topic Re: Clickfree question in Electronics

Clickfree question

Itiswhatitis85 — Sat, 28 Oct 2023 23:52:10 GMT

I purchased the Clickfree with the little case - received today, downloaded the app for my new (2 mth old) iphone and thought I would be ready to go...well, it copied some then stopped and app quit, tried SEVERAL more times, and it kept quitting after starting.

I could not get more than 1/3 of my photos copied. I looked up to see if I could find anything about this issue, but no luck. The reviews were glowing but only seemed to be from those who received as a promotion. Did anyone else buy and have luck working with their iphone? I am not sure if I got a dud or this product is a dud altogether.

I also want to note that it also locked up my phone at one point and my phone was very warm - I had to do a hard reset (I have never had to do on any of my iphones). I am not sure if the app/product is defective.

Re: Clickfree question

Kachina624 — Sat, 28 Oct 2023 23:55:31 GMT

@Itiswhatitis85. Is there a phone # or email for tech support or questions?

Re: Clickfree question

Itiswhatitis85 — Sat, 28 Oct 2023 23:57:56 GMT

I believe so, but guessing it will be out of another country, so thought I would take a chance to see if anybody had purchased and had luck with iphone. The reviews being all from freebies are a little sketchy so thinking this might not be that great.

It looks like a lot of them had been sold so hoping I might get some responses.

Re: Clickfree question

lcubedsudbury — Sun, 29 Oct 2023 12:12:14 GMT

I have a PK Connect and never had an issue. Check
support@clickfree.com or call their customer service number.

Re: Clickfree question

Lilysmom1 — Wed, 01 Nov 2023 08:02:46 GMT

@Itiswhatitis85 , I just use a USB stick to transfer data and photos. Haven't used Clickfree in years.

Re: Clickfree question

gadgetgal613 — Wed, 01 Nov 2023 11:40:12 GMT

Be advised, not matter how many devices you have and use to save data, they can fail. I had a lot of photos and documents save on multiple external hard drives and they all failed. How or why 3 hard drives failed is unknown to me. Unfortunately, I didn't have a copy also saved in the cloud due to auto-save not on and a change in credit card information. I had to put my dog down in September and found out about the HD failures when I went looking for photos of her. While I would love to have the data back, the cost of retriving data from a failed hard drive is far too expensive. I know better and it still happened to me.