topic Re: INVALID HTML IN MESSAGE BODY? in Electronics

INVALID HTML IN MESSAGE BODY?

Tinkrbl44 — Wed, 30 Nov 2022 20:26:18 GMT

I've had several comments come up with this message when trying to post. Nothing but words, not photos or whatnot.

Any idea what's happening?

Re: INVALID HTML IN MESSAGE BODY?

gadgetgal613 — Wed, 30 Nov 2022 20:30:17 GMT

It must be a glitch because I got the same message and there were no links.

Re: INVALID HTML IN MESSAGE BODY?

SilleeMee — Wed, 30 Nov 2022 20:30:28 GMT

Same here. I think it's a website problem and not your device.

Re: INVALID HTML IN MESSAGE BODY?

Mersha — Wed, 30 Nov 2022 20:32:07 GMT

@Tinkrbl44I am having the same issue when trying to post.

I am getting the HTML message. Last I posted, it would not let me do paragraphs.

Strange.

Re: INVALID HTML IN MESSAGE BODY?

Kachina624 — Wed, 30 Nov 2022 20:34:57 GMT

@Tinkrbl44Just hit Post again.

Re: INVALID HTML IN MESSAGE BODY?

mspatmac — Wed, 30 Nov 2022 20:35:41 GMT

I started to get the message last night and again this morning. It is not us but another QVC system issue.

Re: INVALID HTML IN MESSAGE BODY?

PhilaLady1 — Wed, 30 Nov 2022 20:35:55 GMT

Same here. It's always something.

Re: INVALID HTML IN MESSAGE BODY?

geezerette — Wed, 30 Nov 2022 20:45:42 GMT

This place is definitely glitchy again today.

Re: INVALID HTML IN MESSAGE BODY?

twinsister — Wed, 30 Nov 2022 21:16:10 GMT

I've gotten the same message while trying to post today. Just hit post again and it went through.

Re: INVALID HTML IN MESSAGE BODY?

Venezia — Wed, 30 Nov 2022 21:46:15 GMT

I've been getting that message all day and even hitting post a second time doesn't work.

Fed up with it. Will come back tomorrow and hope it's fixed.

Re: INVALID HTML IN MESSAGE BODY?

Icegoddess — Wed, 30 Nov 2022 22:03:44 GMT

I always get those if I copy text from a website and past in a post. However, today I got it when I simply responded to someone else's post. I just hit the post button again and it posts.

Re: INVALID HTML IN MESSAGE BODY?

cowboy sam — Thu, 01 Dec 2022 00:32:08 GMT

I just had to hit the posts 3 times to get it to go through!

Re: INVALID HTML IN MESSAGE BODY?

Jk9 — Thu, 01 Dec 2022 04:11:03 GMT

Happened to me too.

Re: INVALID HTML IN MESSAGE BODY?

icezeus — Thu, 01 Dec 2022 04:14:56 GMT

Hitting post again was not working for me. I tried numerous times on the book thread, and finally I just had to keep typing with no breaks and it accepted the post.

Re: INVALID HTML IN MESSAGE BODY?

hckynutjohn — Thu, 01 Dec 2022 05:00:50 GMT

@Tinkrbl44wrote:
I've had several comments come up with this message when trying to post. Nothing but words, not photos or whatnot.
Any idea what's happening?
@Tinkrbl44
Nope, but earlier today was getting it with every post. Had to hit POST again.
hckynut 🇺🇸

Re: INVALID HTML IN MESSAGE BODY?

gardenman — Thu, 01 Dec 2022 13:23:35 GMT

For whatever reason, their site doesn't like paragraph breaks any longer. Hitting return and inserting *** (or something) then return, then the new paragraph works as I'll illustrate below.

***

And there's a paragraph break of sorts. If you're typing a long post and want to break it up to make it more readable, that's the way to go for now.

***

Someone running the forums changed something to label every post with a normal paragraph break in it as bad HTML and prevents the post.

***

It doesn't have to be ***, it can be anything as long as there's something there. If they don't fix it soon, I'd suggest using $#%! (or whatever profanity stand-in you prefer) as the break to express our feeling about the operation of this site.

***

Long posts are still possible and can be made readable with an extra step or two. It shouldn't have to be that way, but it is what it is.

***

You may notice they've removed the "We heard you message." That could imply we're getting closer to the end of the forums again. I wouldn't be shocked to see them disappear in the new year.

Re: INVALID HTML IN MESSAGE BODY?

Tinkrbl44 — Sat, 03 Dec 2022 21:16:51 GMT

There are comments all over the place about this silly glitch. What I want to know is does anyone know what the problem is that would cause such a thing to happen? And has anyone at QVC said they are working on it? TIA for any update you have seen here!

Re: INVALID HTML IN MESSAGE BODY?

gardenman — Sun, 04 Dec 2022 13:12:45 GMT

What caused this? Their software has decided that paragraph breaks are no longer allowed. I suspect it was a simple error made when they updated the banned words list or something similar. Someone likely inadvertently inserted a paragraph break in the list and now the software won't let you use them. It could be something else, but that makes the most sense to me.

I doubt if they're working on it. At least not yet. If it's something as simple as I think it is, fixing it would take minutes, at most. Just find where the paragraph break is now banned and unban it. Ta-da! Problem solved!

How could they mistakenly add a paragraph break as a banned word or entry? Just hit "Enter" at the wrong time and then accept it and the paragraph break created by hitting enter could end up banned.

Could it have been done intentionally? Possibly. Every byte of data costs the company some money. Granted, for a paragraph break the cost would be on the scale of a millionth of a dollar per paragraph break, but when multiplied by the number of paragraph breaks on a big forum, it could count up to a reasonable sum. A real penny-pincher could order the removal of paragraph breaks to save those few dollars. Which we then offset by using substitutes for paragraph breaks that may consume still more data costing them even more.

My suspicion is this was just a stupid mistake and they'll eventually get around to fixing it. Unless they just kill off the forums completely, which is very possible. You will notice they removed the "We heard you..." statement that's been up since the last attempted closedown.

Re: INVALID HTML IN MESSAGE BODY?

beach-mom — Tue, 06 Dec 2022 03:01:45 GMT

Thanks @gardenman! I've been away for a while but came back to this frustrating scenario! I called CS - chat wasn't working either- and she told me to "clear my cookies." I have to do THAT every time I leave a review. So I don't. *******************

Your suggestion helped! ********** It's SO frustrating!

Re: INVALID HTML IN MESSAGE BODY?

Drewps5co0tt — Wed, 07 Dec 2022 09:59:13 GMT

Yup, whoever is running this website/forums have no clue what they are doing and should be F I R E D! Nobody here knows what is going on and QVC doesn't seem to give two squats about it. I have reported all of these issues to upper management and they don't do anything about it (this was months ago).