topic Re: Geeksquad VS local repair guy? in Electronics

Geeksquad VS local repair guy?

agneslynn — Fri, 18 Feb 2022 17:54:57 GMT

Hi all, recently i accidentally installed a virus on my imac computer (pop-ups, crashes, the whole shebang).

I want to get it repaired, but I'm in quite the pickle. I've never had a virus removed from my computer.

Im wondering:

who is the better choice for virus removal? (generally speaking), Geeksquad or a local repair shop?

Both of them are ~40mintues away, but I'm just not sure who I should go to.

Agnes

Re: Geeksquad VS local repair guy?

Mz iMac — Fri, 18 Feb 2022 18:37:42 GMT

@agneslynn Download the app Malwarebytes. IF your iMac is infected w/malware it will find & get rid of it.

What you describe sounds different. How large is your harddrive & how much storage do you have left.

Which model iMac do you have?

Which OS do you have?

Re: Geeksquad VS local repair guy?

SilleeMee — Fri, 18 Feb 2022 18:43:23 GMT

I would rather take my stuff to an experienced electronics repair place than to Geek Squad. I'm not saying that GS is bad but I've heard, from people in the business, that they employ entry-level IT people who usually don't have extensive experience.

Re: Geeksquad VS local repair guy?

Love my grandkids — Fri, 18 Feb 2022 19:21:09 GMT

This was many years ago but late DH, who was extremely computer savvy, had a problem and called GS. They "fixed" whatever it was, a reasonable price and DH was pleased. Again, this was when GS was fairly new so I'm guessing things have possibly changed.

Re: Geeksquad VS local repair guy?

PickyPicky3 — Fri, 18 Feb 2022 19:30:03 GMT

Install free Malwarebytes before taking it anywear. Let it scan. Maybe you'll have good luck. Easy to do.

Re: Geeksquad VS local repair guy?

Mz iMac — Fri, 18 Feb 2022 19:36:15 GMT

@agneslynn

I forgot to add.......

If you have AppleCare AND since you have an iMac, you are entitled to Home repair. An Apple tech will come to your house to repair your computer>>>>>FREE!

Re: Geeksquad VS local repair guy?

Cats3000 — Fri, 18 Feb 2022 21:52:12 GMT

I would bring my Mac to the nearest Apple Retail Store. I wouldn't let the "Geek Squad" touch it.

Re: Geeksquad VS local repair guy?

gadgetgal613 — Sat, 19 Feb 2022 12:24:04 GMT

@Cats3000 wrote:
I would bring my Mac to the nearest Apple Retail Store. I wouldn't let the "Geek Squad" touch it.

If your only Apple store is 150 miles away, go local.

Re: Geeksquad VS local repair guy?

drizzellla — Sat, 19 Feb 2022 12:47:54 GMT

Tough call.

Many years ago when we got our first computer or two, we had Geek Squad work on our computers. Sometimes it went well and sometimes we ended up buying a new computer.

Then my husband found a local computer repair guy. He did a great job fixing our troubles. Then he started hiring kids to do repair work. My husband was disappointed with the results sometimes.

We found another local repair shop. The guy has been in business many years. He was not able to fix or access any information on the computer. And my husband ended up having to get a new computer.

Re: Geeksquad VS local repair guy?

DJs mom — Wed, 23 Feb 2022 20:20:37 GMT

@Mz iMac @PickyPicky3 can I download malwarebytes on my laptop? If so is it free and how do I do it?

Re: Geeksquad VS local repair guy?

Mz iMac — Wed, 23 Feb 2022 20:33:23 GMT

@DJs mom Yes. It's for PC's & Macs.

Go to Malwarebytes website, click on the "free download button." Don't pay attention to the 14 day trial banner. The FREE version will do the same, "protect" your computer and/or your mobil devices.

If you have a Mac, after installing, drag the app from your Applications folder onto your Dock. An alias of the app will appear there & the original will remain in your applications folder.

Open the app from the Dock & let it do it's thing when you click on "Scan."

Re: Geeksquad VS local repair guy?

ALRATIBA — Wed, 23 Feb 2022 20:45:28 GMT

I'm a Geek Squad fan. I've used them only twice - but I've been satisfied.

I have the Best Buy membership - just so convenient. Store is nearby.

I'm planning to get a new laptop this year and expect they'll transfer all my files from this one - just like they did when I bought this one.

Re: Geeksquad VS local repair guy?

DJs mom — Wed, 23 Feb 2022 20:47:19 GMT

@Mz iMac wrote:
@DJs mom Yes. It's for PC's & Macs.

Go to Malwarebytes website, click on the "free download button." Don't pay attention to the 14 day trial banner. The FREE version will do the same, "protect" your computer and/or your mobil devices.

If you have a Mac, after installing, drag the app from your Applications folder onto your Dock. An alias of the app will appear there & the original will remain in your applications folder.
Open the app from the Dock & let it do it's thing when you click on "Scan."

Thanks @Mz iMac I have a PC. So I just go to the website and click on the free dowload button?

Re: Geeksquad VS local repair guy?

Mz iMac — Wed, 23 Feb 2022 20:49:36 GMT

@DJs mom YUP!

Re: Geeksquad VS local repair guy?

DJs mom — Wed, 23 Feb 2022 20:50:36 GMT

@Mz iMac you have been very helpful. Thank you very much

Re: Geeksquad VS local repair guy?

Mz iMac — Wed, 23 Feb 2022 20:51:27 GMT