topic Re: IPad 10th Generation Syncing Email in Electronics

IPad 10th Generation Syncing Email

JeanLouiseFinch — Thu, 06 Jul 2023 18:38:00 GMT

Warning - I'm not high tech so I may use the wrong nomenclature. Please bare with me.

On my first iPad (iPad Air First Generation), we discovered that the email would not sync with my Outlook on my desktop, the way it does with an iPhone. I could delete something on my desktop but it would not delete on the iPad, and vice versa. I found that to be a significant inconvenience. My question is why? As smart as all their engineers are, why did no one think of this and create a system to work effectively? I learned to live with it but didn't like it.

In December, I replaced my iPad Air with a new IPad 10th Generation, and it's no different. All these years and it's still not addressed?

Or, is there a trick that I don't know about?

Any ideas?

Re: IPad 10th Generation Syncing Email

Kachina624 — Thu, 06 Jul 2023 18:49:06 GMT

@JeanLouiseFinch Maybe @dooBdoo knows. She's our Apple expert although she doesn't seem to come here every day. We'll see if she responds.

Can you call tech support at Apple?

Re: IPad 10th Generation Syncing Email

JeanLouiseFinch — Thu, 06 Jul 2023 18:52:57 GMT

@Kachina624 wrote:
@JeanLouiseFinch Maybe @dooBdoo knows. She's our Apple expert although she doesn't seem to come here every day. We'll see if she responds.

Can you call tech support at Apple?

Yes, we could, but it seems to be a thing when we've accessed various message boards.

Re: IPad 10th Generation Syncing Email

NicksmomESQ — Thu, 06 Jul 2023 20:26:22 GMT

@JeanLouiseFinch I have IPad 2017 as well as the 10th generation iPad & my email is synced between the two. You need to check your settings to make sure sharing between devices is turned on.

ETA:I also have the devices synced to my iPhone 11.

Re: IPad 10th Generation Syncing Email

FranandZoe — Thu, 06 Jul 2023 19:59:20 GMT

Mine are synced - I have an iPhone 14 and an iPad 9th gen.

Re: IPad 10th Generation Syncing Email

On It — Thu, 06 Jul 2023 20:22:58 GMT

All 3 of my Apple devices sync my Outlook email. Check your settings on the device that is not syncing.

Re: IPad 10th Generation Syncing Email

Tori3569 — Thu, 06 Jul 2023 20:41:01 GMT

In case you haven't added your outlook email address to your iPad or iPhone, it should look like this. Outlook is my work email which I blanked out, but you can see it in there with my yahoo and iCloud. They all have to be there along with iCloud to sync between devices. Here's a pic

Re: IPad 10th Generation Syncing Email

Mz iMac — Thu, 06 Jul 2023 20:43:39 GMT

@JeanLouiseFinch

"we discovered that the email would not sync with my Outlook on my desktop,"

Is your desktop a Mac? Either way, you need to check your "desktop" syncing settings to "allow syncing."

"seems to be a thing when we've accessed various message boards.

With no troubleshooting solutions?

Did you post on Apple Discussion board?

Check Apple's YouTube tutorials?

Call Apple tech support (especially if still under waranty).

Re: IPad 10th Generation Syncing Email

JeanLouiseFinch — Fri, 07 Jul 2023 12:45:06 GMT

@Tori3569 wrote:
In case you haven't added your outlook email address to your iPad or iPhone, it should look like this. Outlook is my work email which I blanked out, but you can see it in there with my yahoo and iCloud. They all have to be there along with iCloud to sync between devices. Here's a pic

Thank you, @Tori3569 I see the page that looks like this. Your comment about The Cloud makes sense. I'm going to let my husband check it out so I don't mess anything up. If worse comes to worse, we'll take a drive to the Xfinity store.

Technology can be challenging for me sometimes.

Re: IPad 10th Generation Syncing Email

Tori3569 — Fri, 07 Jul 2023 23:46:55 GMT

@JeanLouiseFinch I hope you got it to work correctly 🙂

Re: IPad 10th Generation Syncing Email

JeanLouiseFinch — Fri, 07 Jul 2023 23:54:01 GMT

@Tori3569 wrote:
@JeanLouiseFinch I hope you got it to work correctly 🙂

@Tori3569 We ended up at the Xfinity store today. The guy there told us to install the Outlook app on each device and they would all be synced. DH has been busy all afternoon so we haven't done it yet. It sounds like such a simple solution. Why didn't we think of it? It must be an age thing, not automatically thinking of apps. Keeping my fingers crossed. I'll let you know.

Re: IPad 10th Generation Syncing Email

JeanLouiseFinch — Sun, 09 Jul 2023 18:25:55 GMT

Using the Outlook app was the perfect solution. Everything is synced now and I'm no longer frustrated. Thanks all.

Re: IPad 10th Generation Syncing Email

NicksmomESQ — Sun, 09 Jul 2023 18:39:24 GMT

@JeanLouiseFinch wrote:
Using the Outlook app was the perfect solution. Everything is synced now and I'm no longer frustrated. Thanks all.

@JeanLouiseFinch I get your frustration.I too am tech challenged.Since my son moved out, I have no in-house expert to solve my tech issues. I have started to ask Google a lot of questions. Most of the time it works & I can get over the hurdles.

My DH depends on me to solve his tech issues too.Lol!!