topic Re: Question about Resmed Aircurve 10 Bipap Machine in Wellness

Question about Resmed Aircurve 10 Bipap Machine

SouthernBee — Thu, 25 Jul 2024 19:35:04 GMT

Dh has this machine and the mask largest size is large.The mask rubs DH nose. DH has tried to adjust the straps. Has tried placing cloth or bandaids on his nose and nothing helps. Anyone using this machine have you experienced the same problem? Do you have any suggestions? Thank you.

Re: Question about Resmed Aircurve 10 Bipap Machine

icezeus — Thu, 25 Jul 2024 20:02:38 GMT

I use the Resmed Airsense 11 CPAP. I took out my manual and could not find a phone number to contact them.

Their was a brief note about contacting the Resmed Service Center or your care provider. I would reach out to my care provider, who prescribed this and see if they could help you. He cannot be the only person that has had this problem so hopefully a solution can be offered.

Re: Question about Resmed Aircurve 10 Bipap Machine

deepwaterdotter — Thu, 25 Jul 2024 20:03:40 GMT

Once a year Medicare requires I visit with the Nurse Practitioner in my pulmonologist's office. She checks to see if my mask is fitting correctly. Would your husband have access to such an appontment?

Re: Question about Resmed Aircurve 10 Bipap Machine

Seannie — Thu, 25 Jul 2024 20:04:25 GMT

I think this is my model but can't find the instructions right now. When I got it originally last year, the woman said I could try out the mask for a month and if it wasn't great, I could come back and get a different one.

Yes, it does rub my nose (I have size small) and the straps leave marks on my cheeks all day. DH says it must be too tight and told me to loosen strap. But if I do, the whole thing slides around.

DH has little tubes that go in his nostrils with his CPAP. (Different model than mine.)

Maybe your spouse could go back to the practice and ask for the breathing apparatus that goes IN the nostrils instead of the mask on the nose.

Good luck to you both. Gotta say, these things aren't perfect.

Seannie

Re: Question about Resmed Aircurve 10 Bipap Machine

icezeus — Thu, 25 Jul 2024 20:14:28 GMT

@Seannie

I have the air pads as well that go into my nose. I told my doctor I would not wear the mask, I feel claustrophobic just looking at it.

I pull the top strap more towards the front of my head to make it a looser fit, and that helps not only with comfort level but for the most part I do not have the marks on my face when I wake up in the morning.

Re: Question about Resmed Aircurve 10 Bipap Machine

ScrapHappy — Thu, 25 Jul 2024 20:25:22 GMT

I have a Resmed, but not the one your husband has. I've been buying my masks on line for years.

Re: Question about Resmed Aircurve 10 Bipap Machine

SouthernBee — Thu, 25 Jul 2024 20:33:22 GMT

@icezeus : Thank you.I am looking for the contact information. So far, not much help with the doctors office but will call them again.

Re: Question about Resmed Aircurve 10 Bipap Machine

SouthernBee — Thu, 25 Jul 2024 20:37:06 GMT

@deepwaterdotter : DH next appointment is in December and I will remind him to take his bipap machine and accessories. Thank you.

Re: Question about Resmed Aircurve 10 Bipap Machine

SouthernBee — Thu, 25 Jul 2024 20:41:07 GMT

@Seannie : Thank you. DH has complex sleep apena and needs the bipap machine with the full face mask and it helps with his snoring.

Re: Question about Resmed Aircurve 10 Bipap Machine

SouthernBee — Thu, 25 Jul 2024 20:43:06 GMT

@ScrapHappy : Thank you. I purchased a different mask on line and it didn't work for DH.

Re: Question about Resmed Aircurve 10 Bipap Machine

DottieBlue — Thu, 25 Jul 2024 23:32:14 GMT

I also use a bi-pap machine, and need to wear a full face mask. The mask I use is a different brand from the bi-pap machine.

My machine is a Phillips Respironics and my mask and headgear is Fisher & Paykel.

I am very fortunate that my equipment supply company is located in my town and they have been extremely helpful helping me find the best mask for me to use. It really is trial and error and I was lucky that the second mask I tried is working for me.

I also use a mask liner that I order from "Silent Night Health." Medicare does not pay for these liners so I pay for them myself because they make the mask much more comfortable for me to wear.

Tell your DH not to give up because there are lots of masks on the market now, and wearing one should not cause pain.

Re: Question about Resmed Aircurve 10 Bipap Machine

SouthernBee — Thu, 25 Jul 2024 23:50:59 GMT

@DottieBlue : Thank you. DH has gone to his durable medical store and they insist that Resmed has no other larger size mask. I continue to search on line. I took some soft microfiber cloths and cut to size to fit on the straps of the mask hoping that would help.Tried tee shirt type material and others.

Re: Question about Resmed Aircurve 10 Bipap Machine

DottieBlue — Thu, 25 Jul 2024 23:55:16 GMT

@SouthernBee wrote:
@ScrapHappy : Thank you. I purchased a different mask on line and it didn't work for DH.

Gosh, you shouldn't have to be trying to figure this out yourself and spending your own money on masks to try. I hope you can return the one you purchased to get a refund.

The sleep clinic or equipment supply company should be actively working with your husband to find a mask that fits well. They shouldn't have given him his equipment and then abandon him, they needed to follow up with him.

Rattle their cage!

He shouldn't be in pain using the wrong mask!

Re: Question about Resmed Aircurve 10 Bipap Machine

DottieBlue — Fri, 26 Jul 2024 00:16:43 GMT

@SouthernBee wrote:
@DottieBlue : Thank you. DH has gone to his durable medical store and they insist that Resmed has no other larger size mask. I continue to search on line. I took some soft microfiber cloths and cut to size to fit on the straps of the mask hoping that would help.Tried tee shirt type material and others.

Well, their "help" is just unacceptable. You don't have to use the same brand of mask as what the machine is. I am appalled that they have "given up" on your DH!

Is there another supply company you can go to in your locale that would be more helpful? His doctor can transfer the prescription to another place. I had to do that because the first company I was referred to had lousy service so I switched companies.

Also, it may be the "headgear" that is causing the problem and not the mask cushion itself. I need a size small mask cushion, but a size medium for the "headgear" (the straps that go around your head.) Boy does that cause confusion when it's time to send me my replacement supplies because the cushion and headgear usually come packaged together as one unit/one size. And I would have to remind them that no, I need a Small cushion and a Medium headgear so they have to break apart a set and send me the two different sizes. Too bad for them!

I found all kinds of bi- and c-pap supplies on Amazon. That would be a good source to do some research as to what is out there. Perhaps call some other equipment suppliers even if not in your area, and discuss your situation with them and get their advice and suggestions. Then call your local one if you've received some good information and they can order other types of masks for your DH to try.

Good luck. All I know is that no one should have to use bi-pap equipment that is painful.

Re: Question about Resmed Aircurve 10 Bipap Machine

Loves Purple — Fri, 26 Jul 2024 00:56:13 GMT

I have had a RESMED CPAP machine for years. I believe I got the referral to a supplier from the doctor that handled my sleep study. You shouldn't have to pay or shop around for supplies. I received different sizes of nasal masks til I got the one that fit me best. Have you contacted his dr. and who has he been getting his supplies from. They are supposed to handle everything.

Re: Question about Resmed Aircurve 10 Bipap Machine

Loves Purple — Fri, 26 Jul 2024 01:08:39 GMT

@SouthernBee

I wanted to add that I'm sorry you are having trouble finding a properly fitting mask. They have come a long way in recent years and it should never be painful or uncomfortable. My supplier sends me reminders when it's time to reorder, everything is shipped to my house, and Medicare covers it. No bills. I'd give the doctor a call end ask him who your supplier is and get their number or have them call you. Tomorrow. You don't need to wait.
I hope this helps and keep us updated.

Re: Question about Resmed Aircurve 10 Bipap Machine

SouthernBee — Fri, 26 Jul 2024 01:11:33 GMT

@DottieBlue : Thank you. DH is now on his third medical supply company. I will try to call his doctor and Medical supply.

Re: Question about Resmed Aircurve 10 Bipap Machine

SouthernBee — Fri, 26 Jul 2024 01:20:55 GMT

@Loves Purple : Thank you. I have previously called the doctors office and the medical supply office and very frustrating. I have been researching on line all day. Tomorrow will call the doctors office, medical supply and resmed.

Re: Question about Resmed Aircurve 10 Bipap Machine

Loves Purple — Fri, 26 Jul 2024 01:30:29 GMT

I'm not sure if I can give you the name of the company I use (in case they're available in your area) but I'll try. Google APRIA.

I'm extremely satisfied with them.
Hope this helps.

Re: Question about Resmed Aircurve 10 Bipap Machine

Toot1920 — Fri, 26 Jul 2024 14:02:11 GMT

@SouthernBee, I would contact your husband's medical supply where he gets his supplies. He can always try different masks. I have tried at least five different ones until I found one that was comfortable and fit better. The only thing to remember is that per Medicare's guidelines, you can only get a new full head gear every 3 months, cushions and mask every month. So, every three months I would try a different mask until I found one that I liked. Hopefully, you live near the medical supply company and they should have a specialist who can advise him of the different types of head gear and masks. They should also know when to try a new mask and when Medicare will pay for it.