https://community.qvc.com/t5/Electronics/Hisense-Sero-Pro-7-problem/m-p/736157#M9604 <P>Now I'm really confused. I decided to try again, and the tablet connected. It has been sporadic for a few days now, so this might mean nothing or something. I'll have to see how it goes later and again tomorrow. Stay tuned--if you're at all interested!!</P> Mon, 31 Mar 2014 22:25:45 GMT anitagayle 2014-03-31T22:25:45Z https://community.qvc.com/t5/Electronics/Hisense-Sero-Pro-7-problem/m-p/736142#M9601 <P>I have been enjoying my tablet for about 6 months, but for several days now it doesn't want to connect to my wifi. The signal is strong, and the computer has no trouble connecting. I emailed the company, and their response was that I should fill out the Repair Authorization form and email a copy of my receipt with it. After receiving this information they would send instructions on where to send the tablet. They said it would take 10-14 days to process the request. That's just to process the request--not the actual repair. I am hoping that some of our wonderful techies here could offer another solution. </P> <P>This may be just a coincidence, but I thought I would mention that I just got a new notebook. It seems that shortly after I set it up, the problems with the tablet connecting started. </P> <P>Any help would be greatly appreciated.</P> Mon, 31 Mar 2014 16:32:34 GMT https://community.qvc.com/t5/Electronics/Hisense-Sero-Pro-7-problem/m-p/736142#M9601 anitagayle 2014-03-31T16:32:34Z https://community.qvc.com/t5/Electronics/Hisense-Sero-Pro-7-problem/m-p/736147#M9602 Each wireless device connects to a wireless router with it own unique address. Your router may not be able to connect(support) any more devices. Please disconnect one item, and try connecting the tablet. Mon, 31 Mar 2014 17:37:39 GMT https://community.qvc.com/t5/Electronics/Hisense-Sero-Pro-7-problem/m-p/736147#M9602 Nuttmeg 2014-03-31T17:37:39Z https://community.qvc.com/t5/Electronics/Hisense-Sero-Pro-7-problem/m-p/736152#M9603 <P><STRONG>nutmeg</STRONG> - I was thinking that, but there wasn't a problem all along with my other laptop and the tablet both being connected. I did try disconnecting the PC, and there was still no connection. Thank you for the suggestion, though. I might try looking up the user's manual online later to look for troubleshooting ideas.</P> <P>I just remembered that my old laptop was still connected since I haven't cleared out a lot of stuff before giving to a grandchild. I tried disconnecting it as well as the new and still no connection on the tablet. Here I thought I was onto something!<IMG src="http://community.qvc.com/DesktopModules/ExactTarget/Controls/TextEditor/jscripts/tiny_mce/plugins/emotions/img/mad.gif" alt="{#emotions_dlg.mad}" /></P> Mon, 31 Mar 2014 20:26:53 GMT https://community.qvc.com/t5/Electronics/Hisense-Sero-Pro-7-problem/m-p/736152#M9603 anitagayle 2014-03-31T20:26:53Z https://community.qvc.com/t5/Electronics/Hisense-Sero-Pro-7-problem/m-p/736157#M9604 <P>Now I'm really confused. I decided to try again, and the tablet connected. It has been sporadic for a few days now, so this might mean nothing or something. I'll have to see how it goes later and again tomorrow. Stay tuned--if you're at all interested!!</P> Mon, 31 Mar 2014 22:25:45 GMT https://community.qvc.com/t5/Electronics/Hisense-Sero-Pro-7-problem/m-p/736157#M9604 anitagayle 2014-03-31T22:25:45Z