dompaul — Sun, 10 Jun 2018 15:22:42 GMT

I ordered someting on May 28th and it still hasn't been shipped, nor is there any reference to it although they got my money.

Re: In Process?

Teddixat — Mon, 11 Jun 2018 00:44:03 GMT

Customer Servuce told me that some items are shipped directly from the vendor and Q can’t say it has shipped until the Vendor advises it has shipped. I get Josie Maran products in two days. I live in So, Cal.

Re: In Process?

JMurdie — Wed, 20 Jun 2018 15:05:27 GMT

Anyone have updates @QVC - i ordered stuff and its "in Process" all the chat people can tell me is that the "EDD" looks like 6/22. but if it hasnt shipped yet then how will it make it by friday... Any idea how long "In Process" is going to be???

Re: In Process?

12andcounting — Thu, 21 Jun 2018 17:26:44 GMT

I placed an order for an item a few days ago that was in-stock when I ordered - no waitlist or anything. At first it was in process, then it went to backordered, then back to in process, once again to backordered,and last I checked it is now in process again. What the heck is going on? I've never had an item say it was backordered before.

Re: In Process?

Warrior2022 — Thu, 21 Jun 2018 17:47:07 GMT

@dompaul wrote:
I ordered someting on May 28th and it still hasn't been shipped, nor is there any reference to it although they got my money.

Orders are billed when they ship.

Re: In Process?

BeccaLou — Tue, 26 Jun 2018 12:16:03 GMT

Yes I have I also had where it was in process and it was changed to back order. You might want to and ask if this could be the case. I heard David say one day on a Sunday that they took more orders than they had of the item, I thought that probably happens alot.

Re: In Process?

KittyPurry — Tue, 26 Jun 2018 14:06:25 GMT

Same thing for all my orders. I finally called about an item that I wanted to take on VayCay that was ordered in PLENTY of time for me to get it. It sat in the "in process" mode for days, so I called them asked what the holdup was got the "runaround". So I told them to upgrade the shipping to "Express" which I was willing to pay for and now it's going on day three and it's STILL saying "in process". Called again and was "assured" it would ship out this afternoon. I won't be holding my breath! I don't know what's going on at the Q but they need to do something about it!

Re: In Process?

mercyMe — Tue, 26 Jun 2018 16:21:09 GMT

Just the opposite with me this week... I ordered a sheet set ($5.50 s&h) on Friday morning from QVC.com, they shipped Sat. a.m. .... sheets were delivered Monday @ 2 pm (via UPS)....that's the key, it wasn't USPS, plus I live in PA. That turnaround is unreal for me... never before has this occurred, normally 6-7 business days.