topic Re: Can Not Open a Website in Electronics

Can Not Open a Website

BunSnoop — Mon, 04 Mar 2024 20:05:55 GMT

There is a website I go to often (a pet adoption service) and I've tried to open it for the past 2 days unsuccessfully. I sent a message to them through Facebook and they said they are not having any problems with their website.

My computer knowledge is very, very limited. Do you have any suggestions as to what I can do to fix this problem.

I did try the following:

*disconnect and reconnect my router for Internet service.

*cleared browser cache.

As I said previously, my knowledge of computers in so very, very limited. Do you have any easy suggestions that I would understand how to do that may help me with this probelm?

Thank you!

Re: Can Not Open a Website

Tori3569 — Mon, 04 Mar 2024 20:12:20 GMT

Can you open it on another device like your phone? Is your antivirus software blocking it? Did you block it accidentally?

Re: Can Not Open a Website

BunSnoop — Mon, 04 Mar 2024 20:28:09 GMT

@Tori3569 , I've tried it on my phone, my Chromebook and my computer and no luck on any of them.

The message I get is that "this site cannot be reached". Do you think I would get that message if it did get accidently blocked or would it say something like "this is a blocked website"?

Thank you!!!!

Re: Can Not Open a Website

Kachina624 — Mon, 04 Mar 2024 20:31:03 GMT

@BunSnoop. If all else fails, call your internet provider.

Re: Can Not Open a Website

Etoile308 — Mon, 04 Mar 2024 20:46:25 GMT

I would start with powering down, totally shutting off your device for awhile. I doubt that's the solution but I think it's a good thing to do occasionally.

Are you reaching the website through a bookmark? Delete the bookmark.

Have you tried using a different browser? I once used an android device that was finicky about which browser to use with different sites.

Do a google search to see if others are having the same problem and how they resolved it.

Re: Can Not Open a Website

Tori3569 — Mon, 04 Mar 2024 21:05:27 GMT

I agree with @Etoile308 about not using a bookmark to get there if you are.

If you blocked the site, you wouldn't necessarily get an error message. It's possible the site blocked you, but that doesn't sound likely if it's a rescue site.

Assuming you're not using a VPN, it may be an update to the site that's not matching up with your settings. That's the only other thing I can think of. I know you said you asked them, but there is probably something up with the site.

Re: Can Not Open a Website

spent2much — Mon, 04 Mar 2024 21:42:21 GMT

Some of you ladies on the Forum are sooooo helpful. I can't help BunSnoop with the problem, but I just appreciate those of you who try. I have found this Forum to be so helpful when I DO have a problem. THANK YOU to each of you who try to help, whatever the problem is. I find it very touching. 💖

Re: Can Not Open a Website

BunSnoop — Mon, 04 Mar 2024 21:52:04 GMT

@spent2much , yes - everyone has always been so very helpful on this site whenever I've asked for assistance with a problem and it's always so much appreciated. It's so nice to be able to have somewhere to go to ask people for assistance with everyday problems and they're always so sincere in trying to help. So far, I have not yet solved my problem, but I do much appreciate everyone's help!

Re: Can Not Open a Website

50Mickey — Mon, 04 Mar 2024 22:01:24 GMT

What browser are you using? If you are using Safari that most likely is the problem.

Re: Can Not Open a Website

SilleeMee — Mon, 04 Mar 2024 22:03:33 GMT

Did you try a different browser?

Re: Can Not Open a Website

Squirrels Are Trash — Mon, 04 Mar 2024 22:10:25 GMT

It could be one of your Chrome extensions? Do you have any?

If you, do you'll need to test them one at a time.

Click the three dots in your Chrome Toolbar.

Go to Extensions

Go to Manage Extensions

You'll need to test each one, use the blue slider to shut them off then attempt to reach the site. If you find it, use the REMOVE button to get rid of it.

There are a ton of simple online/YouTube tutorials if you google your error message.

Re: Can Not Open a Website

geezerette — Mon, 04 Mar 2024 22:35:35 GMT

Can you access their website through another, such as Google? (Do a search for their site.) Or even from their Facebook page--most places have their web link on their FB page.

Re: Can Not Open a Website

BunSnoop — Mon, 04 Mar 2024 22:39:04 GMT

I'm using Google Chrome browser and do not know how to change to another browser. If you add another browser do you lose the Google Chrome browser?

I did try going to Facebook and using the website link from there but that also does not work.

I only have three extensions and I did trying turning them off, giving the website a try, and then put them back on. No luck there.

One of our friends has a son that has helped us over the years with computer issues so I may have to try contacting him. He has moved and lives quite a way from us but we have done something with him over the years where "we give him control" of our computer so that he can work on it without having to come to our house.

At least the problem, so far, is only with the one website. The website I'm trying to get into is for the pet adoption agency that I adopted our little dog from several years ago. Our little guy is getting older now and I like to go to that website to see whether they have another little one that may be a good fit for us. I'm thinking now that the powers above are not letting me get to that site as perhaps they don't think I should be sharing my love with more than one little fur baby at a time.

Re: Can Not Open a Website

SilleeMee — Mon, 04 Mar 2024 23:05:10 GMT

@BunSnoop ,

Using your laptop or desktop, not your Chromebook, you can download Microsoft Edge browser and have it as a second browser on your device. You will access Edge browser by choosing the icon installed on your device. Install edge from Microsoft. Find it on google. Search: Microsoft Edge browser download.

Microsoft Edge Icon looks like this:

Re: Can Not Open a Website

Caffeina — Tue, 05 Mar 2024 00:47:01 GMT

@BunSnoop

Can you share the name of the adoption agency? You don't have to post the link. I'd like to see if I can search and find it and try it on Chrome and other browsers.

Re: Can Not Open a Website

Etoile308 — Tue, 05 Mar 2024 00:56:34 GMT

@BunSnoop, I want to add that you should make sure your operating system is up to date with the latest updates.

For an alternative browser I like DuckDuckGo. If you go to their website there's instructions for a free browser download.

Re: Can Not Open a Website

Tori3569 — Tue, 05 Mar 2024 01:34:30 GMT

@Caffeina wrote:
@BunSnoop

Can you share the name of the adoption agency? You don't have to post the link. I'd like to see if I can search and find it and try it on Chrome and other browsers.

I was just going to suggest the same. If any of us can open it, we know it's something else

Re: Can Not Open a Website

SilleeMee — Tue, 05 Mar 2024 01:57:27 GMT

I just went and opened ten of the most popular pet adoption service websites. All of them opened with the exception of one where it had changed names so I got redirected to a new site. Other than that, no problems.

Re: Can Not Open a Website

BunSnoop — Tue, 05 Mar 2024 04:22:37 GMT

@Caffeina, the name is Almost Home Foundation. Thank you for your help.

Re: Can Not Open a Website

BunSnoop — Tue, 05 Mar 2024 04:23:01 GMT

@Tori3569 , the name is Almost Home Foundation. Thank you for your help.