topic Re: Two Fitbit Flexes, Two Accounts ,One Computer possible? in Wellness

Two Fitbit Flexes, Two Accounts ,One Computer possible?

Susic — Wed, 02 Jul 2014 18:36:28 GMT

I recently bought Fitbit Flex and it is synced with my computer and IPad. Now my husband wants one too. He has IPad but no computer, so will share my computer port. Since we will have 2 different accts and would have separate dongles is this possible, or will it put all the data in one acct? We recently had same situation with 2 IPods and that isn't working out too well...Just would like to know if possible before we buy another Fitbit. Thank you, Susi.

Re: Two Fitbit Flexes, Two Accounts ,One Computer possible?

meem120 — Wed, 02 Jul 2014 18:39:47 GMT

Yes. I believe you would set up another account under a diff e mail or user name. It's not like the iPod. There's always a problem with that. I believe the dongle is just for connectivity.

Re: Two Fitbit Flexes, Two Accounts ,One Computer possible?

Susic — Wed, 02 Jul 2014 19:09:05 GMT

Thank you Mc Call. So would we just keep the dongles separate , and plug in whenever we want to sync our bands and get latest activity? Or is the dongle a universal connector? As long as two accounts are synced to one computer initially, the data will get to the right dashboard? The Ipod fiasco is still giving me trouble.

Re: Two Fitbit Flexes, Two Accounts ,One Computer possible?

jackthebear — Wed, 02 Jul 2014 21:07:50 GMT

On 7/2/2014 Susic said: I recently bought Fitbit Flex and it is synced with my computer and IPad. Now my husband wants one too. He has IPad but no computer, so will share my computer port. Since we will have 2 different accts and would have separate dongles is this possible, or will it put all the data in one acct? We recently had same situation with 2 IPods and that isn't working out too well...Just would like to know if possible before we buy another Fitbit. Thank you, Susi.

Did you try the community boards there, there appear to be some FBit staff who answer questions there.

logically if you log in to your account then log out, the 2nd person should be able to log in and out on the same computer, but computers aren't always logical.

https://community.fitbit.com/t5/Help-Forums/ct-p/product

Re: Two Fitbit Flexes, Two Accounts ,One Computer possible?

catlvr4 — Wed, 02 Jul 2014 21:11:42 GMT

We have two fitbit ones, we use the same computer and the same dongle. We only use that to charge the Ones. Most of our stuff done thru apps. On the computer you just sign in individually to you account. Enjoy!

Re: Two Fitbit Flexes, Two Accounts ,One Computer possible?

mima — Wed, 02 Jul 2014 21:13:44 GMT

With a 3 second google, I found your answer. Yes, you can use two fitbits with one computer and one dongle. Each Fitbit has it's unique ID number. You must have two different emails with individual fitbit accounts. Here is the link.

https://help.fitbit.com/customer/portal/articles/176073-can-multiple-fitbit-trackers-be-used-in-the-same-household-

Re: Two Fitbit Flexes, Two Accounts ,One Computer possible?

Susic — Thu, 03 Jul 2014 00:14:15 GMT

Yes, thank you all for posting replies! I did find several forums and the Fitbit site community help forum which all agree it is doable . Will purchase tomorrow and hope for better results than I have had with the two Ipod shuffles I synced thru same computer. I am afraid to charge up my Ipod and find that 200 of the husband's country western songs have migrated to my Ipod. Somehow 4 of my songs went to his Ipod. Then ITunes wouldn't let me download a new song for 90 more days. Even though I used different passwords and accts, I think it went to husbands Ipod.Not sure what that is all about, but can live with that. Just didn't want to mess up my Fitbit info. thanks again, Susi

Re: Two Fitbit Flexes, Two Accounts ,One Computer possible?

meem120 — Thu, 03 Jul 2014 01:00:15 GMT

Yes the iPods are a pain. If you use one computer you get all mixed up. My husband got all my grandsons music using our computer. It was a mess and nothing my husband wanted to hear!!! Lol

Re: Two Fitbit Flexes, Two Accounts ,One Computer possible?

BeckiWV — Thu, 03 Jul 2014 01:08:24 GMT

I had a fitbit pin style synced to my computer and iphone. Unfortunately, it got washed in the washer and died. I want to buy another but I don't to do a new email just for that. Can I cancel the old account somehow and sign up the new one? TIA.

Re: Two Fitbit Flexes, Two Accounts ,One Computer possible?

meem120 — Thu, 03 Jul 2014 19:36:33 GMT

On 7/2/2014 BeckiWV said:
I had a fitbit pin style synced to my computer and iphone. Unfortunately, it got washed in the washer and died. I want to buy another but I don't to do a new email just for that. Can I cancel the old account somehow and sign up the new one? TIA.

</ I believe each fit bit has its own unique code when you pair it with your computer. I've been using my app and my old one was the One Fitbit. It got washed also. When I got my flex I just hit the pix of the flex and it was paired with my app. So I think it's pretty easy

Re: Two Fitbit Flexes, Two Accounts ,One Computer possible?

Susic — Fri, 04 Jul 2014 00:35:32 GMT

Hi again. I was able to set up the husband's Fitbit with minimal trouble. So far, each account is separate and working well. Actually, the most difficult part was finding the app for the IPad. Had to go on Apple site as opposed to App Store. Thank you all for your help, I find the forums here are much quicker and individualized than elsewhere! Susi.

Re: Two Fitbit Flexes, Two Accounts ,One Computer possible?

BeckiWV — Fri, 04 Jul 2014 18:00:34 GMT

On 7/3/2014 mcall1020 said:
On 7/2/2014 BeckiWV said:
I had a fitbit pin style synced to my computer and iphone. Unfortunately, it got washed in the washer and died. I want to buy another but I don't to do a new email just for that. Can I cancel the old account somehow and sign up the new one? TIA.

</ I believe each fit bit has its own unique code when you pair it with your computer. I've been using my app and my old one was the One Fitbit. It got washed also. When I got my flex I just hit the pix of the flex and it was paired with my app. So I think it's pretty easy

Thanks very much.

Re: Two Fitbit Flexes, Two Accounts ,One Computer possible?

Califaloha — Wed, 26 Aug 2015 05:33:32 GMT

Yes, you can have 2 accounts with 2 fit bits and one computer and 2 iPads. My husband and I have Fitbit Ones but I think it is the same for the Fitbit Flex. You can use either dongle, it doesn't matter. After you both have registered with 2 separate emails, be sure you log out of your account on the app on your computer (look at the bottom of the screen on the app and hit "account", then scroll to the bottom and log out); you must do this before trying to set up your husbands Fitbit. Be sure your own Fitbit is not near the computer when you are ready to set his up. It is best to put it into another room so your dongle only picks up his. When you put the dongle into the computer slot, it should instruct you to hold the button on the new Fitbit down for a couple of seconds. You will then see a 4-digit number display on the Fitbit, which you will enter on the computer. After you have completed the setup, both of you will have to remember to log on and log out every time you want to use the app on the computer or ipads, or else the other person will not be able to see his/her account. Good Luck!