topic Re: computer help needed. in Electronics

computer help needed.

Imaoldhippie — Tue, 05 Oct 2021 14:25:04 GMT

I hope I can explain my problem so it can be understood.

Here goes, on my Amazon home page a few days ago I accidently did something and the far right hand side scoll bar disappeared. Now I cant scroll up or down on that page. All other pages on Amazon its there.

How can I get the scroll bar back? Thanks for any help.

Re: computer help needed.

50Mickey — Tue, 05 Oct 2021 15:03:14 GMT

If you ae using a MAC just use yhe down arror on the bottom right side of the keyboard. Don't know why it would have dissapeared for one page. Sometimes mine does this but it is just because I slid the screen too far over to the right. When this happens I just close Safari and reopen and it is fixed.

Re: computer help needed.

Imaoldhippie — Tue, 05 Oct 2021 15:27:21 GMT

@50Mickey ..........No MAC, a HP PC and use Google. The arrow is gone too.

Thanks for your reply.

Re: computer help needed.

FranandZoe — Tue, 05 Oct 2021 15:29:25 GMT

Try clicking on the top right middle little square in the middle of the X and the - signs. When I don't have a scroll bar that brings it back for me.

If that doesn't work try just using the up/down arrows. Put your cursor at the bottom where the scroll bar would be but use the arrows.

Re: computer help needed.

Imaoldhippie — Tue, 05 Oct 2021 15:29:51 GMT

@FranandZoe ...........Sorry to be so dense but what square & X where?

Re: computer help needed.

FranandZoe — Tue, 05 Oct 2021 15:31:06 GMT

Very top right of page - X to delete/X-out; minus sign to minimize the page. In the middle of those there's a little box.

Re: computer help needed.

lil spot — Tue, 05 Oct 2021 15:37:08 GMT

@Imaoldhippie

You don't mention which browser you are using. Have you tried shutting down and restarting your computer? Sometimes that will fix simple glitches.

Re: computer help needed.

SilleeMee — Tue, 05 Oct 2021 15:48:40 GMT

I would start by clearing your browsing history and cookies. Then restart your computer after that. Let me know if you need help doing that @Imaoldhippie . I can help.

Also you can try refreshing your amazon screen, too, but if the problem comes back then you'll need to do what I said earlier.

Re: computer help needed.

KingstonsMom — Tue, 05 Oct 2021 16:11:52 GMT

@Imaoldhippie wrote:
@FranandZoe ...........Sorry to be so dense but what square & X where?

@Imaoldhippie

She's referring to the 'maximize' icon on the very top of the page of your browser, on the top right side of the page. HTH!

Re: computer help needed.

SilleeMee — Tue, 05 Oct 2021 16:17:58 GMT

@KingstonsMom wrote:
@Imaoldhippie wrote:
@FranandZoe ...........Sorry to be so dense but what square & X where?
@Imaoldhippie

She's referring to the 'maximize' icon on the very top of the page of your browser, on the top right side of the page. HTH!

At the upper right of screen:

Re: computer help needed.

Imaoldhippie — Wed, 06 Oct 2021 10:55:19 GMT

@lil spot .........I use Google, and I shut down my computer every night. Thanks for your help.

Re: computer help needed.

Imaoldhippie — Wed, 06 Oct 2021 10:58:24 GMT

@SilleeMee ..............I have Google clean history and cookies on a regular schedule. I have tried refreshing the screen. I have tried everything I know how to do.

Thanks for your help.

Re: computer help needed.

kare29 — Wed, 06 Oct 2021 20:51:48 GMT

Hi,

Just wondering if you fixed your problem? I have a thought, if Amazon is installed as an

App on your computer what if you try deleting it, do a computer restart and than install it fresh? The only thing I would caution you on is if you have your sign on info for Amazon preset you may want to make a note of it first.

Re: computer help needed.

FranandZoe — Wed, 06 Oct 2021 21:16:50 GMT

Have you tried clicking on the "ful screen" square???

Re: computer help needed.

Imaoldhippie — Thu, 07 Oct 2021 10:41:41 GMT

@FranandZoe @kare29 @SilleeMee @KingstonsMom @lil spot ........................

Thank you all for your help and suggestions, I appreciate it more than you know.

I went to Google and cleared everything AGAIN this morning, and this time it seems to be working so far. Keeping my fingers crossed.

I hope to see all of you at one or both of the new boards.