topic Re: Nutrisystem - Issue with Shipping - Delay in Wellness

Nutrisystem - Issue with Shipping - Delay

Jan in Pittsburgh PA — Mon, 16 Feb 2015 16:56:14 GMT

I received an email with a UPS tracking number for my Nutrisystem auto ship saying order shipped Feb 7. As of today, Feb 16, that tracking number still shows the package still has not left the warehouse. It should have arrived at my home on 2/13. I have called and emailed QVC, called UPS, called Nutrisystem. I can't get any help. And, my credit card was charged the $200 on Feb 9. QVC says I have to wait until 2/20 before they will do anything. Absolutely crazy. There's obviously a problem and I can't get resolution.

Is anyone else experiencing late Nutrisystem shipments?

Re: Nutrisystem - Issue with Shipping - Delay

luv my Golden — Mon, 16 Feb 2015 17:00:15 GMT

We received ours on Friday or Saturday which was later than usual for the deliveries. It came through the U.S. mail. The mail man delivered it! I would think it would come through UPS.

Re: Nutrisystem - Issue with Shipping - Delay

Helen Bach — Tue, 17 Feb 2015 00:59:45 GMT

if you're lucky, you should cancel the whole thing, get your refund & buy clean food at market

Re: Nutrisystem - Issue with Shipping - Delay

JeannieSap — Tue, 17 Feb 2015 21:52:36 GMT

Hi Jan -

I work for Nutrisystem Inc. Nutrisystem has reviewed your posting and would like to assist you with this matter. Please contact Jean S. in our Client Services department at 215-706-5319.

Re: Nutrisystem - Issue with Shipping - Delay

Thrive — Tue, 17 Feb 2015 22:03:02 GMT

I have a shipment coming this week. So far so good---

Re: Nutrisystem - Issue with Shipping - Delay

qualitygal — Tue, 17 Feb 2015 22:18:45 GMT

I wonder if it has anything to do with the ships out in the water with products and no shipping by truck not getting done? I'm thinking it's going to start rippling down pretty quickly now. I'm not ordering anything that might come in that way till this is all resolved. I'm probably way off base, but it makes me wonder.

Re: Nutrisystem - Issue with Shipping - Delay

ceekay — Tue, 17 Feb 2015 22:23:12 GMT

Same issue here. Has said Billing Information Received since February 6th. I called CS today (since I know from previous experience they usually don't do jack until after the estimated delivery date has passed, mine was Feb 16th). The guy was very nice. Is shipping out priority another shipment that I should receive Thursday and he pushed back all the autodelivery shipments. So, call them back and see what they can do.

Re: Nutrisystem - Issue with Shipping - Delay

DCIO — Thu, 14 May 2015 14:08:08 GMT

Yup, now I am in the same boat as well.... Did any of you ever get the shipment??? Thanks

Re: Nutrisystem - Issue with Shipping - Delay

betteb — Thu, 14 May 2015 14:11:33 GMT

On 5/14/2015 DCIO said:
Yup, now I am in the same boat as well.... Did any of you ever get the shipment??? Thanks

This thread was started back in February, but see post #3 for a contact at Nutrisystem