Bose Sound Touch support ending

cindyNC — Sun, 18 Jan 2026 17:00:33 GMT

Received this letter from Bose that support for my Sound Touch will be ending. I think mine is a IV.

Dear SoundTouch owner,

In October, we let you know cloud support for SoundTouch products would be ending. Since then, we’ve heard from some owners with questions and feedback, and we’ve been listening carefully. Today, we have an update to share that addresses these concerns and provides new information to help you continue enjoying your favorite music and content.

Cloud support will still be ending, but we are extending the date from February 18 to May 6, 2026 to better support you during the transition.

Before cloud support ends, the SoundTouch app will get an automatic update.

On May 6, 2026, the app will automatically update to a version that supports key functions without relying on the cloud. All you will need to do is open the app and the update will run automatically.

What will continue to work:

• Setting up and configuring your system
• Remote control features, such as Play, Pause, Skip, and Volume
• Grouping multiple speakers together
• Streaming music directly from your favorite Music Service apps

What will no longer work:

• Presets (preset buttons on the product and in the app)
• Browsing or playing music services directly in the SoundTouch app

Important Note: Your system will no longer receive security and software updates. Please make sure to always use your system on a secure, private network.

How to keep listening after May 6

You can still play and enjoy music through your favorite Music Services (i.e. TuneIn, Pandora, etc.) by streaming directly from their apps and sending the audio to your SoundTouch system using AirPlay, Bluetooth, or AUX.

If you use Spotify, you can continue streaming with Spotify Connect through the Spotify app.

Open-source options for the community

We’re also releasing SoundTouch API documentation so third parties can create their own capabilities.

We’ll share more updates in the coming months. In the meantime, you can find detailed guidance on our dedicated support page. Click the “Learn More” link below to go to this page.

Thank you for being a Bose customer.

Sincerely,

The Bose Team

topic Bose Sound Touch support ending in Electronics

Bose Sound Touch support ending