topic Re: Returning an item that has been washed & dried in Q Talk

Returning an item that has been washed & dried

Hooty — Wed, 16 May 2018 17:39:13 GMT

Has anyone returned a clothing item that has been washed & dried and came out too wrinkled? I ordered an item for my sister, she washed & dried the item before wearing, and did not like how wrinkled the item came out, she is handicapped and cannot iron, she wants me to return .......... will QVC take it back? TIA!

Re: Returning an item that has been washed & dried

Lucylu12 — Wed, 16 May 2018 17:42:02 GMT

Yes, you habe 30 day return policy. I habe washed and dried am item an returned. No problem.

Re: Returning an item that has been washed & dried

kitcat51 — Wed, 16 May 2018 18:01:37 GMT

You can return it but no one wants an item that's been washed & dried, at least write the information on the box so it doesn't get sold as new...I don't even want it as an As Is.

Re: Returning an item that has been washed & dried

Puppy Lips — Wed, 16 May 2018 18:02:54 GMT

Absolutely. I have washed and dried several clothing items that shrank too much. If I followed the care instructions and it shrank too much, that is on QVC, not me, and I would expect a full refund. As for too wrinkled, certainly return it. However unless it was stated that it would not wrinkle, I would not expect to be fully reimbursed.

Re: Returning an item that has been washed & dried

Carmie — Wed, 16 May 2018 18:03:05 GMT

If I wear an item and I need to return it for whatever reason, I always wash it. I would never send back worn dirty clothing.

i have never returned anything because it wrinkles. I wear mostly 100% cotton and it always wrinkles as does linen and other natural fabrics....it is supposed to.

if you do not want to iron, buy polyester and other non wrinkling fabrics.

QVC does take back items in any condition within 30 days of purchase.

Re: Returning an item that has been washed & dried

DiAnne — Wed, 16 May 2018 18:04:31 GMT

Yes you can. I always wash items before I wear them and if I follow the instructions and they shrink or are otherwise unwearable I return them.

Re: Returning an item that has been washed & dried

chrystaltree — Wed, 16 May 2018 18:14:15 GMT

If I followed the care instructions and the item came out a wrinkly mess; I think that qualifies as a flaw and it's ok to return it. It won't be a problem at all if it's within the 30 day period. If I didn't follow the care instructions and tossed it hot water with the sheets and it came out wrinkly, that would be my fault and I personally would not return it. To me, returns are an "honor system" thing. I probably have kept things that I really should have returned.

Re: Returning an item that has been washed & dried

camelot — Wed, 16 May 2018 18:37:15 GMT

Somethng smells funny in this post hooty.

Send it back see what happens.

Re: Returning an item that has been washed & dried

Hooty — Wed, 16 May 2018 18:19:15 GMT

@kitcat51 wrote:
You can return it but no one wants an item that's been washed & dried, at least write the information on the box so it doesn't get sold as new...I don't even want it as an As Is.

@kitcat51, I do have common sense, thank you for your unkind response!!!

Re: Returning an item that has been washed & dried

Hooty — Wed, 16 May 2018 18:24:00 GMT

Why does something smell funny, I asked a honest question, I will just eat it and donate the pants ........ obviously some of you didn't read my post clearly, the pants were not for me!!!

Re: Returning an item that has been washed & dried

Anonymous — Wed, 16 May 2018 18:46:21 GMT

Hi @Hooty QVC does offer a 30 day return policy so if it is within the 30 days please return the item.

Re: Returning an item that has been washed & dried

Hooty — Wed, 16 May 2018 18:56:41 GMT

@Anonymous, Thank You for your response, Yes, it's only been a week!

Re: Returning an item that has been washed & dried

SeaMaiden — Wed, 16 May 2018 19:02:24 GMT

Any clothing I buy from QVC I always wash and dry per garment instructions Prior To wearing. It it shrinks, fades, wrinkles etc....back it goes.

Re: Returning an item that has been washed & dried

kitcat51 — Wed, 16 May 2018 19:14:14 GMT

@Hooty@My response wasn't to criticize you but I don't like that QVC sells clothing that's been returned cleaned & then sold as new. I have no idea if it was cleaned according to instructions or if the way it was cleaned caused it to shrink... that's all I'm saying. When I return an item that has been damaged in shipping I write that on the box so it doesn't get sold to someone else & they are disappointed....I'd do the same if I ever returned clothing I cleaned. I'm not sure what the common sense comment is about but my post wasn't meant to be unkind to you in any way.

Re: Returning an item that has been washed & dried

Alison Wonderland — Wed, 16 May 2018 19:15:49 GMT

Yes. Sometimes you don't know if a garment is good for you until it's washed and dried.

Re: Returning an item that has been washed & dried

Mona_L — Wed, 16 May 2018 20:18:43 GMT

Sometimes Q returns are sold via E-Bay. Also, I purchased a jewelry item thru Ebay ... it appeared to come from "the QVC Outlet Store" from the way the price tag was marked.

Re: Returning an item that has been washed & dried

GenXmuse — Wed, 16 May 2018 20:45:57 GMT

I would have no qualms about it at all.

Re: Returning an item that has been washed & dried

GCR18 — Wed, 16 May 2018 21:57:52 GMT

Return it.

Re: Returning an item that has been washed & dried

BeccaLou — Wed, 16 May 2018 21:59:22 GMT

They sell dryer sheets that take out wrinkles, I purchased them and they work very well.

Re: Returning an item that has been washed & dried

CalminHeart — Thu, 17 May 2018 10:18:24 GMT

Yes, you can return it. Just mark it defective so they don't resell it.