topic Re: @Gardenman help please? in Electronics

@Gardenman help please?

SouthernBee — Wed, 26 Mar 2025 18:29:07 GMT

@gardenman : Help please. I can send text messages but can't type or send reply. My phone: Galaxy Tracfone A54.I have checked setting and on the message app checked that all the permissions are on, set as default app, checked storage and deleted the cache and data and done a reset: turned the phone on and off. Checked the mobile connections, SIM card information. My contacts haven't blocked me. I don't know what to do next. Plus dealing with eye problems. Any help appreciated.

Have you received your new phone?

Re: @Gardenman help please?

Nightowlz — Wed, 26 Mar 2025 20:26:04 GMT

I looked to see what I could find. So far besides what you have already done I found these to check.

Make sure airplane mode is off, see if the messaging app needs update, check for software updates, make sure SIM card is seated properly. Network issues.

There's a video on Youtube that may help. Search [SOLVED] Samsung Galasy A54 Can't Send/Receive Text Messages

Hope you get it figured out what a pain. When I searched looked like people were having the same issue last year.

Re: @Gardenman help please?

SouthernBee — Wed, 26 Mar 2025 21:02:21 GMT

@Nightowlz : Thank you.Airplane mode is off. I will recheck everything. All apps were updated two days ago.

Friend told me to do factory reset . I will watch video.

What I don't like that all my doctors are stressing to set up text messages and use patients portals.

Re: @Gardenman help please?

gardenman — Wed, 26 Mar 2025 22:01:43 GMT

Is the problem only occurring on text messages, or everything? A factory reset would likely fix whatever the issue is. There's probably a setting that got changed.

My new phone came last week. I'm still adjusting to it. It's pretty much how I want it now.

Re: @Gardenman help please?

Nuttmeg — Wed, 26 Mar 2025 22:07:14 GMT

Please backup your phone to the Google Drive because a complete factory reset will delete all your data.

Re: @Gardenman help please?

SouthernBee — Wed, 26 Mar 2025 22:33:10 GMT

@gardenman : Problem only on the text messages.

I have checked my apps and everything about 3 times. I have looked at so many videos.

I just was concerned about the factory reset.

Enjoy your new phone.

I appreciate your help.

Re: @Gardenman help please?

SouthernBee — Wed, 26 Mar 2025 22:42:39 GMT

@Nuttmeg : Thank you. I will do that. I am tired and worn out and eyes cloudy. I will do the factory reset in the morning.

Re: @Gardenman help please?

gardenman — Wed, 26 Mar 2025 22:42:52 GMT

You can click on your avatar in Messages and see if everything looks right. I'm not sure what would cause your issue though.

Re: @Gardenman help please?

SouthernBee — Wed, 26 Mar 2025 22:46:18 GMT

@gardenman : Ok. Sorry but how do I do this?

Re: @Gardenman help please?

Mz iMac — Thu, 27 Mar 2025 02:00:56 GMT

@SouthernBee What does your user manual state about it?

Re: @Gardenman help please?

gadgetgal613 — Thu, 27 Mar 2025 11:02:40 GMT

@SouthernBee wrote:
@gardenman : Ok. Sorry but how do I do this?

Why do you need your phone to communicate with your doctors? I use my desktop computer for all of my needs. That includes communicating with my health care providers, pay bills, buy items and the list goes on. If you have vision problems, I have vision loss, why use something as small as a phone? I have an 27" iMac which shows the texts I get on my phone. I can answer the text directly from my computer plus access the Patient portal to do a variety of things concerning my health care. I'm sure you can set up a Windows computer to do the same.

Re: @Gardenman help please?

gardenman — Thu, 27 Mar 2025 11:28:06 GMT

@SouthernBee wrote:
@gardenman : Ok. Sorry but how do I do this?

When you open the Messages app there's a photo or avatar on the right hand side in a circle that represents you. Tap that and a pop-up menu should appear. It'll have Your Profile, Archive, Spam & blocked, Mark all as read, Device pairing, Your data in Messages, Messages settings, and Help and feedback. Help and feedback might have an answer for you. Or maybe Messages settings.

Re: @Gardenman help please?

SouthernBee — Thu, 27 Mar 2025 11:30:16 GMT

@gadgetgal613 : I don't like using my DH computer and I don't like computers. Sitting at the computer hurts my neck and shoulders.

Re: @Gardenman help please?

SouthernBee — Thu, 27 Mar 2025 11:34:43 GMT

@Mz iMac : I had to download the manual on line to enlarge the print so that I could read it. I have done everything but the factory reset . I will try to call Samsung customer support for help.Thanks.

Re: @Gardenman help please?

SouthernBee — Thu, 27 Mar 2025 13:00:08 GMT

@gardenman : I don't see anything that you mentioned.

Should I delete my message app and install something different?

Re: @Gardenman help please?

Venezia — Thu, 27 Mar 2025 13:09:15 GMT

@SouthernBee - Did you accidentally set your text service to "Voice typing" (or something like that)?

I did that once on my Motorola and the keyboard disappeared! Took me a minute or two to figure it out. Not sure what you'd check on your Samsung, but I'd try that before I did a factory reset.

Mine wouldn't let me type or send until I set it back to normal texting mode.

Re: @Gardenman help please?

SouthernBee — Thu, 27 Mar 2025 13:21:18 GMT

@Venezia : I don't think so. The keyboard is still on the text message but can't type.

I was trying to take photos of my message app and draw black on each name to post here but having so many problems.

Re: @Gardenman help please?

gardenman — Thu, 27 Mar 2025 13:34:01 GMT

@SouthernBee wrote:
@gardenman : I don't see anything that you mentioned.
Should I delete my message app and install something different?

I don't think you can delete the Messages app. At least not on my phone. You can always try installing a different texting app that might work.

Re: @Gardenman help please?

SouthernBee — Thu, 27 Mar 2025 14:16:21 GMT

@gardenman @Venezia @Mz iMac @Nuttmeg @Nightowl.Wow. I deleted all my messaging icons - apps on my home screen. Installed a different messaging apps and it was the Google message app and I didn't like it and tried something else and it was what I was previously using and can now type a text message and no problem sending

I really appreciate everyone's help and being patient, kind and very helpful.⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐❤❤❤🙏🙏🙏🙏🙏

Thank you and enjoy your day.

My text messages notification is now working.😀😀😀

Re: @Gardenman help please?

Mz iMac — Thu, 27 Mar 2025 16:40:04 GMT

@SouthernBee Thanks for keeping us updated. Much appreciated.